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  1. 1. Operations Objectives <ul><li>Obtain 3 universities for sign-up to our programme for beta testing by the end of phase 1. </li></ul><ul><li>Obtain 10 full-paying customers on the initial launch. </li></ul><ul><li>Obtain our 49th customer by the end of phase 5. </li></ul><ul><li>Give the highest possible service to paying clients throughout subscription. </li></ul><ul><li>Adapt Co-Lab enough over phases 1-5 to be able to break into other markets. </li></ul>
  2. 2. Operating Timeline Business Years Calendar Years Operations Phases Key: 2012 P5 4 5 3 2 1 P6 P4 P3 P2 P1 2013 2011 2010 2009 2008
  3. 3. Business Decisions <ul><li>Location </li></ul><ul><ul><li>Business Incubation (Aston Science Park) </li></ul></ul><ul><ul><li>Instant Offices </li></ul></ul><ul><li>Hosting </li></ul><ul><ul><li>In-house vs. External </li></ul></ul><ul><ul><li>Business Continuity Planning </li></ul></ul><ul><li>Development </li></ul><ul><ul><li>Modular </li></ul></ul>
  4. 4. HCM: Outsourcing <ul><li>Outsource Software Development? </li></ul><ul><ul><li>Risky </li></ul></ul><ul><ul><li>Loss of knowledge </li></ul></ul><ul><ul><li>Lowers service quality </li></ul></ul>
  5. 5. HCM: Employment <ul><li>Staff Training </li></ul><ul><li>Insurance </li></ul><ul><li>Employment Law </li></ul>