1.
Guillermo Álvaro Rey, Carmen Córdoba, Víctor Penela,
Michelangelo Castagnone, Francesco Carbone, José Manuel
Gómez-Pérez, Jesús Contreras
Valencia, 26 October 2010 (KMIS 2010)
miKrow:
An Intra-Enterprise Semantic Microblogging Tool
as a Micro-Knowledge Management Solution

2.
Microblogging?

3.
Not this
http://www.flickr.com/photos/bloggingdagger/

4.
“There is a revolution
coming for knowledge
workers”
Tim O’Reilly
referring to Twitter
(2009)

5.
But …

6.
… we already
have an
almighty
KM System

7.
K.I.S.S.
Keep It Simple, Stupid Son

8.
K.I.S.S.
Users care about results
not about complexity

9.
K.I.S.S.
Users want to find
not to search

10.
K.I.S.S.
the user to the system
the system to the user
Adapt:

11.
How does
it work?
http://www.flickr.com/photos/17258892@N05

12.
Message Indexing

13.
Expert Indexing

14.
Message Search

15.
Expert Search

16.
Linked Data
Linking Open Data cloud diagram, by Richard Cyganiak and Anja Jentzsch. http://lod-cloud.net/

17.
Context
Context data

18.
Implementation:

19.
miKrow architecture

20.
miKrow
architecture,
extended

21.
Demo

22.
Evaluation
In-house testing

23.
Evaluation
1: Cold start problem
 Feed the system with
previous existing knowledge

24.
Evaluation
2: Semantic suggestions
were better perceived
 Highlight them

25.
Evaluation
3: Some stop words
were not identified
 Dynamically detect new
expressions like “working
on…”, “doing…”

26.
Video
miKrow success story…
http://www.youtube.com/watch?v=pXdGE4Gxu0A

27.
Guillermo Álvaro, Carmen Córdoba, Víctor Penela,
Michelangelo Castagnone, Francesco Carbone,
José Manuel Gómez-Pérez, Jesús Contreras
mikrow@isoco.com
http://mikrow.isoco.net/about
Thanks!