Sea St Pete9703


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Sea St Pete9703

  1. 1. 8:30-9:15: Introduction to the NN/LM Emergency Preparedness & Response Plan 9:15-10:15: State Reports 10:15-10:30: Break 10:30-11:30: Table-top Exercise 11:30-12:00: Break 12:00-2:00: Lunch/Regional Issues/Goals Today’s Agenda
  2. 2. Major Accomplishments <ul><ul><li>NN/LM Emergency Preparedness & Response Plan </li></ul></ul><ul><ul><li>Toolkit </li></ul></ul><ul><ul><li>RML Buddy Plan </li></ul></ul><ul><ul><li>Regional Emergency Preparedness & Response Structures </li></ul></ul><ul><ul><li>Simplified Approach to Disaster Planning </li></ul></ul><ul><ul><li>Momentum </li></ul></ul>
  3. 6. Man-made Disasters
  4. 9. The NN/LM National Emergency Preparedness & Response Plan <ul><li>resources, training, and assistance for developing a disaster plan, service continuity plan, and MOUs </li></ul><ul><li>a strategy for communicating among members and the RML offices before and during an emergency </li></ul><ul><li>a strategy for providing support for essential services among Network members </li></ul><ul><li>a system for follow-up and reporting of each incident or emergency </li></ul>
  5. 10. Preparedness Plan
  6. 11. Network Members: Preparedness Goals <ul><li>Memorize 1-800-DEV-ROKS </li></ul><ul><li>Maintain an up-to-date disaster plan </li></ul><ul><li>Establish a service continuity plan </li></ul><ul><li>Identify a back-up library </li></ul><ul><li>Create an MOU with that back-up library </li></ul>
  7. 12. 1-800-DEV-ROKS ROKS without a “C” If you experience a service disruption due to a disaster and you need assistance, call the number above to reach your RML Office.
  8. 13. Four Key Elements of Disaster Planning <ul><li>Risk Assessment </li></ul><ul><li>Human safety </li></ul><ul><li>Preservation of unique resources </li></ul><ul><li>Service continuity </li></ul><ul><ul><li>Access to online materials </li></ul></ul><ul><ul><li>Reference assistance </li></ul></ul><ul><ul><li>ILL </li></ul></ul><ul><ul><li>Access to print core textbooks </li></ul></ul>
  9. 18. Preservation of Unique Resources Before something happens, determine what resources you would spend money (might be lots of money!) to recover. Contact a commercial salvage company (such as Belfor USA or BMS ) to get an idea about how much it would cost to recover your materials, should freeze-drying, mold abatement, or other services be required.
  10. 19. Service Continuity Planning Sample resources you would want to keep available during a disaster.
  11. 20. <ul><li>A Simplified Approach to Service Continuity Planning </li></ul><ul><li>Step One: Determine Your Essential Services </li></ul><ul><li>What services are most critical to your users? Interlibrary loan? Bibliographic searches? Reference help? Think of all the services that you offer and then prioritize them based on users’ needs. The services at the top of your list are your core services. </li></ul><ul><li>Step Two: Plan for Continuation of Your Essential Services </li></ul><ul><li>Take your list of core services and develop strategies for maintaining access to these services from an off-site location. This off-site location may be either from someone’s home or from a temporary location away from your building. Partner with another library for assistance with continuing your essential services in the event of a disaster. Create an MOU that details what assistance will be provided. </li></ul><ul><li>Step Three: Determine Your Essential Resources </li></ul><ul><li>Will your users still have access to essential resources such as UpToDate, MDConsult, and StatRef if your library is inaccessible? Are there print resources, such as core textbooks, that your users might need in the aftermath of a disaster? </li></ul><ul><li>Step Four: Develop a Continuity of Access Plan for Your Essential Resources </li></ul><ul><li>Devise plans for maintaining access to essential online and print resources during and after some kind of disaster. Would your server continue to function on back-up power, and continue to host your home page in the event of a power outage? How long would back-up power be available at your hospital? </li></ul>
  12. 22. Response Plan
  13. 25. Scenario #1: Handled Locally (no outside assistance needed) <ul><li>Network member is able to handle the situation within its institution, or locally, according to its level of preparedness and the viability of its existing disaster plan </li></ul><ul><li>Reporting: Network member should post a message or messages on the Toolkit describing the incident, how they are dealing with it, and any lessons learned </li></ul>
  14. 26. Scenario #2: Assistance Required, Back-up Library Contacted <ul><li>Network member and back-up library activate service continuity plan </li></ul><ul><li>RML Office (1-800-DEV-ROKS) is notified of incident and if DOCLINE should be re-routed </li></ul><ul><li>RML Office notifies Regional Coordinator of incident </li></ul><ul><li>RML Office and Regional Coordinator bring in additional resources (resource libraries, RML, buddy RML, NLM), if necessary </li></ul><ul><li>RML Office is notified when services have been restored </li></ul><ul><li>Regional Coordinator follows up and provides report to RML Office </li></ul>Regional Coordinator Member Backup Library RML Office
  15. 27. Scenario #3: No Back-up Library or Unable to Contact Back-up Library <ul><li>Network member contacts RML Office (1-800-DEV-ROKS) about the incident </li></ul><ul><li>Network member requests from RML Office any services that may be needed </li></ul><ul><li>RML Office notifies Regional Coordinator of Incident and coordinate a response </li></ul><ul><li>Network member notifies RML Office when services have been restored </li></ul><ul><li>Regional Coordinator performs follow-up and reports to RML Office </li></ul>RML Office RML Office Regional Coordinator
  16. 28. Scenario #4: No Communication <ul><li>In the event that no communication from either the affected Network member or its back-up library, the RML Office will re-route DOCLINE (if aware of the situation) and contact the Regional Coordinator, but no other response will be initiated pending re-establishment of communication. </li></ul>
  17. 29. Catastrophic Event National Library of Medicine Publishers/Vendors Resource Libraries Buddy RML RML Library Member Backup Library RML Office
  18. 30. Other Players
  19. 31. National Coordinator
  21. 34. For those who want a template for creating a Disaster Plan …
  22. 35. Memorandum of Understanding <ul><li>“ It provides an agreement to assist the partner library in one or more ways during a disaster which “exceeds the effective response capability of the impacted health care facility or facilities,” or in the event of local power, electronic systems, or communications outages which impact upon the partner library’s ability to provide needed and/or essential information for its users, clients and patrons. It outlines the ways personnel, services and communications can be conducted in time of emergencies. The cooperation of the “partner/buddy” libraries is considered a best practice, and for hospital libraries is recommended by JCAHO standard, IM.5.10 and EC.4.10.15. “ </li></ul>
  23. 36. Back-up Libraries
  24. 37. Comprehensive Training Regional Emergency Blogs Use of MOUs Scope of Back-up Library Partnerships with Public Libraries Partnerships with Community Organizations Access to Point-of-Care Resources