Emotional Intelligence


Published on

  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Emotional Intelligence

  1. 1.
  2. 2. What is Emotional Intelligence? <ul><li>It is the ability to understand and control emotional responses. </li></ul><ul><li>http://www.helpguide.org/mental/eq5_raising_emotional_intelligence.htm </li></ul><ul><li>Jeanne Segal, Ph. D. </li></ul>
  3. 3. The importance of developing emotional intelligence: <ul><li>1. Permits you to read other people. </li></ul><ul><li>2. Repair wounded feelings. </li></ul><ul><li>Engage in nonverbal communication. </li></ul><ul><li>Create feelings of safety and trust in others. </li></ul><ul><li>5. Access creative and intuitive parts of yourself. </li></ul><ul><li>Individuals can become more productive and successful at what they do and helps others. The purpose of Emotional Intelligence is survival, to live long and well. </li></ul>
  4. 4. DEVELOPING YOUR EMOTIONAL INTELLIGENCE <ul><li>Emotional intelligence consists of five key skills or tools, each building on the last: </li></ul><ul><li>Skill 1: The ability to quickly reduce stress. </li></ul><ul><li>Skill 2: The ability to recognize and manage your emotions. </li></ul><ul><li>Skill 3: The ability to connect with others using nonverbal communication. </li></ul><ul><li>Skill 4: The ability to use humor and play to deal with challenges. </li></ul><ul><li>Skill 5: The ability to resolve conflicts positively and with confidence. </li></ul>
  5. 5. Skill 1: The ability to quickly reduce stress <ul><li>It is the ability to quickly calm yourself down when you’re feeling overwhelmed. It helps you stay balanced, focused, and in control – no matter what challenges you face. </li></ul><ul><li>Develop your stress busting skills by working through the following three steps: </li></ul><ul><li>1. Realize when you’re stressed. </li></ul><ul><li>2. Identify your stress response – Everyone reacts differently to stress. Three distinct ways to show it: </li></ul><ul><li>2.1. anger or agitated. </li></ul><ul><li>2.2. shutdown, depressed or spaced-out. </li></ul><ul><li>2.3. frozen or traumatized. </li></ul><ul><li>3. Discover the stress busting techniques that work for you. </li></ul><ul><li>Elastic is essential for your resiliency to stress. It brings a stretched nervous system back into alignment by knowing how to quickly calm and focus yourself. It helps you reduce stress and avoid emotional overload. </li></ul>
  6. 6. Skill 2: The ability to recognize and manage your emotions <ul><li>Emotional awareness is the key to understanding yourself and others. </li></ul><ul><li>Without emotional awareness, we are unable to fully understand our own motivations and needs, or to communicate effectively with others. </li></ul><ul><li>Emotion points us in the direction of what we really need, and is our primary source of motivation. </li></ul><ul><li>The Glue helps you stay emotionally connected to yourself and others. </li></ul>
  7. 7. Skill 3: The ability to connect with others using nonverbal communication <ul><li>Being a good communicator requires more than just verbal skills. </li></ul><ul><li>W hat we say is less important than how we say it or the other nonverbal signals we send out. </li></ul><ul><li>Be aware of and in control of our nonverbal cues and able to accurately read and respond to the nonverbal cues that other people send us. </li></ul><ul><li>• eye contact • facial expression • touch • intensity </li></ul><ul><li>• tone of voice • posture and gesture • timing and pace </li></ul><ul><li>Nonverbal communication is the lifelong pulley that consciously or unconsciously sends either positive or negative signals to others. </li></ul><ul><li>The Pulley helps you attract and hold the attention of others. </li></ul>
  8. 8. Skill 4: The ability to use humor and play to deal with challenges <ul><li>Humor, laughter, and play are natural antidotes to life’s difficulties. They lighten our burdens and help us keep things in perspective. </li></ul><ul><li>A good hearty laugh reduces stress, elevates mood, and brings our nervous system back into balance. </li></ul><ul><li>The Ladder helps you rise above life’s difficulties. </li></ul>
  9. 9. Skill 5: The ability to resolve conflicts positively and with confidence <ul><li>Conflict and disagreements are inevitable in relationships. Resolving conflict in healthy, constructive ways can strengthen trust between people. </li></ul><ul><li>When conflict isn’t perceived as threatening or punishing, it fosters freedom, creativity, and safety in relationships. </li></ul><ul><li>Tips for resolving conflict in a trust-building way: </li></ul><ul><li>• Stay focused in the present . </li></ul><ul><li>• Choose your arguments. </li></ul><ul><li>• Forgive . </li></ul><ul><li>• End conflicts that can't be resolved. </li></ul><ul><li>The Velvet Hammer helps you handle conflict in a positive way. </li></ul>
  10. 10. <ul><li>If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far. </li></ul><ul><li>Daniel Goleman </li></ul>