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Greg Willis - Agile Innovation

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Greg Willis - Agile Innovation

  1. 1. Agile Innovation Greg Willis CTO. Product & Technology Advisor
  2. 2. 2004 - 2015
  3. 3. A 2 year journey at CarsGuide… • Establishing an Agile execution culture • Establishing an Agile innovation culture
  4. 4. The need for Agility 1. Agility is required to be responsive to the speed of change 2. Agility is also a pre-requisite to building an innovation culture in an established venture
  5. 5. Year 1 focus – Execution Purpose People Place Platform Process “Five P’s”
  6. 6. Scorecard - October 2013 Purpose People Place Platform Process Negatives • Lack of internal trust • Loose delivery process • Inflexible roadmaps • Missing roles and poor morale • Legacy platform and operations • ‘No time’ to innovate Positives • Some good technical people • Strong audience and brand name
  7. 7. Purpose Simon Sinek (TEDx) https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=en Purpose People, Place, Platform, Process Products & Services
  8. 8. Purpose at CarsGuide
  9. 9. People • Created small, cross functional teams (product + technology) • Adjusted mix of roles and skills where needed • Accountable as a team for meeting KPI objectives • Diversity of backgrounds
  10. 10. Place • Co-location – leveraged wherever possible • Collaboration - essential to support Agile work and innovation
  11. 11. Platform • Significant focus in year 1 at CarsGuide • Agility requires platform to be scalable, robust and to allow for experimentation • Content and search platforms, analytics and operations all needed refresh, along with a major brand and product relaunch
  12. 12. Process • Key issue in Year 1 • Adopted Lean-Agile principles • Deliver business value early • Learn with incremental delivery • Build in Quality • Collaborative re- prioritisation
  13. 13. Lean-Agile methods Scrum Kanban Retrospectives DevOps
  14. 14. Scorecard - October 2014 Purpose People Place Platform Process Positives • Internal trust improving • Purpose clarified with brand relaunch • Clear Agile process + DevOps • Significant platform progress (CMS, search, cloud, responsive web) Negatives • Some roles still new (e.g. UX) • Some burnout in teams • Office space still sub-optimal • Technical debt hampering future agility
  15. 15. Year 2 focus – Innovation 1. Innovation is 99% iteration to discover best way to create value 2. Innovation is typically a team sport Agile culture supports both of these well
  16. 16. Sources of Ideas “750 Global CEOs reported that only 14% of their innovation ideas came from traditional R&D. Instead, 41% came from employees and 36% came from customers…”
  17. 17. Innovation Methods
  18. 18. 1 day Envisioning Workshops
  19. 19. 2 day Hackathons
  20. 20. An observation on Scarcity • Scarcity fosters innovation - look at startups • Understand value of constraints – time, resources, money etc. • If you don’t have scarcity in the right areas - create some!
  21. 21. Scorecard - October 2015 Purpose People Place Platform Process Positives • Mutual Trust • Customer and data driven feeding product roadmaps • Office space more collaborative • Native apps launched on API • Sustainable pace and velocity increased Negatives • More to do on platform to be fully agile (expand API + Test Automation)
  22. 22. Summary 1. Agility is essential to respond to speed of change 2. Agility requires investment in Purpose, People, Platform, Place and Process 3. Scarcity fosters innovation – embrace (and apply) constraints
  23. 23. Questions? Greg Willis • Email: greg@leanslate.com • Phone: 0418 919098 • Twitter: @gwillis

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