Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Situated Social Computing 20110622


Published on

An overview of some social computing applications designed to promote awareness, interactions and relationships in various contexts or situations.

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Situated Social Computing 20110622

  1. 1. Situated Social Computing Connecting People, Places, Services & Screens Joe McCarthy University of Washington
  2. 2. User Experiences involving People, Places, Services & Screens
  3. 3. Overview <ul><li>What is situated social computing? </li></ul><ul><li>What are some examples? </li></ul><ul><li>What are some open challenges? </li></ul><ul><li>Overarching themes </li></ul><ul><ul><li>Situatedness </li></ul></ul><ul><ul><li>Serendipity </li></ul></ul><ul><ul><li>Sustainability </li></ul></ul>
  4. 4. Situated Software <ul><li>Clay Shirky, March 2004 </li></ul><ul><ul><li>Software designed in & for a particular social situation / context </li></ul></ul><ul><ul><li>NOT Web School: scalability, generality, and completeness </li></ul></ul><ul><ul><li>the application must be useful to the community; the community must be useful to the application </li></ul></ul><ul><ul><li> </li></ul></ul><ul><li>See also: </li></ul><ul><ul><li>“ Communities, Audiences & Scale” </li></ul></ul><ul><ul><ul><li> </li></ul></ul></ul><ul><ul><li>“ What is Social Informatics and Why Does It Matter?” </li></ul></ul><ul><ul><ul><li>Rob Kling, D-Lib Magazine, January 1999 </li></ul></ul></ul><ul><ul><ul><li>Socio-technical systems: people, technology, institutional & cultural contexts </li></ul></ul></ul>
  5. 5. Maintaining Connections via Online Social Media <ul><li>ambient intimacy </li></ul><ul><ul><li>“ being able to keep in touch with people with a level of regularity and intimacy that you wouldn’t usually have access to” </li></ul></ul><ul><ul><li>Leisa Reichert </li></ul></ul><ul><ul><li> </li></ul></ul><ul><ul><li> </li></ul></ul><ul><li>continuous partial friendship </li></ul><ul><ul><li>David Weinberger </li></ul></ul><ul><ul><li> </li></ul></ul>
  6. 6. Opening Up Portals in Hybrid Spaces @ Workout places Work places Third places
  7. 7. Proactive Displays as Portals <ul><li>Large visual or aural displays that can sense & respond to people & activities in contextually appropriate ways </li></ul><ul><li>Bring the richness of online world into the physical spaces we share with others </li></ul><ul><li>Help people appreciate and [re]connect with the people, places and things around them </li></ul>
  8. 8. Examples <ul><li>MusicFX (1998) </li></ul><ul><ul><li>Music in a fitness center </li></ul></ul><ul><li>GroupCast (2001) </li></ul><ul><ul><li>News items in a workplace </li></ul></ul><ul><li>AutoSpeakerID, Ticket2Talk, Neighborhood Window (2004) </li></ul><ul><ul><li>Names, photos, home pages at a conference </li></ul></ul><ul><li>C3 Collage (2007) </li></ul><ul><ul><li>Photos in a workplace </li></ul></ul><ul><li>CoCollage (2009) </li></ul><ul><ul><li>Photos, inspiring quotes in “third places” </li></ul></ul>
  9. 9. MusicFX MusicFX: An Arbiter of Group Preferences for Computer-Supported Cooperative Workouts Joseph F. McCarthy and Theodore Anagnost 1998 ACM Conference on Computer-Supported Cooperative Work (CSCW ‘98) A Multi-Agent System for Meting Out Influence in an Intelligent Environment M. V. Nagendra Prasad and Joseph F. McCarthy Eleventh Innovative Applications in Artificial Intelligence Conference (IAAI ‘99) promoting awareness, agreement and enjoyment of music in a fitness center
  10. 10. <ul><li>Database of musical preferences </li></ul><ul><ul><li>91 genres, 5-point scale </li></ul></ul><ul><li>Group Preference Arbitration algorithm </li></ul><ul><ul><li>Group Preference Calculation </li></ul></ul><ul><ul><li>Candidate Identification (sort, filter) </li></ul></ul><ul><ul><li>Weighted Random Selection operator </li></ul></ul><ul><li>Environmental Events (algorithm triggers) </li></ul><ul><ul><li>Entrance, exit, pref / param update, expiration </li></ul></ul>The MusicFX System
  11. 11. Evaluation <ul><li>Daily operation Nov 1997 – Dec 2001 </li></ul><ul><li>Poll results (after 6 weeks): </li></ul><ul><ul><li>+ : increased variety, having some influence </li></ul></ul><ul><ul><li>- : abrupt changes, occasional “bad” music </li></ul></ul>
  12. 12. The UX of MusicFX: Fun Facts Top 10 Bottom 13 You can’t please all the people …
  13. 13. Situatedness, Serendipity, Sustainability <ul><li>Situatedness </li></ul><ul><ul><li>“ I really like opera, just not when I’m working out” </li></ul></ul><ul><li>Serendipity </li></ul><ul><ul><li>Rap, Show Tunes, Chinese Music </li></ul></ul><ul><li>Sustainability </li></ul><ul><ul><li>600 users, 4+ years (until office move) </li></ul></ul><ul><ul><li>Over time: badge in to “veto” </li></ul></ul>
  14. 14. UniCast, GroupCast, OutCast UniCast, OutCast & GroupCast: Three Steps Toward Ubiquitous Peripheral Displays Joseph F. McCarthy, Tony J. Costa and Edy S. Liongosari Third International Conference on Ubiquitous Computing (UbiComp 2001) Promoting Awareness of Work Activities through Peripheral Displays Elaine M. Huang, Joe Tullio, Tony J. Costa and Joseph F. McCarthy 2002 ACM Conference on Human Factors in Computer Systems (CHI 2002) promoting awareness of the interests of co-workers
  15. 15. UniCast / GroupCast Modules <ul><li>Headlines : 273 channels 16 categories ( </li></ul><ul><li>Stocks : Ticker symbols ( </li></ul><ul><li>Horoscopes : 12 signs of the zodiac ( </li></ul><ul><li>Weather : US zip codes ( </li></ul><ul><li>Traffic : Chicagoland Expressway Congestion map </li></ul><ul><li>Web pages : Any URL specified by the UniCast user </li></ul><ul><li>InfoShare : URLs shared by other group members </li></ul><ul><li>Announcements : Title, body and expiration date </li></ul><ul><li>Reminders : Visual and aural reminders of regularly scheduled events </li></ul><ul><li>Factoids : 363, organized into 8 categories (e.g., History, Science) </li></ul><ul><li>Flashcards : Short questions and answers (e.g., US State Capitols) </li></ul><ul><li>Artwork : 1000 images, organized into 10 categories </li></ul><ul><li>Pictures : Digital images uploaded to a shared directory </li></ul><ul><li>WebCams : 11 Axis 2100 Cameras throughout CSTaR </li></ul><ul><li>In/Out List : Based on infrared badges (ActiveMap) </li></ul>
  16. 16. UniCast in Action
  17. 17. Situatedness, Serendipity, Sustainability <ul><li>Situatedness </li></ul><ul><ul><li>Workplace, but personal vs. shared space </li></ul></ul><ul><li>Serendipity </li></ul><ul><ul><li>Intersection vs. union of interests </li></ul></ul><ul><ul><li>Relevance vs. freshness </li></ul></ul><ul><li>Sustainability </li></ul><ul><ul><li>Motivation: self-interest vs. self-presentation </li></ul></ul><ul><ul><li>2000-2002 (office move, personnel changes) </li></ul></ul>
  18. 18. AutoSpeakerID, Ticket2Talk, Neighborhood Window Augmenting the Social Space of an Academic Conference Joseph F. McCarthy, David W. McDonald, Suzanne Soroczak, David H. Nguyen and Al M. Rashid ACM 2004 Conference on Computer Supported Cooperative Work (CSCW 2004) Proactive Displays: Supporting Awareness in Fluid Social Environments David W. McDonald, Joseph F. McCarthy, Suzanne Soroczak, David H. Nguyen and Al M. Rashid ACM Transactions on Computer-Human Interactions (TOCHI), Vol. 14, No. 4, January 2008 promoting awareness and interactions at a conference
  19. 19. Situatedness, Serendipity, Sustainability <ul><li>Situatedness </li></ul><ul><ul><li>What do you want to share with others at this conference ? </li></ul></ul><ul><li>Serendipity </li></ul><ul><ul><li>New vs. old </li></ul></ul><ul><ul><li>Provocation </li></ul></ul><ul><ul><li>“ red queens” </li></ul></ul><ul><li>Sustainability </li></ul><ul><ul><li>500 attendees, 200 users, 3 days … </li></ul></ul>
  20. 20. Ticket2Talk, v2 promoting awareness and interactions at a variety of events
  21. 21. The Context, Content & Community (C3) Collage promoting awareness and interactions in the workplace The Context, Content & Community Collage: Sharing Personal Digital Media in the Physical Workplace Joseph F. McCarthy, Ben Congleton, F. Maxwell Harper ACM 2008 Conference on Computer Supported Cooperative Work (CSCW 2008) [best paper nominee] The ProD framework for proactive displays Ben Congleton, Mark S. Ackerman and Mark W. Newman, M. W. 21st Annual ACM Symposium on User interface Software and Technology (UIST 2008)
  22. 22. Impact on Relationships, Social Media
  23. 23. Impact on Social Media Use
  24. 24. Situatedness, Serendipity, Sustainability <ul><li>Situatedness </li></ul><ul><ul><li>Personal digital media …. in physical workplace </li></ul></ul><ul><ul><li>Tags for inclusion / exclusion </li></ul></ul><ul><li>Serendipity </li></ul><ul><ul><li>Mostly good </li></ul></ul><ul><li>Sustainability </li></ul><ul><ul><li>2007-present (?) </li></ul></ul>
  25. 25. CoCollage promoting awareness and interactions in third places Measuring the Impact of Third Place Attachment on the Adoption of a Place-Based Community Technology Shelly D. Farnham, Joseph F. McCarthy, Yagnesh Patel, Sameer Ahuja, Daniel Norman, William R. Hazlewood, Josh Lind Proc. of the 27th Int'l. Conf on Human Factors in Computing Systems (CHI 2009) Supporting Community in Third Places with Situated Social Software Joseph F. McCarthy, Shelly D. Farnham, Yogi Patel, Sameer Ahuja, Daniel Norman, William R. Hazlewood, Josh Lind Proc. of the 4 th Int’l. Conf. on Communities and Technologies (C&T 2009)
  26. 26. Survey To what extent did CoCollage increase … * Interactions in café Sense of community in café <ul><ul><li>* on scale of 1 to 7, where 1 = “not at all” and 7 = “extremely so” </li></ul></ul>(81% > 1) (95% > 1)
  27. 27. Situatedness, Serendipity, Sustainability <ul><li>Situatedness </li></ul><ul><ul><li>What do you want to share with others in this café ? </li></ul></ul><ul><li>Serendipity </li></ul><ul><ul><li>Primary & secondary effects </li></ul></ul><ul><li>Sustainability </li></ul><ul><ul><li>24 coffeehouses, 1200+ users, 12+ months </li></ul></ul><ul><ul><li>But: game mechanics, hyper-local advertising </li></ul></ul>
  28. 28. Open Challenges <ul><li>Parallel Universes </li></ul><ul><li>[Social] Media Saturation </li></ul><ul><li>Technology & Connectedness </li></ul>
  29. 29. Parallel Universes <ul><li>Device / Display Proliferation </li></ul><ul><li>Online Conversation Proliferation </li></ul>1 st Screen Movie Theater 2 nd Screen Television 3 rd Screen PC 4 th Screen Phone 5 th Screen Digital Out-Of-Home
  30. 30. Social Media Saturation
  31. 31. Displays will be everywhere
  32. 32. TVs are everywhere 1.16 TVs per person in USA
  33. 33. Mobile devices will be everywhere
  34. 34. Where will that leave us? <ul><li>Self </li></ul><ul><li>Solitude </li></ul><ul><li>Substitution </li></ul><ul><li>Safety </li></ul><ul><li>Salvation </li></ul><ul><ul><li>salve: “a remedial or soothing influence or agency” </li></ul></ul>
  35. 35. The Possible Futures of Situated Social Computing Chris Oakley, The Catalogue Minority Report
  36. 36. Thanks! <ul><li>For more information: </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li> </li></ul></ul>
  37. 37. Related Work (1) <ul><li>eyeCanvas (FXPAL) </li></ul><ul><ul><li>Interactive community bulletin board </li></ul></ul><ul><ul><li>Canvas Gallery, SF </li></ul></ul><ul><ul><li>Churchill, et al. , CHI 2006 </li></ul></ul><ul><li>PlaceSite </li></ul><ul><ul><li>Location-based web community </li></ul></ul><ul><ul><li>Three SF cafés </li></ul></ul><ul><ul><li>Savage, et al. , 2006 </li></ul></ul><ul><li>Jukola (Appliance Studio) </li></ul><ul><ul><li>Mobile + wall displays </li></ul></ul><ul><ul><li>Selecting music in Bristol cafe </li></ul></ul><ul><ul><li>O’Hara, et al. , DIS 2004 </li></ul></ul><ul><li>CowCam (Intel) </li></ul><ul><ul><li>Webcam + figurines + display </li></ul></ul><ul><ul><li>Urban Grind café, Portland </li></ul></ul><ul><ul><li>March, et al. , CHI 2005 </li></ul></ul>
  38. 38. Related Work: Research (2) <ul><li>Notification Collage (University of Calgary) </li></ul><ul><ul><li>Public display + desktop displays </li></ul></ul><ul><ul><li>University research lab </li></ul></ul><ul><ul><li>Greenberg & Rounding, CHI 2001 </li></ul></ul><ul><li>PlasmaPoster (FXPAL) </li></ul><ul><ul><li>Interactive community bulletin board </li></ul></ul><ul><ul><li>Corporate, conference, café contexts </li></ul></ul><ul><ul><li>Churchill, Nelson, et al. , C&T 2003, … </li></ul></ul><ul><li>BlueBoard (IBM Almaden) </li></ul><ul><ul><li>Shared display for collaboration </li></ul></ul><ul><ul><li>Corporate meeting space </li></ul></ul><ul><ul><li>Russell & Gossweiler, UbiComp 2001 </li></ul></ul><ul><li>CityWall (Helsinki IIT) </li></ul><ul><ul><li>Multi-touch screen in city center </li></ul></ul><ul><ul><li>Flickr photos tagged with “helsinki” </li></ul></ul><ul><ul><li>Interactions with, vs. through, display </li></ul></ul><ul><ul><li>Peltonen, et al. , CHI 2008 </li></ul></ul>
  39. 39. Related Work: Research (3) <ul><li>Meme Tags (MIT) </li></ul><ul><ul><li>Wearable, interpersonal displays </li></ul></ul><ul><ul><li>Academic sponsor meetings </li></ul></ul><ul><ul><li>Borovoy, et al. , CSCW 1998 </li></ul></ul><ul><li>Opinionizer (Sussex) </li></ul><ul><ul><li>Shared display at social events </li></ul></ul><ul><ul><li>Interaction through typed input </li></ul></ul><ul><ul><li>Brignull & Rogers, INTERACT 2003 </li></ul></ul><ul><li>Dynamo (Sussex) </li></ul><ul><ul><li>High school setting </li></ul></ul><ul><ul><li>Interaction via USB disk </li></ul></ul><ul><ul><li>Brignull & Rogers, INTERACT 2003 </li></ul></ul><ul><li>AgentSalon (ATR) </li></ul><ul><ul><li>Interaction via PalmGuides (PDAs) </li></ul></ul><ul><ul><li>Conversations mediated by animated agents </li></ul></ul><ul><ul><li>Sumi & Maase, Autonomous Agents 2001 </li></ul></ul>
  40. 40. Related Work: Research (4) <ul><li>Manhattan Story Mashup (Nokia) </li></ul><ul><ul><li>Urban game: web + phones + screen </li></ul></ul><ul><ul><li>Times Square, New York </li></ul></ul><ul><ul><li>Tuulos, et al. , Pervasive 2007 </li></ul></ul><ul><li>ProD Framework for Proactive Displays (U. Mich) </li></ul><ul><ul><li>Generic architecture for proactive displays </li></ul></ul><ul><ul><li>Congleton, et al. , UIST 2008 </li></ul></ul><ul><li>Twitterspace (Indiana University) </li></ul><ul><ul><li>Large display in campus lounge </li></ul></ul><ul><ul><li>Dynamic visualization of group “tweets” </li></ul></ul><ul><ul><li>Hazlewood, et al. , PDC 2008 </li></ul></ul>Public and Situated Displays O’Hara, Perry, Churchill, Russell