Student Affairs Connection: Promoting the Library through Co-Curricular Activities


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Presented at the 2010 LAUNC-CH Conference

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Student Affairs Connection: Promoting the Library through Co-Curricular Activities

  1. 1. Student Affairs Connection: Promoting the Library through Co-Curricular ActivitiesLAUNC-CH Conference2010Kathy CroweAssociate Dean for Public ServicesUniversity of North Carolina at Greensboro<br />
  2. 2. UNCG<br />Doctoral/Research-Intensive University<br />Enrollment: 17,540 (16,090.25 FTE)<br />Undergraduate: 14,315 (13,583.25 FTE)<br />Graduate: 3,225 (2,507 FTE)<br />31% live on campus (80% of freshmen)<br />59% of graduate students; 11% of undergraduates part time<br />
  3. 3. University Libraries<br />Jackson Library and Music Library<br />1.2 million book volumes<br />37,000+ e-subscriptions<br />500 databases<br />100 faculty & staff<br />Space-challenged!<br />
  4. 4. Public Services Mission<br />“Public services provides the environment, expertise and systems to advance and support learning, knowledge-seeking and research to the University community and North Carolina citizens.”<br /> <br />
  5. 5. Public Services Goals (selected)<br />Provide up-to-date learning spaces, technology and equipment<br />Develop marketing and publicity programs to ensure that the UNCG community is aware of Libraries’ resources and services<br />Connect with UNCG student, academic and administrative units to integrate the Libraries with the curriculum and student life <br /> <br />
  6. 6. Program facets<br />Liaison program<br />Student Libraries Advisory Council (SLAC)<br />Activity Fairs<br />Special Events<br />
  7. 7. Liaisons to Student Services and Organizations<br />Began in 2006<br />16 offices or organizations<br />Offices include Writing Center, Service Learning, Disability Services, Dean of Students, Athletics, Living/Learning Communities, Student Success Center<br />Student organizations include SGA, GSA, Greek societies, Radio, UNCG Green<br />
  8. 8. Goals for liaisons<br />Serve as vital role in marketing the Libraries to students<br /> Make students more aware of the Libraries’ resources and services<br /> Learn about students’ Library needs and report back.<br /> <br />
  9. 9. Liaison activities<br />Meet with directors or leaders<br />Provide programs<br />Communicate information about services and resources<br />Attend appropriate meetings and social events<br />
  10. 10. Residence Life<br />Participate in Residence Life programs<br />First-year Experience and Living Learning Communities<br />Work with Residence Life staff<br />
  11. 11. Programming<br />Student Athletes<br />Academic Integrity<br />Parent and Family Council<br />Student Government meetings<br />Space for tutoring<br />Sustainability Film Series<br />Equipment & services for disabled students<br />
  12. 12. Student Libraries Advisory Council (SLAC)<br />Established in 2007<br />Includes diverse students – undergrad, graduate, adult students, student employees<br />Work with SGA and GSA to appoint<br />Meet twice a semester with public services librarians<br />Sounding board for changes in policies and procedures<br />
  13. 13. SLAC topics<br />Feedback on brochures<br />Feedback on marketing messages<br />Advice on how to reach students<br />What’s important about the Libraries to students<br />Feedback on new furniture<br />
  14. 14. Activity Fairs<br />Fall Kick-off<br />June orientation & pre-registration<br />Admissions events<br />Graduate student orientation<br />
  15. 15. Special Events<br /> Game Night<br /> With free pizza!<br />
  16. 16. Trick or Treat<br />Marketing the collaboratories<br />
  17. 17. Free Coffee during exams<br />
  18. 18. Stress-Free Zone<br />
  19. 19. Outcomes<br />Participation and collaboration across the Libraries<br />Collaboration with Student Affairs<br />Collaboration with student organizations<br />Reach students out of the classroom <br />Reach diverse groups of students<br />
  20. 20. Results<br />Student feedback and input inspired many changes to make the Libraries more user-centered<br />Food policy<br />24/5 service<br />Laptop checkout<br />Updating facilities<br />Collaboratories<br />Carrels<br />Group and quiet floors<br />
  21. 21. Results<br />Gate counts up 42% over past four years<br />Increase in 24/5 counts 164%<br />Laptop lending increased 79% in one year<br />Satisfaction scores in Sophomore and Senior surveys increased (9% in overall score over 10 years)<br />Group studies heavily reserved<br />Library pronounced “hip!” <br />
  22. 22. Future<br />Student Affairs Division has moved under Provost’s office<br />Enhance collaboration between Student Affairs and Libraries<br />Expand involvement in Living Learning Communities<br />Participate in renewed synergy between Student Affairs and Academic Affairs<br />Expand learning spaces in Library<br />
  23. 23. Thank-you for coming!<br />Questions?<br />Comments?<br />