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How to Improve SharePoint User Adoption

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20 Techniques on how to improve SharePoint User Adoption
Practical tips and industry best practices

Published in: Technology

How to Improve SharePoint User Adoption

  1. 1. sharepointmaven.com @gregoryzelfond HOW TO IMPROVE SHAREPOINT USER ADOPTION: PRACTICAL TIPS & INDUSTRY BEST PRACTICES
  2. 2. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond About Me  Gregory Zelfond  10+ years of experience with SharePoint  Huge SharePoint Advocate, blogger  Love to solve business problems using code-free, out of the box SharePoint configurations  Owner of SharePoint Maven (sharepointmaven.com)
  3. 3. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond About SharePoint Maven I HELP ORGANIZATIONS TO UNLOCK THE POWER OF SHAREPOINT MIGRATION CONSULTING TRAINING
  4. 4. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Agenda – Causes of poor User Adoption – 20 User Adoption Techniques – Q & A
  5. 5. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Heard this before?  SharePoint sucks!  I hate SharePoint!  SharePoint is slow!  I am going back to DropBox!  Where the @#$& do I click?
  6. 6. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond SharePoint User Adoption is like marriage… Once honeymoon is over…
  7. 7. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond
  8. 8. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond CAUSES OF POOR USER ADOPTION
  9. 9. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Causes of poor User Adoption  Obstacles that slow you down – Change in technology – Change in business process (behavior)  Human Factors – People come from different educational background – People have different ways to adopt to change – People are at different levels of mental state – People have their personal egos – Company Culture
  10. 10. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond TECHNIQUES
  11. 11. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond BEFORE IMPLEMENTATION…
  12. 12. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 1 Get Senior Leadership buy-in
  13. 13. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 2 Do the SharePoint Demo first!
  14. 14. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 3 Implement SharePoint in Phases
  15. 15. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 4 Designate a Project Manager/Lead
  16. 16. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond DURING IMPLEMENTATION…
  17. 17. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 5 Don’t recreate structure from old SharePoint or network drive!
  18. 18. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 6 Lead by Example
  19. 19. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 7 Communication, Communication…
  20. 20. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 8 Identify Power Users
  21. 21. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 9 Don’t ignore Training
  22. 22. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 10 Every site must have an owner!
  23. 23. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 11 Build simple & intuitive sites
  24. 24. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 12 Build an easy feedback mechanism
  25. 25. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 13 Move your business to SharePoint
  26. 26. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 14 Build easy navigation
  27. 27. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 15 Don’t turn every SharePoint & Office 365 feature on
  28. 28. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 16 Spice it up with some Branding
  29. 29. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 17 Think like an End User
  30. 30. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond AFTER IMPLEMENTATION…
  31. 31. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 18 Be ready for a lot of hand-holding
  32. 32. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 19 Keep content fresh
  33. 33. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 20 SharePoint Implementation is not a project. It is an ongoing Operations!
  34. 34. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond BONUS TECHNIQUE
  35. 35. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 21 Stop thinking of SharePoint as an IT “thing”. It is a Business “thing”. In other words, DO NOT let your IT manage SharePoint roll- out in your organization. You (Business) MUST OWN IT.
  36. 36. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Need help with SharePoint?  SharePoint Site Configuration and Customization  Document Migration to SharePoint  SharePoint Implementation Strategy  SharePoint Training  SharePoint User Adoption  SharePoint Governance  SharePoint Project Management
  37. 37. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond THANK YOU! Visit: sharepointmaven.com Email: greg@sharepointmaven.com Follow: @gregoryzelfond Connect: linkedin.com/company/sharepoint-maven View: www.slideshare.net/gzelfond Get in touch if you have questions

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