<ul><li>Hawkeye Credentials </li></ul>John Walker 2008
WHO WE ARE <ul><li>Over a decade of success </li></ul>
OUR MISSION © 2008 hawkeye, all rights reserved.  <ul><li>Our Channel Services are designed to: </li></ul><ul><li>Determin...
<ul><li>Channel Practice </li></ul><ul><li>Passion for operational excellence and efficiency  </li></ul><ul><li>Turning st...
12 Office Locations  116 Deployed Countries  Global Ready Infrastructures  In-Region Support Globalized and localized  Glo...
GLOBAL PAYMENTS © 2008 hawkeye, all rights reserved.  … to Latin America: $1.3MM … within North America: $509MM … to EMEA:...
<ul><li>Agree on goals and strategy </li></ul><ul><li>Focus on 4 critical, interrelating areas of a  Unified Partner Strat...
CHANNEL RESEARCH <ul><li>Channel Programs – GAP Analysis </li></ul><ul><li>Review channel goals and objectives </li></ul><...
<ul><li>Supports payments into 150    countries </li></ul><ul><li>Payments made in 137 currencies </li></ul><ul><li>Suppor...
<ul><li>Recognised for indirect channel knowledge and expertise </li></ul><ul><ul><li>Senior industry leaders with 15+ yea...
THANK YOU <ul><li>Thank You </li></ul>
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Overview Of Hawkeye Services

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About Hawkeye Global Channel Services

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  • Overview Of Hawkeye Services

    1. 1. <ul><li>Hawkeye Credentials </li></ul>John Walker 2008
    2. 2. WHO WE ARE <ul><li>Over a decade of success </li></ul>
    3. 3. OUR MISSION © 2008 hawkeye, all rights reserved. <ul><li>Our Channel Services are designed to: </li></ul><ul><li>Determine the most effective routes to market for our clients’ solutions portfolio </li></ul><ul><li>Recruit and enable the right channel partners </li></ul><ul><li>Develop and implement channel programs that deliver measurable results </li></ul><ul><li>Maximize partner revenues in B2B and B2C channel segments </li></ul><ul><li>Increase partner program participation through effective partner communication </li></ul>
    4. 4. <ul><li>Channel Practice </li></ul><ul><li>Passion for operational excellence and efficiency </li></ul><ul><li>Turning strategic concepts into channel solutions </li></ul>OVERVIEW © 2008 hawkeye, all rights reserved. Program Design Investment Optimization Research Coverage and Capacit y Fund Mgmt Sales Tracking Partner Enablement Marketing Reward Insight Program Audits Channel Touchmaps Analytics Forecasting/Prioritization Creative Account Management Communications Rebate Mgmt & Prepaid Cards Claims Administration Multilingual Helpdesk
    5. 5. 12 Office Locations 116 Deployed Countries Global Ready Infrastructures In-Region Support Globalized and localized Global payments Global Solutions, Regional Presence KEY: Office locations Application deployments GLOBAL EXPERIENCE
    6. 6. GLOBAL PAYMENTS © 2008 hawkeye, all rights reserved. … to Latin America: $1.3MM … within North America: $509MM … to EMEA: $25.8MM … within EMEA: $76.5MM … to Asia Pacific: $1.5MM Disbursement Projections 2008 = $614MM 2009 = $774MM Disbursement Centers in Seattle and Poland
    7. 7. <ul><li>Agree on goals and strategy </li></ul><ul><li>Focus on 4 critical, interrelating areas of a Unified Partner Strategy </li></ul><ul><ul><li>Programs </li></ul></ul><ul><ul><ul><li>Hard benefits (affecting account’s </li></ul></ul></ul><ul><ul><ul><li>bottom line) </li></ul></ul></ul><ul><ul><ul><li>Soft benefits (affecting customer satisfaction) </li></ul></ul></ul><ul><ul><li>Enablement </li></ul></ul><ul><ul><ul><li>Product, technical, sales training </li></ul></ul></ul><ul><ul><ul><li>Certification / accreditation </li></ul></ul></ul><ul><ul><ul><li>Lead generation </li></ul></ul></ul><ul><ul><ul><li>Assisted selling </li></ul></ul></ul><ul><ul><ul><li>Etc. </li></ul></ul></ul><ul><ul><li>Communication </li></ul></ul><ul><ul><ul><li>Direct touch </li></ul></ul></ul><ul><ul><ul><li>Indirect touch </li></ul></ul></ul><ul><ul><ul><li>Inbound </li></ul></ul></ul><ul><ul><ul><li>Outbound </li></ul></ul></ul><ul><ul><li>Coverage </li></ul></ul><ul><ul><ul><li>Quantities, qualities, performance of </li></ul></ul></ul><ul><ul><ul><li>appropriate account types required </li></ul></ul></ul><ul><ul><ul><li>to meet goals </li></ul></ul></ul><ul><li>Program and Strategy Alignment </li></ul>GETTING STARTED Supporting Systems and Resources Supporting Systems and Resources
    8. 8. CHANNEL RESEARCH <ul><li>Channel Programs – GAP Analysis </li></ul><ul><li>Review channel goals and objectives </li></ul><ul><li>Assess current offerings </li></ul><ul><li>Review competitive offerings to determine program “table stakes” </li></ul><ul><li>Interview key internal and external stakeholders, including finance, IT, distributors and partners </li></ul><ul><li>“ Lift the hood” on program operations to ensure promises are delivered </li></ul>© 2008 hawkeye, all rights reserved.
    9. 9. <ul><li>Supports payments into 150 countries </li></ul><ul><li>Payments made in 137 currencies </li></ul><ul><li>Supports common global payment methods (EFT, X-Border ACH) </li></ul><ul><li>Next day funds transfer in 20 currencies </li></ul><ul><li>Pre-negotiated FX rates reduce partner costs for receiving funds in local currency </li></ul><ul><li>Distributed > 500MM in 2007 </li></ul><ul><li>Sarbanes-Oxley and GAAP compliant </li></ul><ul><li>Distribution of payment system authority </li></ul><ul><li>Signature/approval policy </li></ul><ul><li>Robust quality controls </li></ul><ul><li>Complete financial reporting & reconciliation </li></ul>Full Service Payment Brokerage for: Company and individual incentives, vendors and vended services <ul><ul><ul><li>Secure </li></ul></ul></ul><ul><ul><ul><li>Global </li></ul></ul></ul>Eliminate problems brought on by manual processes, including inaccuracies, duplicate claims, and slow payment responses. PARTNER REBATES Global Payment Gateway
    10. 10. <ul><li>Recognised for indirect channel knowledge and expertise </li></ul><ul><ul><li>Senior industry leaders with 15+ years of experience </li></ul></ul><ul><ul><li>Results for clients </li></ul></ul><ul><ul><li>Client accreditation and industry awards </li></ul></ul><ul><li>We blend strategy, business process improvement and innovative technology to build out channel solutions </li></ul><ul><li>Global service provider with regional support – NA, EMEA, APAC </li></ul>THANK YOU! John Walker +44 208 334 7080 jwalker @hawkeyeww.com Information presented is confidential and proprietary to Hawkeye Channel Practice Summary
    11. 11. THANK YOU <ul><li>Thank You </li></ul>

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