Welcome to the Catalyze Monthly Webcast www.mycatalyze.org   [email_address]
You, Me and Pictures: A Snapshot of Making Thinking Visible by Linda Yaven All Photos by Author Linda Yaven ©2008 All Righ...
An Excursion  Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
LindaYaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com `
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
a mind-set a method  Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com Making Thinking Visible : & hands-on/minds-...
Making Thinking Visible:  1. Visualization 2. Products and Services 3. Sustaining People Linda Yaven ©2008 All Rights Rese...
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com An Innovation Ecosystem  Design Thinking A Communication Ecosyst...
“ a tangle of spaghetti” Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
chan ge the gap  between: knowing something   transforming  behavior Experience  Design   Linda Yaven ©2008 All Rights Res...
Knowledge Acts & Behaviors Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com Teaching Interpretation Linda Yaven ©2008 All Rights Reserved  w...
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com Teaching Interpretation Linda Yaven ©2008 All Rights Reserved  w...
quiet the tyranny of the spoken word a shared visual medium  what other kinds of conversations become possible?  Linda Yav...
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Creativity = Pictures + Words Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
The 100 Languages of Adulthood Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
design thinking design thinker the reflective practitioner Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
The Requirements Document  Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
“ I try to avoid them.”  Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com “ Here’s the binder” learning Tell me 5...
1. Nobody likes writing them. 2. Nobody likes reading them. 3. Even when you do read them – each reader  takes away a diff...
6. So technically specific it prescribes solutions -  rather than service/experienced based;  no room for someone to innov...
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
“ We’re a bit too quick to come up with explanations for things we don’t really have an explanation for”.  Blink , Malcolm...
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
The  Responsive  Document Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
“ what can you point to that makes you say that?” Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
The  Responsive  Document Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
<ul><ul><li>visual conversations </li></ul></ul>tossing & testing of ideas  Linda Yaven ©2008 All Rights Reserved  www.lin...
The Responsive Document  An Improved Discovery Session 2. Testing products & services before budget is  allocated to devel...
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Making Thinking Visible furthers thinking by making it visible  Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com ...
“ so that’s what you mean!” “ oh - you solved it this way!” “ huh! never thought of that!” “ mmm, let’s try it!” Linda Yav...
Requirements  Document  Responsive   Document + Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
ext Coordination Collaboration  Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
collaboration  coordination information economy creative economy prescription improvisation transmission learning inventiv...
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
transparency  LindaYaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com equivalency
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Protaganista   Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Protaganista   Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
revisiting Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com
Linda Yaven ©2008 All Rights Reserved  www.lindayaven.com 6 Design Thinking Values 1. learning by doing 2. multiple modes ...
<ul><li>While one picture is worth 1,000 words, one picture can also evoke 1,000 thoughts and conversations.  </li></ul>el...
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Catalyze Webcast - You Me And Pictures With Linda Yaven - 011008

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These are the slides that Linda used in her Catalyze webcast on January 10, 2008. Linda is a design thinking catalyst and provided an overview of how design thinking and other emergent methods of documentation will lead to more effective communication. The webcast is available from the Catalyze Community at http://www.mycatalyze.org.

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  • Catalyze Webcast - You Me And Pictures With Linda Yaven - 011008

    1. 1. Welcome to the Catalyze Monthly Webcast www.mycatalyze.org [email_address]
    2. 2. You, Me and Pictures: A Snapshot of Making Thinking Visible by Linda Yaven All Photos by Author Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    3. 3. An Excursion Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    4. 4. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    5. 5. LindaYaven ©2008 All Rights Reserved www.lindayaven.com
    6. 6. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    7. 7. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    8. 8. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    9. 9. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    10. 10. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    11. 11. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com `
    12. 12. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    13. 13. a mind-set a method Linda Yaven ©2008 All Rights Reserved www.lindayaven.com Making Thinking Visible : & hands-on/minds-on learning Learning by Doing
    14. 14. Making Thinking Visible: 1. Visualization 2. Products and Services 3. Sustaining People Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    15. 15. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com An Innovation Ecosystem Design Thinking A Communication Ecosystem
    16. 16. “ a tangle of spaghetti” Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    17. 17. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    18. 18. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    19. 19. chan ge the gap between: knowing something transforming behavior Experience Design Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    20. 20. Knowledge Acts & Behaviors Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    21. 21. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    22. 22. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com Teaching Interpretation Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    23. 23. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com Teaching Interpretation Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    24. 24. quiet the tyranny of the spoken word a shared visual medium what other kinds of conversations become possible? Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    25. 25. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    26. 26. Creativity = Pictures + Words Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    27. 27. The 100 Languages of Adulthood Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    28. 28. design thinking design thinker the reflective practitioner Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    29. 29. The Requirements Document Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    30. 30. “ I try to avoid them.” Linda Yaven ©2008 All Rights Reserved www.lindayaven.com “ Here’s the binder” learning Tell me 5 Ways Requirements Documents are currently not working?
    31. 31. 1. Nobody likes writing them. 2. Nobody likes reading them. 3. Even when you do read them – each reader takes away a different “understanding” of what the document means. 4. Does not encourage “real” thinking and understanding regarding whether or not the software will actually do what needs to be done. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    32. 32. 6. So technically specific it prescribes solutions - rather than service/experienced based; no room for someone to innovate. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com 5. Doesn’t foster collaboration, feedback, etc.
    33. 33. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    34. 34. “ We’re a bit too quick to come up with explanations for things we don’t really have an explanation for”. Blink , Malcolm Gladwell “ ...managers believe they must always know what is going on. It is unacceptable…to not know what is causing a problem”. Peter Senge Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    35. 35. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    36. 36. The Responsive Document Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    37. 37. “ what can you point to that makes you say that?” Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    38. 38. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    39. 39. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    40. 40. The Responsive Document Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    41. 41. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    42. 42. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    43. 43. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    44. 44. <ul><ul><li>visual conversations </li></ul></ul>tossing & testing of ideas Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    45. 45. The Responsive Document An Improved Discovery Session 2. Testing products & services before budget is allocated to development 1. Front end: new product & service ideation 3. Form cohesive teams swiftly; re-energize existent 4. Showcase successful case studies for clients & customers 5. Design compelling presentations 6. Facilitate facilitation: conjure alignment Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    46. 46. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    47. 47. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    48. 48. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    49. 49. Making Thinking Visible furthers thinking by making it visible Linda Yaven ©2008 All Rights Reserved www.lindayaven.com a shared visual medium = a common language
    50. 50. “ so that’s what you mean!” “ oh - you solved it this way!” “ huh! never thought of that!” “ mmm, let’s try it!” Linda Yaven ©2008 All Rights Reserved www.lindayaven.com collaborative intelligence
    51. 51. Requirements Document Responsive Document + Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    52. 52. ext Coordination Collaboration Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    53. 53. collaboration coordination information economy creative economy prescription improvisation transmission learning inventive learning Linda Yaven ©2008 All Rights Reserved www.lindayaven.com standardization personalization Rote Responsive
    54. 54. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    55. 55. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    56. 56. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    57. 57. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    58. 58. transparency LindaYaven ©2008 All Rights Reserved www.lindayaven.com
    59. 59. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    60. 60. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    61. 61. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    62. 62. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    63. 63. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    64. 64. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com equivalency
    65. 65. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    66. 66. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    67. 67. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    68. 68. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    69. 69. Protaganista Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    70. 70. Protaganista Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    71. 71. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    72. 72. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    73. 73. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    74. 74. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    75. 75. revisiting Linda Yaven ©2008 All Rights Reserved www.lindayaven.com
    76. 76. Linda Yaven ©2008 All Rights Reserved www.lindayaven.com 6 Design Thinking Values 1. learning by doing 2. multiple modes of communication 3. testing ideas 4. transparency 6. the protaganista 5. equivalency
    77. 77. <ul><li>While one picture is worth 1,000 words, one picture can also evoke 1,000 thoughts and conversations. </li></ul>elle@lindayaven.com • www.lindayaven.com • 510-594-3602

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