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CHI 2010 ReBoard Talk

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ReBoard helps you repurpose your whiteboard drawings by making it easier to print, email, save, and share them. You can, for example, take a printout of your whiteboard to your next meeting or look at your whiteboard remotely from home--even after the drawings have been erased.

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Published in: Technology

CHI 2010 ReBoard Talk

  1. 1. Let’s Go From the Whiteb oard supporting transitions in work through whiteboard capture and reuse Stacy Branham Gene Golovchinsky Scott Carter Jacob Biehl
  2. 2. W hi te bo ar ds vat ion AR E pe rv as iv e M oti to ol s fo r W OR K Wh ite boa rd s don ’t su pp or t ca pt ur e an d re us e of “One obv ious limitation hat “When thinking about current w hiteboards is t new e digital technologies we need once material on th can to consider solutions th whiteboa rd is erased it at .” no lo nge r be recovered extend beyond the simple presentation of material to its t be distribution and later use.” “Its content canno d...” save d and retrieve P er ry & O’ Ha ra , 2 00 3 999 Mynat t et al, 1 Mynatt, E.D., Igarashi, T., Edwards, W.K., and LaMarca, A. 1999. Flatland: New Dimensions in Office Whiteboards, Proc. CHI99, ACM, New York, NY, 346 - 353. Perry, M., and O’Hara, K. 2003. Display-Based Activity in the Workplace. In Proc INTERACT’03, IOS Press, 591-598.
  3. 3. Liveboa rd work Re lated o studies of Fl a tL a n d n Pers onal office whit eboard reuse MBIE BOARD ZO DUMMbO nch r kbe or Wo gat N avi
  4. 4. ReBoard
  5. 5. ReBoard auto and manual bo a r d ca p t u r e use date, location, collabora tion, etc, for Board Image re-acces s print, email, save, and share board Images for reuse
  6. 6. R esearch Q’s Is w hi te bo a rd re us e re le va n t in a pe rs on a l of fi ce ? Ho w mi g ht RE BO AR D im pa ct wo rk pr ac tic e? partic ipant K’s board
  7. 7. St udy 7 week qualita tive field study, 10 participants s Personal Office whiteboard 2 parts: pre- and par ticip ant Post- ReBoard L’s boar d Chu mby au dio dia ry , Se rv er lo gs , Bo ar d ch an ge s, 3 in sit u int er vie ws
  8. 8. Findings R eBoard enables new workflows new workflow categories events people 8 4 Shared RB image with colleague 7 5 Referred to erased content via RB image 4 3 Viewed own board remotely 4 3 Looked at image shared via RB 3 3 Printed RB image for discussion iteboard 2 2 Printed RB image, brought to meeting, copied to wh ptured 2 2 Lo oked at or printed RB image to make sure it was ca 4 3 Used RB to share jokes ng 3 1 Emailed /shared RB image with colleagues to prep for meeti ard on PC 2 1 Referred to RB image of current, co-present whitebo
  9. 9. Cont’D Sh ar in g a Re Bo ar d Findings Im ag e Wi th co ll ea gu es “I have been moving “I can use my things around much whiteboard m more and... erasing ore because I don much more often on 't need to be afraid th my whiteboard.” at I'm erasing somet hing that is useful.” r e n up [fo ig n has be 't want to the des nd I didn “I think nths], a th at we're er 2 Imoll ls ss something te ov aid wi hi oi e ui “ I'm efr se iso T tend wotdidn't q hat's ara t. ne s I gussing thattil I t e tdiisc em un it's a project ase that." hn th to ase th e, od ercompletre,afn r on't want to e r d fooisu , so Iat I r ng know ng sure th o r sure, fo d it." e d on't ne nt D Pa rticipa
  10. 10. Cont’D Findings Re fe rr in g to Er as ed Co nt en t VI A Re Bo ar d Im ag e “We used ReBoard sort of as a paging mechanism.” Participant F Participant M‘s Board
  11. 11. Cont’D RE fe rr in g to Re bo ar d Findings im ag e of cu rr en t, co - pr es en t wh ite bo ar d on PC “I used [ReBoard] to make an expense report... I have to put some receipts [into Excel], so it’s easy to confuse--this is the hotel, this is the flight--so I made a list [on the board] before writing it to Excel, to make sure nothing was missing.” “I took a snapshot and looked at it and edited the r to Excel sheet here--it’s easie time look at bot h at the same [on the com puter screen].” Pa rt ic ip a n t J Pa rt ic ip a n t J‘ s Bo a rd
  12. 12. Cont’D Findings Successes of ReBoard Diversity of use “Please don’t US ED fo r 39 se lf - take it away!” id en ti fi ed ta sk s participa nts D and M use d 3 tim es in wee k fol low ing stu dy still in use by 5 participants
  13. 13. REvis iting W hi te bo ar ds at ion AR E pe rv as iv e Mo tiv to ol s fo r W OR K Wh ite boa rd s don ’t su pp or t ca pt ur e an d re us e g o a l is p r o d u c t iv it y , data storage preferenc e for new technolog y
  14. 14. Wh ite boa rd Reu se is Findings no t for eve ryo ne W hi te bo ar d Re us e is no t al w ay s ab ou t W OR K W hi te bo ar d re us e ca n ch an g e th e ap pr oa ch at th e bo ar d g o a l is p r o d u c t iv it y , W hi te bo ar d re us e re qu ir es data storage Br ow si ng , Se ar ch in g preferenc e for new technolog y W hi te bo ar d re us e re qu ir es g oa l- dir ec te d be ha vi or
  15. 15. Cont’D Findings W hi te bo ar d Re us e is no t fo r ev er yo ne Participan t K “[The board] is big enough to hold all of “Content doesn't tend to the things I need to do until I need to change real often, so it's erase again. I'm not paging out, I don't ha hard for me to erase ve to page memory; it's big enough that I something that hasn't been don't have to keep swapping active tasks.” there for a while.” Pa rt ic ip a n t H "Almost everything on [the board] I .” don't need anymore go “[Board drawings are] generally not something that I in back and work on apart from the experience I gained thinking about it... I tend not to work things out and then have that be the main thing I'm working on." Par ticip ant I
  16. 16. Cont’D W hi te bo ar d re us e ca n Findings ch an g e th e ap pr oa ch at th e bo ar d “The erasability of the whiteboard ink... helps to frame the psychology of “I’m putting together more the design activity. Sketches are coherent thoughts; now I am deliberately and glamorously informal.” actually using it to write meaningful content that stands on its own, Ju et al., 2006 perhaps because it’s archived.” “writing neater,” including “more det Part icipa nt E ail s” “Earlier I wouldn't be putting [the details] in there kn owing that I would be adding th ose details digitally” when re- creating the diagram in comput er application. Pa rt ic ip a n t E‘ s Bo a rd Ju, W., Neeley, WL, Winograd, T, Leifer, L, "Thinking with Erasable Ink: Ad-hoc Whiteboard Use in Collaborative Design." (2006) CDR Technical Report20060928
  17. 17. Cont’D Findings W hi te bo ar d re us e re qu ir es Br ow si ng , Se ar ch in g oard articipa nt M’s b Participant H P “I can feel [the whiteboard] staring at m e. I'm not thinking about it, but I can feel it behind me. It's there... if I need to come back to it, it's go ing to be there, whereas if I erased it and stored it in front of my face [i.e. on the computer] bu t in a directory or behind a search wall or wha tever, it's almost like I wouldn't feel it the same way .” “It would be easier to find it “I have all kinds of [on the board] than it would problems staying out of be to dig the email out.” my browser as it is, and .” I'm trying not to go there Participant I Pa rt ici pa nt K
  18. 18. Cont’D VA lu e do es no t Findings al w ay s co me fr om g oa l- di re ct ed be ha vi or “I'm not terribly organized to begin with, so neither is my whiteboard. That’s OK because sometimes it also reveals that two UIs I'm working on are about the same; yeah, and maybe I should do something different.” Participan t L Participant L‘s Board Perry, M., and O’Hara, K. 2003. Display-Based Activity in the Workplace. In Proc INTERACT’03, IOS Press, 591-598.
  19. 19. Cont’D Findings W hi te bo ar d Re us e is no t al w ay s ab ou t W OR K WORK ard particip ant F’s bo participant L’s board Perry, M., and O’Hara, K. 2003. Display-Based Activity in the Workplace. In Proc INTERACT’03, IOS Press, 591-598.
  20. 20. Cont’D Findings W hi te bo ar d Re us e is no t al w ay s ab ou t W OR K “Well, that one is just cute, and my ort daughter made it “Sinc e they tended to s 's so it's just sweet.” of capture people ." imagin ations, I kept them “Now it's in ReBoard, so maybe I can erase it finally.” "They're conversation starters." Participan t L Participan t D Perry, M., and O’Hara, K. 2003. Display-Based Activity in the Workplace. In Proc INTERACT’03, IOS Press, 591-598.
  21. 21. Conclu sions P a r t ic ip a n t J ’s b oard whiteboard use is idiosyncratic Re Bo ar d cr ea te s ne w w or kf lo w s W hi te bo ar d Re us e is no t al w ay s ap pr op ri at e Participan t I’s boar d
  22. 22. Q’s Questions TH ankS TO: Gene Golovchinsky Elizabeth Churchill Deborah Tatar Scott Carter Steve Harrison LAurian Vega Jacob Biehl Scott McCrickard Jason LEe

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