UK & US Approaches to Office Ergonomics

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UK & US Approaches to Office Ergonomics

  1. 1. UK & US Approaches to Office Ergonomics Implications for Global Companies Guy Osmond OF11
  2. 2. Guy Osmond Managing Director www.ergonomics.co.uk
  3. 3. Guy Osmond Managing Director A Personal View • Ergonomics Landscape • Regulation vs. Workers’ Comp • Similarities and differences • More about the UK/Europe – Training – Corporate Culture • The future • Free tools
  4. 4. Guy Osmond Managing Director • Who? • What? • Why?
  5. 5. Who? • Dropped out of university in my 2nd year • In business since 1975 • Wine bar, Property development, Children’s clothes shop, Slot machines, Satellite TV • In Workplace Ergonomics since 1992 • Mensa member since 1996 • Married since 1982 with one son
  6. 6. Who?
  7. 7. What? The UK’s most knowledgeable supplier of innovative products and services to improve workplace wellbeing and productivity
  8. 8. Why? It’s about the outcome … not the sale
  9. 9. Google: guy osmond
  10. 10. Thanks to … • • • • • • • Peter Budnick Michael Craggs James Golden Alan Hedge Ira Janowitz Rani Lueder Eileen Vollowitz
  11. 11. UK & US Approaches to Office Ergonomics Implications for Global Companies
  12. 12. So who are you??? • • • • • From the US? From Canada? From Europe? From the rest of the world? More than 5 years in workplace ergonomics?
  13. 13. UK & Europe
  14. 14. Ergonomics Landscape • Regulation • Keyboard Trays Population 313m Population 739m
  15. 15. Regulation • Health & Safety (Display Screen Equipment) Regulations 1992 • Health & Safety (Display Screen Equipment) Regulations 1992 as amended by the Health & Safety (Miscellaneous Amendments) Regulations 2002 bit.ly/dse-regs
  16. 16. Regulation Regulation 2: Analysis of workstations to assess and reduce risks (1) Every employer shall perform a suitable and sufficient analysis of those (DSE) workstations … … for the purpose of assessing the health and safety risks to which those persons are exposed in consequence of that use. (3) The employer shall reduce the risks identified in consequence of an assessment to the lowest extent reasonably practicable.
  17. 17. Regulation • • • • • • • • • • • Adequate lighting Adequate contrast, no glare or distracting reflections Distracting noise minimised Leg room and clearances to allow postural changes Window covering if needed to minimise glare Software: appropriate to task, adapted to user, providing feedback on system status, no undisclosed monitoring Screen: stable image, adjustable, readable, glare/reflection-free Keyboard: usable, adjustable, detachable, legible Work surface: with space for flexible arrangement of equipment and documents; glare-free Chair: stable and adjustable Footrest if user needs one
  18. 18. Regulation © Health and Safety Executive
  19. 19. Workers’ Comp • No equivalent EU process • UK litigation exists but only as the last (not first) resort • Individual outcomes in the U.S. much more product focussed
  20. 20. EU Individual Assessment • • • • Standard workstation assessment Escalation trigger Enhanced assessment Recommendations – Training – Job changes – Products
  21. 21. Psycho-social issues • Stress not compensable in the US • Stress-related illness now a major issue in the UK – Job security – Smart Working – Workload
  22. 22. Productivity >>> Presenteeism What you are seeing if you only measure absenteeism Unmeasured lost productivity Presenteeism cost = 1.5 to 3 x cost of absenteeism What is actually happening http://bit.ly/PresExplained Time >>>
  23. 23. Products • Asking the right questions • It must be ergonomic: it says so on the box! • Which manufacturer’s brochures did you learn ergonomics from? • WoW Factor Test • Awesomeness Test www.prankpack.com
  24. 24. Products
  25. 25. Training ergoergo.info
  26. 26. Cost vs. Investment Corporate Culture C Cost CATNAP R
  27. 27. Corporate Culture Doing it because they must C Cost CATNAP Doing it because they know it’s right R ROI
  28. 28. Corporate Culture • Open plan (collaborative working) – Bench desking – Breakout – touchdown – meeting rooms - pods – Acoustics • Smart/Agile/Flexible/Mobile Working – Home working, hot desks bit.ly/SWhandbook
  29. 29. Corporate Culture • Wellbeing – Stress not compensable – Resilience to support change management • Engagement – – – – – – Ergonomists Health & Safety Occupational Health HR Wellness/Wellbeing Diversity & Inclusion Image: advisorone.com
  30. 30. The Future • BYOD - Smartphones and tablets – Wearable technology/internet of things
  31. 31. The Future • Millennials – Always connected bit.ly/boom-mill
  32. 32. The Future • Smart Chair – Predicting sitting behaviour with psychometrics?
  33. 33. Guy Osmond Managing Director www.osmondgroup.co.uk

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