Management And Planning

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Management And Planning

  1. 1. Management and Planning in Today’s Organization 14 Chapter © 2004 by Nelson, a division of Thomson Canada Limited.
  2. 2. Learning Goals <ul><li>What is the role of management? </li></ul><ul><li>What roles do managers take on in different organizational settings? </li></ul><ul><li>What set of managerial skills is necessary for managerial success? </li></ul><ul><li>What are the four types of planning? </li></ul><ul><li>What is a mission statement? </li></ul>
  3. 3. Learning Goals (cont’d) <ul><li>What are contingency plans and why are they important? </li></ul><ul><li>What trends will affect management in the future? </li></ul>
  4. 4. Learning Goal 1 <ul><li>What is the role of management? </li></ul>
  5. 5. Management: <ul><li>the process of guiding the development, maintenance, and allocation of resources to attain organizational goals </li></ul>
  6. 6. Activities of Management <ul><li>Planning </li></ul><ul><li>Organizing </li></ul><ul><li>Leading </li></ul><ul><li>Controlling </li></ul>
  7. 7. Learning Goal 2 <ul><li>What roles do managers take on in different organizational settings? </li></ul>
  8. 8. Types of Management Roles <ul><li>Informational </li></ul><ul><ul><li>monitor, disseminator, and spokesperson </li></ul></ul><ul><li>Interpersonal </li></ul><ul><ul><li>figurehead, leader, and liaison </li></ul></ul><ul><li>Decisional </li></ul><ul><ul><li>entrepreneur, disturbance handler, resource allocator, and negotiator </li></ul></ul>
  9. 9. Decision Making Process <ul><li>Define the problem </li></ul><ul><li>Search for solutions </li></ul><ul><li>Analyze the alternatives </li></ul><ul><li>Select one or more alternatives </li></ul><ul><li>Put the plan into action </li></ul><ul><li>Follow up </li></ul>
  10. 10. Learning Goal 3 <ul><li>What set of managerial skills is necessary for managerial success? </li></ul>
  11. 11. Managerial Skills <ul><li>Technical skills </li></ul><ul><ul><li>specialized knowledge and expertise </li></ul></ul><ul><li>Human relations skills </li></ul><ul><ul><li>interpersonal and communication skills </li></ul></ul><ul><li>Conceptual skills </li></ul><ul><ul><li>understanding the big picture </li></ul></ul><ul><li>Global management skills </li></ul><ul><ul><li>ability to operate in diverse environments </li></ul></ul>
  12. 12. Managerial Skills
  13. 13. Learning Goal 4 <ul><li>What are the four types of planning? </li></ul>
  14. 14. Four Types of Planning Alternative actions for unusual or crisis situations <ul><li>Contingency </li></ul><ul><li>Planning </li></ul>Creating very specific policies and procedures <ul><li>Operational </li></ul><ul><li>Planning </li></ul>To implement a strategic plan; shorter term and more specific <ul><li>Tactical </li></ul><ul><li>Planning </li></ul>Long range, broad goals <ul><li>Strategic </li></ul><ul><li>Planning </li></ul>
  15. 15. Learning Goal 5 <ul><li>What is a mission statement? </li></ul>
  16. 16. Mission Statement: <ul><li>the formalization statement of an organization’s purpose and reason for existing </li></ul>
  17. 17. The Strategic Planning Process
  18. 18. Learning Goal 6 <ul><li>What are contingency plans and why are they important? </li></ul>
  19. 19. Contingency Plans: <ul><li>plans that identify alternative courses of action for very unusual or crisis situations </li></ul>
  20. 20. Importance of Contingency Plans <ul><li>Contingency plans are needed to cope with unforeseen circumstances such as: </li></ul><ul><ul><ul><li>Natural disasters </li></ul></ul></ul><ul><ul><ul><li>Acts of terrorism </li></ul></ul></ul><ul><ul><ul><li>Radical new technology </li></ul></ul></ul>
  21. 21. Learning Goal 7 <ul><li>What trends will affect management in the future? </li></ul>
  22. 22. Trends in Management <ul><li>Increased employee empowerment </li></ul><ul><li>Proliferation of information technology </li></ul><ul><li>Increase in global management </li></ul>

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