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Jane’s Walk is an international celebration of the life and work of urbanist Jane Jacobs. In her seminal book written 50 years ago, Death and Life of Great American Cities, Jacobs explored the roles of walking and sidewalks in shaping lives, neighbourhoods, communities, and cities. This panel presentation at Jane’s Walk 2010 in Ottawa (Canada) explores another feature of the pedestrians’ urban transportation surface, that is, crosswalks and intersections. The central issue of interest is: What are municipal governments doing to provide an appropriate standard of care for pedestrians using crosswalks and intersections? And, in particular: What measures have been implemented by municipal agencies such as police services, engineering, planning, public health, public works, and legal services to make sure that crosswalks and intersections are safety zones, comfort zones, and convenience zones rather than conflict zones for pedestrians? The ideas, questions, and suggestions in the panel presentation are based on lessons learned from the Walking Security Index project, which is outlined in a companion (background) report prepared for Jane’s Walk 2010.