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FACTORS RESPONSIBLE FOR
INCREASING THE IMPACT LEVEL
OF ADVERTISEMENT ON
CONSUMERS - A PAKISTANI
MARKET STUDY

              -Danish Ahmed
           - Tahir Mumtaz Awan
            - Faheem Jahangir
              - Mahnoor Tariq
               -Sana Qadeer
INTRODUCTION
IN OUR DAILY LIVES WE ARE BOMBARDED
WITH A PLETHORA OF COMMERCIALS.
SOME OF THE ADS REMAIN IN OUR MIND AND
WHEN WE ARE IN PEACEFUL MOOD WE SING
OR HUM THE JINGLES OR JUST THINK ABOUT
THE BEAUTIFUL SCENERY PRESENTED IN AN
AD.
INDEED SOME OF THE ADS HAVE MORE
IMPACT THAN THE REST: THEY COMPEL US
TO BUY THE PRODUCT THEY ARE TOUTING
WHILE OTHERS JUST PASS ON LEAVING US
INDIFFERENT TO WHAT THEY OFFER.
WHICH FACTORS INCREASE THE IMPACT
LEVEL OF ADVERTISEMENT ON THE
CONSUMERS.
RESEARCH’S THEORETICAL FRAMEWORK

Strong Concept/ Theme




Interesting Verbal and
Visual Communication



Consumer Associations




Attractive Music/Song/                               Impact of Advertisement
                               Involvement                on Consumer
         Jingle




       Novelty



Perceived Success-
 fullness of Brand


                                           Prior
                                        Knowledge
                                         of Brand
Questions   Q.1 Which one is your        Q.2 Why you have selected     Q.3          Q.4 Age of
(n=53)          favorite ad shown on         this ad to be your most         Hav        responde
                TV?                          favorite?                       e          nt in
                 -If more than 1             (A cause de)                    you        years
                interviewee has                                              actu       (Average
                selected the ad, their                                       ally       ; if more
                numbers shown in                                             bou        than one)
                brackets i.e. U-fone                                         ght
                (10)                                                         the
                                                                             pro
                                                                             duc
                                                                             t?
Responses
            •      Meezan Bank (3)       •      Jingle                 No           19
            •      Walls Feast (2)       •      Song/background        Yes          19
                                                color combination/
                                                model
            6.     Morning Dew           •      Thrill/Adventure       Yes          23
            7.     BMW                   •      Model                  No           24
            8.     Coke-Brrr Ad (12)     •      Concept/Dance          Yes          25
                                                Moves/Chill/Differe
                                                nt/New Idea
            11.    Dalda Cooking Oil     •      Touchy                 Yes          24
            12.    Telenor (3)           •      Music/Model/Dance      Yes          26
            13.    Tapal Tea             •      Family Life            Yes          24
            14.    Mobilink              •      Message                Yes          23
            15.    Pepsi (3)             •      Song/Theme/Action      Yes          23
            16.    Kurkure-Masala               s                      Yes          26
                   Rice Puffs            •      Model/Product
            17.    Lifebuoy Soap (2)                                   Yes          39
                                         14.    Concept/Product
                                                Usefulness
Responses
            2.    U-fone (10)            2.    Concept/Product       6 No; 4   30
                                               Information/New           yes
                                               Idea/Gestures/Natu
                                               ral
                                               way/Funny/Camera
                                               Techniques/Song/M
                                               odel
            9.    Pel Air Conditioner    3.    Innocence             No        31
            10.   Sunsilk Shampoo        4.    Relates with          No        32
                                               viewer’s Life/Song
            12.   Piano Pen              5.    Innocence             Yes       26
            13.   Minute Maid            6.    Blue background       Yes       27
                                               color/Song/Gesture
            15.   Dentonic                     s                     Yes       69
                                         7.    Product Usefulness/
                                               Short Duration
            18.   British Airways        8.    Theme                 Yes       53
            19.   Airtel (Rio Biscuits   9.    Concept               Yes       22
            20.   TataSky 2)             10.   Funny                 Yes       26
            21.   Johnson’s Baby         11.   Theme/Funny           Yes       31
                  Shampoo
            22.   Orient                 13.   Drama                 No        35
            23.   Olper’s Milk           14.   Family Life           Yes       38
Literature Review
 [1] Bettman, James R. and Park, C Whan. “Effects of Prior Knowledge and
 Experience and Phase of the Choice Process on Consumer Decision
 Processes: A Protocol Analysis,” Journal of Consumer Research, Dec. 1980
 [2] Dyer, Gillian. (1982) “Advertising as Communication,” Routledge
 [3] Edell, Julie A. and Burke, M Chapman. “The Power of Feelings in
 Understanding Advertising Effects,” The Journal of Consumer Research,
 Dec. 1987
 [4] Hansen, Flemming. and Christensen, Sverre Riis. (2007) “Emotions,
 Advertising and Consumer Choice,” CBS Press
 [5] Johnson Eric J. and J, Russo Edward. “Product Familiarity and
 Learning New Information,” Journal of Consumer Research, Jun. 1984
 [6] Mitchell, Andrew A. and Olson, Jerry C. “Are Product Attribute Beliefs
 the Only Mediator of Advertising Effects on Brand Attitude?” Advertising &
 Society Review, August 1981
 [7] Park, C Whan. and Young, S Mark. “Consumer Response to Television
 Commercials: The Impact of Involvement and Background Music on Brand
 Attitude Formation,” Journal of Marketing Research, 1986
 [8] Simonson, Itamar. “Choice Based on Reasons: The Case of Attraction
 and Compromise Effects,” The Journal of Consumer Research, Vol. 16, No.
 2, Sep. 1989
Pie Chart-percentages out of hundred: Person’s Most
        Favorite Commercial (Oct-Dec 2008)
                                                                              Person's Most Favourite
                                                                                   Commercial
                                                                              U-Fone        Garnier
                                                                              Telenor       LG Appl
                                                                              Coka Cola      Pel Appliances
                                                          1 1
                                                    1 1 1                     Mobilink
                                                1 1                                         Benson &
                                            1 1                               Pepsi
                                        1                                                   Hedges
                                    1
                                1                                             Airtel
                            1                                                              7-Up
                        1                                                     Lipton
                    1                                                                      Callmate
                1
            1                                                                 Close-Up     Zong
        1
       1                                                                      Warid         Kala Kola
      1                                                                  35
     1                                                                        TataSky      Lux Soap
    1                                                                         Olpers
   1                                                                                       Safeguard
   1                                                                          Piano        Sprite
   1
   1                                                                          HSBC         Ariel
   2                                                                          Ding Dong    Sony
                                                                              Bubble       Ericson
    2
                                                                              Nokia
        2
                                                                              National
                                                                              Foods
            4
                                                                              Minute
                                                                              Maid
                            4
                                                                    11        Caltex
                                            4                                 Tapal Chai
                                                    4           6             Vodafone
                                                                               Guy Soap
                                                                              Orient
                                                                               Products
                                                                              Axe
                                                                              Cologn
Percentages out of hundred: Person’s
                  Most Favorite Commercial (Oct-Dec 2008)
          40.0%




          30.0%
Percent




          20.0%

                    35.0%




          10.0%


                       11.0%

                            6.0%
                                   4.0%   4.0%
                                                 2.0%           1.0%         1.0%   1.0%       1.0%   1.0%       1.0%     1.0%       1.0%     1.0%   1.0%    1.0%      1.0%
           0.0%
                      U- Tel Co M Pe Air Lip Cl W Tat      Ol    Pi    H   Di No Na Mi Ca Ta Vo Gu Ori Ax         G     LG Pel Be     7-    Ca Zo Kal Lu Saf Sp Ari     So
                      Fo en ka obi psi tel ton os ari aS   pe    an    S   ng kia tio nut lte pal daf y ent e     ar    Ap Ap ns      U      ll ng a    x eg rite el    ny
                      ne or Co lin             e-  d ky    rs     o    B   Do     nal e    x Ch on So Pr Co       ni     pl pli on    p     m      Kol So uar           Eri
                             la  k             Up                      C   ng     Fo Ma        ai  e ap od log    er        an &            ate     a ap d              cs
                                                                           Bu     od id                 uct n               ce He                                       on
                                                                           bbl     s                     s                   s dg
                                                                            e                                                   es



                                                  Person's Most Favorite Commercial
Independent Variable Analysis
 WHEN RESPONDENTS WERE ASKED WAS THE STRONG
 CONCEPT OR THEME IN THE AD CONTRIBUTED TOWARDS
 THEIR PURCHASE DECISION THE ANSWERS CAME 79% YES
 AND 21% NO.

 THE MEAN OF MUSIC’S CONTRIBUTION IN INVOLVEMENT IS
 3.96 ON A 5 POINT SCALE.

 THE MEAN OF MUSIC’S CONTRIBUTION IN BUYING IS 3.6
 INTERPOLATING PEOPLE TEND TO AGREE WITH THIS
 STATEMENT.

 FOR THE VARIABLE CONSUMER ASSOCIATION, WE MADE
 TWO QUESTIONS BOTH ON FIVE POINT LIKERT SCALE.
 THEIR VALUES NEARING 3.5 IS AGAIN INDICATIVE OF THEIR
 IMPORTANCE.

 THE MEAN FOR NOVELTY IS FOUR EXHIBITING NEW IDEA IS
 MOST CATCHY TO THE VIEWER.
Mean Values and %age of Answers more than Four
of Elements of Verbal and Visual Communication
Elements of Verbal and     Mean Values      %age of Answers more than
         Visual           (7 Point Scale)      Four on a Seven Point
    Communication                                      Scale
Colorful-Dull                  5.95                   89%
Vibrant-Slow/Boring            5.85                   89%

Gestures of actors             5.91                   87%
Memorable-Forgetful

Message Content                5.57                   77%
Full of Rightful Words-
   Not Equitable Word
   Usage

Speech Execution               5.77                   90%
Pleasing-Unpleasing
UNIVARIATE ANALYSIS: AD’S IMPACT LEVEL TOWARDS
                PURCHASE DECISION
                                                                                                     Person's Buying Decision
Person's
Buying                       Frequency            Percent                                     80




Decision
                                                                                              60



      yes                             72                  72.0




                                                                                    Percent
                                                                                              40


      no                              28                  28.0
      Total                           100              100.0
                                                                                              20




                                                                                               0
                                                                                                   yes                                  no
                                                                                                         Person's Buying Decision




                     40.0%


                                                                                                                                    Statistics

                                                                                                               Ad's Impact Level
                     30.0%




                                                                                                               N       Valid                        100
           Percent




                     20.0%


                                                                                                                       Missing                        0
                     10.0%                                                                                     Mean                              3.5700
                                                                                                               Mode                                3.00
                      0.0%
                                 0%         25%              50%       75%   100%
                                                   Ad's Impact Level
Hypotheses
 HA1: Strong concept or theme in the ad
 increases the impact of advertisement on
 consumer
 HA2: Interesting visual communication
 increases the impact of commercial on
 consumer
 HA3: Interesting verbal communication
 increases the impact of commercial on
 consumer
 HA4: The more the ad is culturally related with
 the viewer more would be its impact on him
 HA5: The personal lifestyle associations
 present in the ad increases ad’s impact on the
 viewer
 HA6: Attractive music/song/jingle increases
 viewer involvement in the ad
HA7: The increased involvement in
music increases impact level of
advertisement
HA8: If the commercial has a new
idea its impact on the viewer would
be more
HA9: The impact level of ad and
viewer’s previous knowledge about
the brand are related
Bivariate Analysis & Conclusion
 The inferential statistical analysis confirms the importance of
 message content promoted as it has the highest correlation
 value of .525 with our dependent variable indicating strong
 positive relationship with it.
 .454 is the value of Pearson’s correlation between variables
 music’s contribution and ad’s impact level. Thus good music
 also contributes in the involvement of individual in the ad-
 Pearson’s correlation value of .208 with .05 significance
 makes him buy. The result demonstrates the importance of
 music.
 When you watch the ad some non-verbal communication by
 actors also comes across. This non-verbal communication or
 gestures-the body and face language also make our mind
 towards the actual purchase as the correlation value of .282
 with ad’s impact at .01 significance imply.
 .273 is the correlation value of person’s lifestyle association
 with ad’s impact with significance level of .01 establishing a
 relationship revealing we like to see more of ourselves and
 our life depicted in the commercial scenes which make us
 buy the product also.
The rightful message execution is also important. The value
is .209 and level of significance .05.
The relationship tapped with chi-square: the advertisement
theme/concept and did viewer actually buy the product after
seeing the ad-the value is 15.157 with 1 degree of freedom
purporting the relationship between phenomena.
The viewer’s previous knowledge about the brand also
increases the impact of ad on him as manifested in the value
6.614 of chi-square.
The previous good feelings about the brand also affect ad’s
impact level. The chi-square value is 5.618.
The variables with no to very little relationship (not
significant) are the novelty in the ad which do not increase
the impact level on the consumer. New idea is good for
getting the attention of the viewer but it alone would not
compel a person towards buying the product.
Same is the case with area culture
depicted in the ad. Again it has no
relationship with person’s purchase
decision for the product specified in the ad.
We do not found any linkage with the
intensity of color utilized and fast motion of
the scenes and elements with the impact
level as well as these things are secondary
and the whole package should be
considered for promotion.
The person’s inquisitiveness for the brand
also has no effect on the impact level of ad.
Question / Answers

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Factors influencing impact of ads on consumers in Pakistan

  • 1. FACTORS RESPONSIBLE FOR INCREASING THE IMPACT LEVEL OF ADVERTISEMENT ON CONSUMERS - A PAKISTANI MARKET STUDY -Danish Ahmed - Tahir Mumtaz Awan - Faheem Jahangir - Mahnoor Tariq -Sana Qadeer
  • 2. INTRODUCTION IN OUR DAILY LIVES WE ARE BOMBARDED WITH A PLETHORA OF COMMERCIALS. SOME OF THE ADS REMAIN IN OUR MIND AND WHEN WE ARE IN PEACEFUL MOOD WE SING OR HUM THE JINGLES OR JUST THINK ABOUT THE BEAUTIFUL SCENERY PRESENTED IN AN AD. INDEED SOME OF THE ADS HAVE MORE IMPACT THAN THE REST: THEY COMPEL US TO BUY THE PRODUCT THEY ARE TOUTING WHILE OTHERS JUST PASS ON LEAVING US INDIFFERENT TO WHAT THEY OFFER. WHICH FACTORS INCREASE THE IMPACT LEVEL OF ADVERTISEMENT ON THE CONSUMERS.
  • 3. RESEARCH’S THEORETICAL FRAMEWORK Strong Concept/ Theme Interesting Verbal and Visual Communication Consumer Associations Attractive Music/Song/ Impact of Advertisement Involvement on Consumer Jingle Novelty Perceived Success- fullness of Brand Prior Knowledge of Brand
  • 4. Questions Q.1 Which one is your Q.2 Why you have selected Q.3 Q.4 Age of (n=53) favorite ad shown on this ad to be your most Hav responde TV? favorite? e nt in -If more than 1 (A cause de) you years interviewee has actu (Average selected the ad, their ally ; if more numbers shown in bou than one) brackets i.e. U-fone ght (10) the pro duc t? Responses • Meezan Bank (3) • Jingle No 19 • Walls Feast (2) • Song/background Yes 19 color combination/ model 6. Morning Dew • Thrill/Adventure Yes 23 7. BMW • Model No 24 8. Coke-Brrr Ad (12) • Concept/Dance Yes 25 Moves/Chill/Differe nt/New Idea 11. Dalda Cooking Oil • Touchy Yes 24 12. Telenor (3) • Music/Model/Dance Yes 26 13. Tapal Tea • Family Life Yes 24 14. Mobilink • Message Yes 23 15. Pepsi (3) • Song/Theme/Action Yes 23 16. Kurkure-Masala s Yes 26 Rice Puffs • Model/Product 17. Lifebuoy Soap (2) Yes 39 14. Concept/Product Usefulness
  • 5. Responses 2. U-fone (10) 2. Concept/Product 6 No; 4 30 Information/New yes Idea/Gestures/Natu ral way/Funny/Camera Techniques/Song/M odel 9. Pel Air Conditioner 3. Innocence No 31 10. Sunsilk Shampoo 4. Relates with No 32 viewer’s Life/Song 12. Piano Pen 5. Innocence Yes 26 13. Minute Maid 6. Blue background Yes 27 color/Song/Gesture 15. Dentonic s Yes 69 7. Product Usefulness/ Short Duration 18. British Airways 8. Theme Yes 53 19. Airtel (Rio Biscuits 9. Concept Yes 22 20. TataSky 2) 10. Funny Yes 26 21. Johnson’s Baby 11. Theme/Funny Yes 31 Shampoo 22. Orient 13. Drama No 35 23. Olper’s Milk 14. Family Life Yes 38
  • 6. Literature Review [1] Bettman, James R. and Park, C Whan. “Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis,” Journal of Consumer Research, Dec. 1980 [2] Dyer, Gillian. (1982) “Advertising as Communication,” Routledge [3] Edell, Julie A. and Burke, M Chapman. “The Power of Feelings in Understanding Advertising Effects,” The Journal of Consumer Research, Dec. 1987 [4] Hansen, Flemming. and Christensen, Sverre Riis. (2007) “Emotions, Advertising and Consumer Choice,” CBS Press [5] Johnson Eric J. and J, Russo Edward. “Product Familiarity and Learning New Information,” Journal of Consumer Research, Jun. 1984 [6] Mitchell, Andrew A. and Olson, Jerry C. “Are Product Attribute Beliefs the Only Mediator of Advertising Effects on Brand Attitude?” Advertising & Society Review, August 1981 [7] Park, C Whan. and Young, S Mark. “Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation,” Journal of Marketing Research, 1986 [8] Simonson, Itamar. “Choice Based on Reasons: The Case of Attraction and Compromise Effects,” The Journal of Consumer Research, Vol. 16, No. 2, Sep. 1989
  • 7. Pie Chart-percentages out of hundred: Person’s Most Favorite Commercial (Oct-Dec 2008) Person's Most Favourite Commercial U-Fone Garnier Telenor LG Appl Coka Cola Pel Appliances 1 1 1 1 1 Mobilink 1 1 Benson & 1 1 Pepsi 1 Hedges 1 1 Airtel 1 7-Up 1 Lipton 1 Callmate 1 1 Close-Up Zong 1 1 Warid Kala Kola 1 35 1 TataSky Lux Soap 1 Olpers 1 Safeguard 1 Piano Sprite 1 1 HSBC Ariel 2 Ding Dong Sony Bubble Ericson 2 Nokia 2 National Foods 4 Minute Maid 4 11 Caltex 4 Tapal Chai 4 6 Vodafone Guy Soap Orient Products Axe Cologn
  • 8. Percentages out of hundred: Person’s Most Favorite Commercial (Oct-Dec 2008) 40.0% 30.0% Percent 20.0% 35.0% 10.0% 11.0% 6.0% 4.0% 4.0% 2.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 0.0% U- Tel Co M Pe Air Lip Cl W Tat Ol Pi H Di No Na Mi Ca Ta Vo Gu Ori Ax G LG Pel Be 7- Ca Zo Kal Lu Saf Sp Ari So Fo en ka obi psi tel ton os ari aS pe an S ng kia tio nut lte pal daf y ent e ar Ap Ap ns U ll ng a x eg rite el ny ne or Co lin e- d ky rs o B Do nal e x Ch on So Pr Co ni pl pli on p m Kol So uar Eri la k Up C ng Fo Ma ai e ap od log er an & ate a ap d cs Bu od id uct n ce He on bbl s s s dg e es Person's Most Favorite Commercial
  • 9. Independent Variable Analysis WHEN RESPONDENTS WERE ASKED WAS THE STRONG CONCEPT OR THEME IN THE AD CONTRIBUTED TOWARDS THEIR PURCHASE DECISION THE ANSWERS CAME 79% YES AND 21% NO. THE MEAN OF MUSIC’S CONTRIBUTION IN INVOLVEMENT IS 3.96 ON A 5 POINT SCALE. THE MEAN OF MUSIC’S CONTRIBUTION IN BUYING IS 3.6 INTERPOLATING PEOPLE TEND TO AGREE WITH THIS STATEMENT. FOR THE VARIABLE CONSUMER ASSOCIATION, WE MADE TWO QUESTIONS BOTH ON FIVE POINT LIKERT SCALE. THEIR VALUES NEARING 3.5 IS AGAIN INDICATIVE OF THEIR IMPORTANCE. THE MEAN FOR NOVELTY IS FOUR EXHIBITING NEW IDEA IS MOST CATCHY TO THE VIEWER.
  • 10. Mean Values and %age of Answers more than Four of Elements of Verbal and Visual Communication Elements of Verbal and Mean Values %age of Answers more than Visual (7 Point Scale) Four on a Seven Point Communication Scale Colorful-Dull 5.95 89% Vibrant-Slow/Boring 5.85 89% Gestures of actors 5.91 87% Memorable-Forgetful Message Content 5.57 77% Full of Rightful Words- Not Equitable Word Usage Speech Execution 5.77 90% Pleasing-Unpleasing
  • 11. UNIVARIATE ANALYSIS: AD’S IMPACT LEVEL TOWARDS PURCHASE DECISION Person's Buying Decision Person's Buying Frequency Percent 80 Decision 60 yes 72 72.0 Percent 40 no 28 28.0 Total 100 100.0 20 0 yes no Person's Buying Decision 40.0% Statistics Ad's Impact Level 30.0% N Valid 100 Percent 20.0% Missing 0 10.0% Mean 3.5700 Mode 3.00 0.0% 0% 25% 50% 75% 100% Ad's Impact Level
  • 12. Hypotheses HA1: Strong concept or theme in the ad increases the impact of advertisement on consumer HA2: Interesting visual communication increases the impact of commercial on consumer HA3: Interesting verbal communication increases the impact of commercial on consumer HA4: The more the ad is culturally related with the viewer more would be its impact on him HA5: The personal lifestyle associations present in the ad increases ad’s impact on the viewer HA6: Attractive music/song/jingle increases viewer involvement in the ad
  • 13. HA7: The increased involvement in music increases impact level of advertisement HA8: If the commercial has a new idea its impact on the viewer would be more HA9: The impact level of ad and viewer’s previous knowledge about the brand are related
  • 14. Bivariate Analysis & Conclusion The inferential statistical analysis confirms the importance of message content promoted as it has the highest correlation value of .525 with our dependent variable indicating strong positive relationship with it. .454 is the value of Pearson’s correlation between variables music’s contribution and ad’s impact level. Thus good music also contributes in the involvement of individual in the ad- Pearson’s correlation value of .208 with .05 significance makes him buy. The result demonstrates the importance of music. When you watch the ad some non-verbal communication by actors also comes across. This non-verbal communication or gestures-the body and face language also make our mind towards the actual purchase as the correlation value of .282 with ad’s impact at .01 significance imply. .273 is the correlation value of person’s lifestyle association with ad’s impact with significance level of .01 establishing a relationship revealing we like to see more of ourselves and our life depicted in the commercial scenes which make us buy the product also.
  • 15. The rightful message execution is also important. The value is .209 and level of significance .05. The relationship tapped with chi-square: the advertisement theme/concept and did viewer actually buy the product after seeing the ad-the value is 15.157 with 1 degree of freedom purporting the relationship between phenomena. The viewer’s previous knowledge about the brand also increases the impact of ad on him as manifested in the value 6.614 of chi-square. The previous good feelings about the brand also affect ad’s impact level. The chi-square value is 5.618. The variables with no to very little relationship (not significant) are the novelty in the ad which do not increase the impact level on the consumer. New idea is good for getting the attention of the viewer but it alone would not compel a person towards buying the product.
  • 16. Same is the case with area culture depicted in the ad. Again it has no relationship with person’s purchase decision for the product specified in the ad. We do not found any linkage with the intensity of color utilized and fast motion of the scenes and elements with the impact level as well as these things are secondary and the whole package should be considered for promotion. The person’s inquisitiveness for the brand also has no effect on the impact level of ad.