Did a presentation last week with a "Commerce Trends/Outlook 2023" section in it, based on the etailment.de trends article by Alexander Graf (https://lnkd.in/egY8W56e).
What do you think? What big things are missing?
5. retail is
weakening
They're doing well and will
continue to do so.
But they are no longer the
visionaries with the best UX
and face big innovation
dilemma's.
6. Pick up instead of
home delivery
● High cost of last-mile
(shortage of workers)
● High availability and
efficiency of local pickup
points.
7. SMEs catching
up on tech &
knowledge
Seizing the opportunity of
experienced digital
specialists leaving Big Tech
8. Generative AI is
the new SEO
Disruption potential is
enormous, also for
e-commerce.