Eec 0verview 2009a[1]


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  • This is one way of how we can get larger accounts. Focus on a specific set of clients with growth potential and work toward speaking with executives at these site. Attempt to position what we do as a strategic initiative by understanding the goals of these prospects.
  • Eec 0verview 2009a[1]

    1. 1. Electronic Environments Corporation Business Overview
    2. 2. Electronic Environments Corporation Critical Facility Solutions Company Exclusive Focus Data Center and Telecommunications Integrated Solutions Design • Construction • Service • Energy Management Mission Critical 24x7 Electrical & Mechanical Expertise Nationwide Services
    3. 3. Nationwide Services EEC Regional Offices EEC Service Partnerships Boston New Haven Philadelphia New York MA NH VT Maine CT RI Virginia W. Vir. Penn. Washington Oregon Calif. Nevada Idaho Tenn. Miss. Ala. Florida Georgia S. Carolina N. Carolina Montana Wyoming North Dakota South Dakota Nebraska Arkansas Missouri Iowa Minnesota Wisconsin Illinois Ind. Ohio Michigan Kentucky Utah Arizona New Mexico Colorado Lou. Kansas Oklahoma Texas Atlanta Anaheim New York City Washington, DC Arkansas San Francisco Tampa Raleigh
    4. 4. Customer Success Communications <ul><ul><li>AT&T </li></ul></ul><ul><ul><li>Comcast </li></ul></ul><ul><ul><li>Cox Communications </li></ul></ul><ul><ul><li>T-Mobile </li></ul></ul><ul><ul><li>Verizon </li></ul></ul>Education <ul><ul><li>Harvard University </li></ul></ul><ul><ul><li>Houghton Mifflin </li></ul></ul><ul><ul><li>Regis College </li></ul></ul><ul><ul><li>University of MA </li></ul></ul><ul><ul><li>Wellesley College </li></ul></ul>Hardware <ul><ul><li>Computer Sciences </li></ul></ul><ul><ul><li>Netezza Corporation </li></ul></ul><ul><ul><li>Veeder-Root </li></ul></ul><ul><ul><li>Shaw Satellite Services, Inc. </li></ul></ul><ul><ul><li>Stratus Technologies </li></ul></ul>Healthcare <ul><ul><li>Mercy Hospital </li></ul></ul><ul><ul><li>Genesis Healthcare </li></ul></ul><ul><ul><li>Bristol-Myers Squibb </li></ul></ul><ul><ul><li>TEVA Pharmaceutical </li></ul></ul><ul><ul><li>Harvard Vanguard </li></ul></ul>Retail <ul><ul><li>Converse, Inc. </li></ul></ul><ul><ul><li>Gillette Company </li></ul></ul><ul><ul><li>Reebok </li></ul></ul><ul><ul><li>Target </li></ul></ul><ul><ul><li>Stop & Shop </li></ul></ul>Property Mgt. <ul><ul><li>CB Richard Ellis </li></ul></ul><ul><ul><li>Grubb & Ellis </li></ul></ul><ul><ul><li>JJ Cacchio </li></ul></ul><ul><ul><li>Lee Technologies </li></ul></ul><ul><ul><li>Markley Boston LLC </li></ul></ul>Financial Services <ul><ul><li>SourceMedia </li></ul></ul><ul><ul><li>John Hancock Life Ins. Co. </li></ul></ul><ul><ul><li>Hanover Insurance </li></ul></ul><ul><ul><li>SunGard Availability Services </li></ul></ul>Technology <ul><ul><li>Akamai Technologies </li></ul></ul><ul><ul><li>iBasis, Inc. </li></ul></ul><ul><ul><li>Kronos, Inc. </li></ul></ul><ul><ul><li> </li></ul></ul><ul><ul><li>Analog Devices </li></ul></ul>Over 550 Customers Nationwide
    5. 5. Data Center Facility Expertise Single-Source to Maximize Availability Mission Critical Solutions
    6. 6. Professional Services Group Data Center Services
    7. 7. Site Services Group 24/7 Site Services
    8. 8. Green Data Center Solutions <ul><li>Data Center Energy Audits </li></ul><ul><ul><li>Including CFD analysis </li></ul></ul><ul><li>Room Integrity </li></ul><ul><ul><li>Brush sealed raised floor grommets </li></ul></ul><ul><ul><li>High flow raised access floor tiles </li></ul></ul><ul><ul><li>Rack blocking </li></ul></ul><ul><li>Air Management Cooling Solutions </li></ul><ul><ul><li>Ultrasonic humidification </li></ul></ul><ul><ul><li>HotSpotr – Fan assisted floor tiles </li></ul></ul><ul><ul><li>Room Scale Intelligent Cooling </li></ul></ul><ul><li>Power Management Solutions </li></ul><ul><ul><li>Load balancing </li></ul></ul><ul><ul><li>Power efficiency </li></ul></ul><ul><ul><li>Power monitoring </li></ul></ul><ul><li>Maintenance Tuning </li></ul><ul><ul><li>Programming set points </li></ul></ul><ul><ul><li>Operation review </li></ul></ul><ul><ul><li>Equipment coordination </li></ul></ul>Increase Reliability & Reduce Costs <ul><ul><li>Air management </li></ul></ul><ul><ul><li>Power management </li></ul></ul><ul><ul><li>Monitoring </li></ul></ul><ul><ul><li>Maintenance tuning </li></ul></ul>
    9. 9. Specialized Systems Focus on Customer Needs & Experience Speed / Accuracy Efficient / Responsive Knowledge / Information Cost Reduction Quality Risk Mitigation Field Automation Integrated ERP Network Call Center GPS / AVL – Online Requests On-Demand Reporting Assets and Services Design / Engineering Green Initiatives Training Programs Specialization Safety & HAZMAT Software $5M Pollution Liability
    10. 10. Key Selection Criteria <ul><li>Focus on Long-Term Relationships </li></ul><ul><ul><li>Continuous operation since 1986 </li></ul></ul><ul><ul><li>550 customers nationwide </li></ul></ul><ul><ul><li>98% customer retention rate </li></ul></ul><ul><li>Hybrid Delivery Strategy </li></ul><ul><ul><li>140+ employees: Electrical / Mechanical specialists </li></ul></ul><ul><ul><li>100+ pre-qualified subcontractors </li></ul></ul><ul><ul><li>Program management and contracts group </li></ul></ul><ul><li>Industry Training & Expert Knowledge </li></ul><ul><ul><li>IFMA, AFCOM, 7x24 Exchange, EGSA, NATE, RSES </li></ul></ul>
    11. 11. Key Selection Criteria <ul><li>Award Recipient: ABC Safety & Quality </li></ul><ul><ul><li>10 million umbrella liability </li></ul></ul><ul><ul><li>2 million professional liability </li></ul></ul><ul><ul><li>5 million pollution liability </li></ul></ul><ul><li>Technology Driven KPI’s </li></ul><ul><ul><li>Service performance: On-time PM’s, repeat calls, response time </li></ul></ul><ul><ul><li>Project performance: Zero defect, schedule, budget </li></ul></ul><ul><ul><li>Safety & quality audits: On-line documentation </li></ul></ul><ul><ul><li>Customer reviews: Including statistical reporting </li></ul></ul><ul><li>End-to-End Coverage </li></ul><ul><ul><li>One Source • One Contract • One Responsibility </li></ul></ul><ul><ul><li>Accountability and Simplicity </li></ul></ul>
    12. 12. ERP Software Technology Driven Performance <ul><li>National Dispatch Center </li></ul><ul><ul><li>GPS mapping and automatic vehicle locator </li></ul></ul><ul><ul><ul><li>Faster response and real time call logging </li></ul></ul></ul><ul><li>Electronic Technician Toolkit </li></ul><ul><ul><li>Accurate and clear field reports </li></ul></ul><ul><li>Service Management </li></ul><ul><ul><li>Automated maintenance, repairs and quality </li></ul></ul><ul><li>Customized Billing and Reporting </li></ul><ul><ul><li>Enhances customer experience </li></ul></ul>
    13. 13. ERP Client Portal Infrastructure Manager ™ <ul><li>On-Demand Asset Manager </li></ul><ul><ul><li>Instant access to: </li></ul></ul><ul><ul><ul><li>Data readings </li></ul></ul></ul><ul><ul><ul><li>Field service information </li></ul></ul></ul><ul><ul><ul><li>Equipment information </li></ul></ul></ul><ul><ul><ul><li>Service call history </li></ul></ul></ul><ul><ul><ul><li>Hazardous waste tracking </li></ul></ul></ul><ul><ul><ul><li>Site maintenance costs </li></ul></ul></ul><ul><ul><ul><li>and much more </li></ul></ul></ul><ul><li>On-line Service Requests </li></ul><ul><li>Web-based Reporting </li></ul><ul><li>Simplified Vendor Management </li></ul>
    14. 14. Service Selection Matrix *Limitations and exclusions apply X X X Priority Access to Other EEC Services X Off-Hours Annual Preventative Maintenance X X X PM Performed per Manufacturers’ Recommendations X X X Field Service Recordkeeping X X 4-Hour On-Site Response X X All Parts, Labor and Expenses* X X X Field Reporting/Quality Control X X X 15-Minute Call back X X X 7-Day/24-Hour Emergency Service Availability Coverage Plus 3.0 (7x24x365) Full Coverage 2.0 (5x8) Basic 1.0 (PM’s) Description
    15. 15. Highlights <ul><li>Cross Trained, Platform Independent Techs </li></ul><ul><ul><li>Our Core Asset: Expert personnel, fully stocked trucks </li></ul></ul><ul><li>ERP Technology and Infrastructure Manager </li></ul><ul><ul><li>Drives efficiency and simplifies management </li></ul></ul><ul><li>Integrated Solutions: Power and Cooling </li></ul><ul><ul><li>24x7x365 availability for any data center issue </li></ul></ul><ul><ul><li>Driven by professional engineers </li></ul></ul><ul><ul><li>Green energy saving solutions </li></ul></ul><ul><li>Environmental & Safety Compliance </li></ul><ul><ul><li>Software audit trails backed by premium insurance coverage </li></ul></ul><ul><li>Single Source </li></ul><ul><ul><li>One contract, one number, one source of accountability </li></ul></ul><ul><ul><li>Design • Construction • Service </li></ul></ul>