Guido Lang
Agenda <ul><li>Problem </li></ul><ul><li>Literature </li></ul><ul><li>Solution </li></ul>
What works best when?
Agenda <ul><li>Problem </li></ul><ul><li>Literature </li></ul><ul><li>Solution </li></ul>
<ul><li>“ Social media support critical information distribution activity among members of the public that […] needs to be...
(Carver, 2003)
(Phang & Kankanhalli, 2008)
(Kumar & Vragov, 2009)
Agenda <ul><li>Problem </li></ul><ul><li>Literature </li></ul><ul><li>Solution </li></ul>
Proposed Morphology (after Rowe, 2005)
Methodology <ul><li>Qualitative comparative case analysis (Ragin, 1987) </li></ul><ul><li>Reduce case studies to variables...
Case Studies
Virginia Tech Tragedy
 
Citizen e-Participation <ul><li>Contributions by members of VT network were treated with a sense of authority </li></ul><u...
Corresponding Morphotype
Britain Blizzard
 
Citizen e-Participation <ul><li>Everyone was able to contribute equally </li></ul><ul><li>Users were left on their own </l...
Corresponding Morphotype
Discussion & Conclusion <ul><li>Both cases represent successful instances of citizen e-participation in disaster situation...
References <ul><li>Carver, S. (2003). The Future of Participatory Approaches Using Geographic Information: developing a re...
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A Framework for Citizen e-Participation in Disaster Management

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A Framework for Citizen e-Participation in Disaster Management

  1. 1. Guido Lang
  2. 2. Agenda <ul><li>Problem </li></ul><ul><li>Literature </li></ul><ul><li>Solution </li></ul>
  3. 3. What works best when?
  4. 4. Agenda <ul><li>Problem </li></ul><ul><li>Literature </li></ul><ul><li>Solution </li></ul>
  5. 5. <ul><li>“ Social media support critical information distribution activity among members of the public that […] needs to be better integrated with official disaster response activities.” (Palen, 2008: 78) </li></ul>
  6. 6. (Carver, 2003)
  7. 7. (Phang & Kankanhalli, 2008)
  8. 8. (Kumar & Vragov, 2009)
  9. 9. Agenda <ul><li>Problem </li></ul><ul><li>Literature </li></ul><ul><li>Solution </li></ul>
  10. 10. Proposed Morphology (after Rowe, 2005)
  11. 11. Methodology <ul><li>Qualitative comparative case analysis (Ragin, 1987) </li></ul><ul><li>Reduce case studies to variables of conditions and outcomes for further analysis (Rihoux, 2006) </li></ul><ul><li>e-Participation morphology presents one way to model the conditional variables </li></ul>
  12. 12. Case Studies
  13. 13. Virginia Tech Tragedy
  14. 15. Citizen e-Participation <ul><li>Contributions by members of VT network were treated with a sense of authority </li></ul><ul><li>Group administrator was continuously engaged </li></ul><ul><li>Discussion board was used for free-text entry </li></ul><ul><li>Group reached agreement through deliberation </li></ul><ul><li>(Vieweg et al., 2008; Palen et al., 2007) </li></ul>
  15. 16. Corresponding Morphotype
  16. 17. Britain Blizzard
  17. 19. Citizen e-Participation <ul><li>Everyone was able to contribute equally </li></ul><ul><li>Users were left on their own </li></ul><ul><li>Highly formalized response </li></ul><ul><li>Automated aggregation of information </li></ul>
  18. 20. Corresponding Morphotype
  19. 21. Discussion & Conclusion <ul><li>Both cases represent successful instances of citizen e-participation in disaster situations </li></ul><ul><li>They differ in their respective e-participation mechanism and disaster context </li></ul><ul><li>It appears that level of task complexity is related to key variables of e-participation mechanism </li></ul><ul><li>Proposed morphology is a first step to understand what works best when </li></ul>
  20. 22. References <ul><li>Carver, S. (2003). The Future of Participatory Approaches Using Geographic Information: developing a research agenda for the 21st century. URISA Journal , 15 (APA 1), 61-71. </li></ul><ul><li>Kumar, N., & Vragov, R. (2009). Active Citizen Participation Using ICT Tools. Communications of the ACM , 52 (1), 118-121. </li></ul><ul><li>Palen, L. (2008). Online Social Media in Crisis Events. Educause Quarterly , (3), 76-78. </li></ul><ul><li>Palen, L., Vieweg, S., Sutton, J., Liu, S. B., & Hughes, A. (2007). Crisis Informatics: Studying Crisis in a Networked World. In Proceedings of the 3rd International Conference on e-Social Science . Ann Arbor, MI. </li></ul><ul><li>Phang, C. W., & Kankanhalli, A. (2008). A Framework of ICT Exploitation for E-Participation Initiatives. Communications of the ACM , 51 (12), 128-132. </li></ul><ul><li>Rowe, G. (2005). A Typology of Public Engagement Mechanisms. Science, Technology & Human Values , 30 (2), 251-290. </li></ul><ul><li>Ragin, C. C. (1987). The Comparative Method: Moving Beyond Qualitative and Quantitative Strategies. University of California Press: Berkeley, CA. </li></ul><ul><li>Rihoux, B. (2006). Qualitative comparative analysis (qca) and related systematic comparative methods: recent advances and remaining challenges for social science research. International Sociology , 21 (5), 679-706. </li></ul><ul><li>Vieweg, S., Palen, L., Liu, S. B., Hughes, A. L., & Sutton, J. (2008). Collective Intelligence in Disaster: Examination of the Phenomenon in the Aftermath of the 2007 Virginia Tech Shooting. In F. Fiedrich & B. Van De Walle, Proceedings of the 5th International ISCRAM Conference (pp. 44-54). Washington, DC. </li></ul>

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