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DIY Intranet Wiki

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DIY Intranet Wiki

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This session is a show-and-tell from Internet Librarian 2007 about how a public library built and can maintain its own intranet for free without much technological knowledge. We will also share tools and tips for other libraries to be able to start intranet wikis. Aimed at small to medium-sized libraries that need an intranet but do not have the budget for programmers, server space, etc., there will be lots of tips for everyone. Presenters: Eleni Gogas (Digital Services Librarian with Donna Feddern (Teen and Media Services Senior Librarian, Escondido Public Library).

This session is a show-and-tell from Internet Librarian 2007 about how a public library built and can maintain its own intranet for free without much technological knowledge. We will also share tools and tips for other libraries to be able to start intranet wikis. Aimed at small to medium-sized libraries that need an intranet but do not have the budget for programmers, server space, etc., there will be lots of tips for everyone. Presenters: Eleni Gogas (Digital Services Librarian with Donna Feddern (Teen and Media Services Senior Librarian, Escondido Public Library).

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DIY Intranet Wiki

  1. 2. About our Library <ul><li>No Intranet prior to now </li></ul><ul><li>Network drive instead </li></ul>
  2. 3. Phase I – Pre Wiki <ul><li>Why an Intranet? </li></ul><ul><li>Network drive issues </li></ul><ul><li>Get organized & stay current </li></ul><ul><li>Improve KM (many of retiring age) </li></ul><ul><li>City Intranet: too formal + does not have library specific information </li></ul>
  3. 4. Phase I – Pre Wiki <ul><li>Why a Wiki? </li></ul><ul><li>Collaboration, Informality, and Transparency </li></ul><ul><li>Want staff to participate (vertical structure) </li></ul><ul><li>Easier to use and find information </li></ul><ul><li>Web manager is unable to maintain two websites (bottleneck) </li></ul>
  4. 5. Phase I – Pre Wiki <ul><li>Picking a Wiki – Our Intranet Needs </li></ul><ul><li>WYSIWYG </li></ul><ul><li>Free to affordable </li></ul><ul><li>Better searching </li></ul><ul><li>Web based (wiki farm) </li></ul><ul><li>Password protected </li></ul><ul><li>Individual staff profiles </li></ul><ul><li>Easy to setup, use and learn </li></ul><ul><li>Blogging </li></ul>
  5. 6. Phase I – Pre Wiki <ul><li>Our decision – Jotspot </li></ul><ul><li>Free + matched all criteria </li></ul><ul><li>Keyword Search within documents </li></ul><ul><li>Group Directories app </li></ul><ul><li>RSS & email reminders </li></ul><ul><li>Issues with Jotspot </li></ul><ul><li>Google acquisition (no new users, future?) </li></ul><ul><li>Maintain backups on network drive </li></ul><ul><li>Jotspot Help Group </li></ul>
  6. 7. Other Wiki Farm Options <ul><li>Wiki farm comparison ( Wikipedia ) </li></ul><ul><li>PB Wiki (Reference Rolodex Wiki) </li></ul>
  7. 8. Other Wiki Farm Options <ul><li>Wetpaint ( Nancy Pearl Book Lust Wiki ) </li></ul>
  8. 9. Other Wiki Farm Options <ul><li>Wikispot (E-Gov Reference Portal) </li></ul>
  9. 10. Other Intranet Options <ul><li>Web Content Management Systems </li></ul><ul><li>Examples: Twiki , Joomla! , etc </li></ul><ul><li>Why we didn’t choose this: </li></ul><ul><li>No direct access to our server (IT) </li></ul><ul><li>Cost: programmers </li></ul><ul><li>See Wednesday’s Talk ( B-304 ) on CMS </li></ul>
  10. 11. Phase II – Wiki Setup <ul><li>Organized wiki: staff needs </li></ul><ul><li>Build framework to give staff ideas </li></ul><ul><li>FAQ & Tutorials </li></ul>
  11. 12. Phase II – Wiki Setup (screenshot 1)
  12. 13. Phase II – Wiki Setup (screenshots 2)
  13. 14. Phase II – Wiki Setup (screenshot 3)
  14. 15. Phase III – Training (in process) <ul><li>Show off wiki (All Staff Meeting) </li></ul><ul><li>Train supervisors first to help </li></ul><ul><li>Technophobia: fear of editing websites </li></ul><ul><li>Let them play - no policies/rules </li></ul><ul><li>Use wikis for other library related work </li></ul><ul><ul><li>Web calendar tutorial </li></ul></ul><ul><ul><li>Reference Rolodex (see slide 7) </li></ul></ul><ul><ul><li>Sign Up sheet (next slide) </li></ul></ul>
  15. 16. Phase III – Training
  16. 17. Phase IV - Implementation <ul><li>Designate go-to people for troubleshooting </li></ul><ul><li>Develop guidelines (not so much policies) </li></ul><ul><li>Dept. Heads responsible for their information </li></ul><ul><li>Keep reminding staff (emails) </li></ul><ul><li>Keep training staff </li></ul><ul><li>On-going process (wiki will keep evolving) </li></ul>
  17. 18. Issues & Troubleshooting <ul><li>Bugs: you get what you paid for (free) </li></ul><ul><li>Backups </li></ul><ul><li>Fear of change </li></ul><ul><li>Staff Interest/Participation </li></ul><ul><ul><li>setup a committee and delegate tasks </li></ul></ul><ul><li>Time: more than a year (approx.) </li></ul><ul><li>Looking at this Intranet as a long term goal </li></ul>
  18. 19. Cool Tools <ul><li>Good way for you to get to try out some web 2.0 tools/apps </li></ul><ul><li>Goodwidgets : flash photo widgets </li></ul><ul><li>FD's Flickr Toys slideshow & other photo editing tools </li></ul><ul><li>Widgetbox : weather, games, news, calculators, and way more </li></ul><ul><li>Jing : screenshots/casts from anything on your desktop - Evanced tutorial example. </li></ul><ul><li>Stats Counter: Site meter , Statcounter , etc </li></ul><ul><li>Depending on the wiki you choose, some knowledge of HTML or other markup languages may be needed. </li></ul>
  19. 20. Part II (Donna Feddern) <ul><li>Examples on how we use our wiki for an Intranet. </li></ul>
  20. 31. Questions?
  21. 32. Contact Us <ul><li>Eleni Gogas: [email_address] </li></ul><ul><li>Meebo: posixeleni </li></ul><ul><li>Donna Feddern: [email_address] </li></ul><ul><li>You may find a copy of this presentation here: </li></ul><ul><li>http://www.library.escondido.org/wiki.ppt </li></ul><ul><li>Thank you ! </li></ul>

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