11. Management Roles Maintains a network of outside contacts who provide favors and information. Liaison Responsible for the motivation and direction of employee Leader Symbolic head; required to perform a number of routine duties of a legal or social nature Figurehead Inter-personal

12. Management Roles Transmits information to outsiders on organization's plans, policies, actions, and results; serves as expert on organization's industry Spokes person Transmits information received from outsiders or from other employees to members of the organization Disseminator Receives wide variety of information; serves as nerve center of internal and external information of the organization Monitor Informational

13. Management Roles Responsible for representing the organization at major negotiations Negotiator Makes or approves significant organizational decisions Resource allocator Responsible for corrective action when organization faces important, unexpected disturbances Disturbance handler Searches organization and its environment for opportunities and initiates projects to bring about change Entrepreneur Decisional

18. Effective vs. Successful Managerial Activities 11 26 44 19 Effective 48 11 28 13 Successful 19 20 29 32 Average Networking HRM Commn. Traditional Mgmt