Talk To The Hand

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A presentation by Scott "Q" Marcus on how to change attitude, habits, and reduce stress by learning the key elements of attitude and how to change it or use it to one's advantage

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  • Comment: “When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.”
  • Comment: “When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.”
  • Comment: “When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.”
  • Comment: “When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.”
  • Comment: “Attitude is the REACTION to actions surrounding you.”
  • Comment: “Attitude is the REACTION to actions surrounding you.”
  • if I always do... door way
    universe will not change its rules
    If guilt & shame were motivational… We’d ALL be happy, healthy, wealthy, and more successful. (baby story)
  • if I always do... door way
    universe will not change its rules
    If guilt & shame were motivational… We’d ALL be happy, healthy, wealthy, and more successful. (baby story)
  • if I always do... door way
    universe will not change its rules
    If guilt & shame were motivational… We’d ALL be happy, healthy, wealthy, and more successful. (baby story)
  • if I always do... door way
    universe will not change its rules
    If guilt & shame were motivational… We’d ALL be happy, healthy, wealthy, and more successful. (baby story)
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators & warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Multi-tasking: out of focus
    Get stressed when we’re out of priorities > affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we’re out of priorities > affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we’re out of priorities > affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we’re out of priorities > affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we’re out of priorities > affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we’re out of priorities > affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we’re out of priorities > affects attitude. My priority story.
  • < Activity Inspiration> < Execution Creation >
    If we don’t believe it, we won’t hear it. (Or see it)
  • < Activity Inspiration> < Execution Creation >
    If we don’t believe it, we won’t hear it. (Or see it)
  • < Activity Inspiration> < Execution Creation >
    If we don’t believe it, we won’t hear it. (Or see it)
  • < Activity Inspiration> < Execution Creation >
    If we don’t believe it, we won’t hear it. (Or see it)
  • < Activity Inspiration> < Execution Creation >
    If we don’t believe it, we won’t hear it. (Or see it)
  • < Activity Inspiration> < Execution Creation >
    If we don’t believe it, we won’t hear it. (Or see it)
  • < Activity Inspiration> < Execution Creation >
    If we don’t believe it, we won’t hear it. (Or see it)
  • < Activity Inspiration> < Execution Creation >
    If we don’t believe it, we won’t hear it. (Or see it)
  • Comment: “most people with a bad attitude will often take steps to correct it...others choose to perpetuate it because they believe they are superior to others.”
    You cannot talk someone out of their attitude
  • Comment: “most people with a bad attitude will often take steps to correct it...others choose to perpetuate it because they believe they are superior to others.”
    You cannot talk someone out of their attitude
  • happiness > improved attitude > behaviors > results > happiness…
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness > improved attitude > behaviors > results > happiness…
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness > improved attitude > behaviors > results > happiness…
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness > improved attitude > behaviors > results > happiness…
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness > improved attitude > behaviors > results > happiness…
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness > improved attitude > behaviors > results > happiness…
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness > improved attitude > behaviors > results > happiness…
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness > improved attitude > behaviors > results > happiness…
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness > improved attitude > behaviors > results > happiness…
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • Your view affects how you feel (top of skyscraper)
    Sad Mad Glad Afraid
    (“a thought that sticks”) Winco story
  • Your view affects how you feel (top of skyscraper)
    Sad Mad Glad Afraid
    (“a thought that sticks”) Winco story
  • Your view affects how you feel (top of skyscraper)
    Sad Mad Glad Afraid
    (“a thought that sticks”) Winco story
  • Your view affects how you feel (top of skyscraper)
    Sad Mad Glad Afraid
    (“a thought that sticks”) Winco story
  • Bad news - small things matter
    Good news - small things matter
  • Bad news - small things matter
    Good news - small things matter
  • Question becomes how do we move forward knowing this is as good as it gets?
  • Question becomes how do we move forward knowing this is as good as it gets?
  • Question becomes how do we move forward knowing this is as good as it gets?
  • Question becomes how do we move forward knowing this is as good as it gets?
  • Gray hair
  • Gray hair
  • Gray hair
  • Gray hair
  • Talk To The Hand

    1. 1. Scott “Q” Marcus THINspirational Speaker & Recovering 1 Perfectionist 707.442.6243 •
    2. 2. Talk to the Hand Making Attitude Work for You Scott “Q” Marcus THINspirational Speaker & Recovering 1 Perfectionist 707.442.6243 •
    3. 3. 2 Attitude Talks Verbal 7% Use of Voice 38% Non Verbal 93% 55% Albert Mehrabian [Nonverbal Communication (Chicago: Aldine-Atherton, 1972)]
    4. 4. 3
    5. 5. Honest Attitude Prayer So far today, God, I've done all right. I haven't gossiped, haven't lost my temper, haven't been greedy, grumpy, nasty, selfish, over-indulgent, or told anyone to mind their own business and stay out of mine. I'm really glad about that!… 3
    6. 6. Honest Attitude Prayer But, in a few minutes, God, I'm going to get out of bed, and from then on I'm probably going to need a lot more help. 3
    7. 7. Attitude “Complex interaction between feelings and beliefs that affect how we react to our environment.”
    8. 8. 5
    9. 9. Frustration 5
    10. 10. If I Always Do What I’ve Always Done… I’ll Always Be Where I’ve Always Been. Frustration 5
    11. 11. Your Attitude Questionnaire Results 6
    12. 12. Your Attitude Questionnaire Results 69% 6
    13. 13. Your Attitude Questionnaire Results Below Average Great 2% 18% Average 29% Pretty Good 51% 69% 6
    14. 14. Co-Worker Attitude Questionnaire Results Pretty Good 25% Below Average 31% Average 44% 25% 7
    15. 15. Attitude Cause Questionnaire Results 8
    16. 16. Attitude Cause Questionnaire Results Others’ Attitude Workload 8
    17. 17. Attitude Cause Questionnaire Results Home Life Bars are not to scale Personal Health Others’ Attitude Workload 8
    18. 18. Attitude Beliefs Questionnaire Results 9
    19. 19. Attitude Beliefs Questionnaire Results Choice 9
    20. 20. Attitude Beliefs Questionnaire Results Learned Choice 9
    21. 21. Attitude Beliefs Questionnaire Results Controllable Bars are not to scale Learned Choice 9
    22. 22. 10
    23. 23. “Action or thought done repeatedly - without analysis - in order to simplify or ease one’s life.” 10 Habits
    24. 24. > > > Competence > > > 1. Unconscious Incompetence “Oblivious” < < < Consciousness < < < 10 Habits
    25. 25. > > > Competence > > > 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
    26. 26. 3. Conscious Competence > > > Competence > > > “Learning” 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
    27. 27. 3. Conscious 4. Unconscious Competence Competence > > > Competence > > > “Learning” “Skilled” 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
    28. 28. STRESS ZONE 3. Conscious 4. Unconscious Competence Competence > > > Competence > > > “Learning” “Skilled” 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
    29. 29. 11
    30. 30. 11 Stress Symptoms
    31. 31. Negative Thinking Lack of Motivation Health Problems Poor Decision Making 11 Stress Symptoms
    32. 32. 11 Stress Symptoms
    33. 33. 12
    34. 34. Movement 12
    35. 35. Movement 12
    36. 36. Movement Logical Emotional Physical Spiritual 12
    37. 37. Movement Logical Emotional Physical Spiritual 12 <<<<Change
    38. 38. Movement Logical Emotional Physical Spiritual 12 <<<<Change
    39. 39. 13
    40. 40. “Badatude People” are more used to it than you are. Attitude Contagion 13
    41. 41. 14
    42. 42. The Cycle ATTITUDE! 14
    43. 43. The Cycle ATTITUDE! Behavior 14
    44. 44. The Cycle Result ATTITUDE! Behavior 14
    45. 45. The Cycle Result ATTITUDE! Behavior 14
    46. 46. The Cycle Result ATTITUDE! Un bre ak abl eL ink Behavior 14
    47. 47. 15
    48. 48. I bet living in a nudist colony takes all the fun out of Halloween. -Age 13 Example 15
    49. 49. 16
    50. 50. The Zebra Rule 16
    51. 51. It is virtually impossible to “drop” a habit. You must replace it with a counterproductive one. The Zebra Rule 16
    52. 52. It is virtually impossible to “drop” a habit. You must replace it with a counterproductive one. The Zebra Rule 16
    53. 53. 17
    54. 54. The Problem: • Fear • Force • Pain 17 Inertia of Change
    55. 55. 17 Inertia of Change
    56. 56. 18
    57. 57. Solutions! ★ Slower is Faster Than Never ★ Success Is MTTN ★ Small Steps Done Repeatedly 18 ★ Don’t Show Your BIG BUT
    58. 58. 19
    59. 59. 19 Stages of Change
    60. 60. Honeymoon 19 Stages of Change
    61. 61. Honeymoon Thrill is Gone 19 Stages of Change
    62. 62. Honeymoon Thrill is Gone Lifestyle 19 Stages of Change
    63. 63. 20
    64. 64. Think “1st” 20
    65. 65. Think “1st” Do 1 Thing Make it Small Focus on Today 20

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