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Fashion Xpress

  2. 2. <ul><li>About us: </li></ul><ul><li>“ Fashion Xpress” a fashion retail company was born at the beginning of 2008. </li></ul><ul><li>We aim to continuously offer latest fashion & trendy shoes, handbags, accessories, women & men clothes with all their ramifications by representing foreign companies & being the sole distributor of their brands such as LANIDOR & FUNKY FISH etc. </li></ul><ul><li>We are strongly committed to provide our customers with top quality merchandises & excellence services. </li></ul>
  3. 3. <ul><li>Vision : </li></ul><ul><li>To make people in every stage of their life happier by improving their lifestyle. </li></ul><ul><li>To apply the ultimate Franchise spirit. </li></ul><ul><li>Since its creation, Fashion Xpress has been expanding across Lebanon; it began with 3 point of sale which will turn into 8 in 2010 and 20 in 2011 . </li></ul>
  4. 4. <ul><li>Mission: </li></ul><ul><li>Our Mission is to recognize & accept our clients as the season of our success, guarantee an excellent service, encourage creativity & innovation, act transparency at all level, optimize the well-being of the staff & develop a good working environment and professional development. </li></ul>
  5. 5. <ul><li>Target Market: </li></ul><ul><li>Fashion Xpress principle concept is to target all people in every stage of their life with the latest fashionable clothes, shoes & accessories. </li></ul><ul><li>We deliver the high quality merchandise to meet all customers’ demands & needs. </li></ul>
  6. 6. <ul><li>The Team: </li></ul><ul><li>Our success is built on the high value of dignity & growth that our team is achieving. </li></ul><ul><li>Fashion Xpress offers multiple opportunities depending on personal interests & professional expertise. </li></ul><ul><li>Careers in corporate office are: Retail Operations, Finance, Human Resource, Marketing, Buying, Store Support, IT </li></ul><ul><li>Careers in field are: Sales & Management positions in our stores. </li></ul>
  7. 7. <ul><li>Customer Base: </li></ul><ul><li>Fashion Xpress seeks to provide a complete shopping experience to customers. </li></ul><ul><li>Associates will develop their own customer base & be responsible for maintaining a clientele book. Each sales associate is cross trained to provide the customer with individual attention & to build repeat business. </li></ul>
  8. 8. <ul><li>Customer Service: </li></ul><ul><li>Developing our customer service is an important key at Fashion Xpress. Our Customer Care is designed to improve the attitudes of employees and help them to be more motivated about doing there jobs. Thus, we are seeking to implement service standards and teach quality service. </li></ul><ul><li>Fashion Xpress gives their associates all potentials to create an environment that trust and fun, cheering customers to experience all fashion appeal. </li></ul>
  9. 9. <ul><li>Training & Growth: </li></ul><ul><li>Fashion Xpress success today mandates the use of high performance work teams throughout our company. Training can be useful in many ways to help people function more effectively in team environments, including communication, personal and leadership development to resolve conflicts and complaints. </li></ul><ul><li>We have faith in our people and take great pleasure in giving our store associates the opportunity to develop their careers with Fashion Xpress. All employees regularly receive modular training program that emphasizes the main responsibility of each person position. </li></ul><ul><li>We are developing the training to our field, thus coaching the team to ensure fantastic customer service and selling skills. We believe in personal sense of style and fashion in our associates, so sales skills can be effectively applied and to build positive and strong relationships with customers. </li></ul>
  10. 10. <ul><li>Personnel: </li></ul><ul><li>We believe that each of our associates is unique and exclusive, increasing our business with their qualifications and experiences. </li></ul><ul><li>Owing to this faith, we support diversity in our workforce through a secure professional environment that encourages team spirit, passion and success. </li></ul>
  11. 11. <ul><li>Brands : </li></ul><ul><li>We are devoted to constantly growth our brands and products to enhance our competitive position in the market. </li></ul><ul><li>Fashion Xpress includes all key fashion fields that improve the look and the unique style to our customers. </li></ul>
  12. 12. <ul><li>Stores: </li></ul><ul><li>Our stores are currently located in two malls: </li></ul><ul><li>City Mall, Nahr El Mott: LANIDOR </li></ul><ul><li>FUNKY FISH </li></ul><ul><li>Beirut Mall, Beirut : FUNKY FISH </li></ul><ul><li>Ready to open as soon as possible two stores in Saida Mall, Saida </li></ul><ul><li>and two others in Tripoli. </li></ul>
  13. 13. <ul><ul><li>Promise to our future: </li></ul></ul><ul><ul><li>We believe that our company continued success depends on our ability to attract people in every stage of their life. </li></ul></ul><ul><ul><li>We take every opportunity to extend ourselves to all people, because they are our loyal customers who believe in holding a unique fashionable style. </li></ul></ul>