E-consultation in BC

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This presentation was given by ADM Alison Bond at a Public Participation Symposium hosted by the BC Chapter of IAP2.

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E-consultation in BC

  1. 1. IAP2 – BC Chapter BC Conversation on Health Engagement for Large Scale Public Consultation
  2. 2. Overview •  Purpose and objectives of the Conversation on Health •  Tools for large scale consultation •  Reporting out •  Results April 24, 2009 IAP2 – BC Chapter Slide 2
  3. 3. Purpose and Objectives •  Fully engage British Columbians •  Increase awareness of health challenges •  Create a foundation of ideas for improving the public health system April 24, 2009 IAP2 – BC Chapter Slide 3
  4. 4. Tools for large scale public consultation Principles: Approach: •  Openness •  Mix of tools: conversation •  Transparency through a variety of media •  Inclusiveness •  Ensure fairness in terms of •  Curiosity accessibility •  Innovation •  Understand limitations (in terms of statistics) •  Focus •  Seek input (vs. identifying •  Accountability issues) April 24, 2009 IAP2 – BC Chapter Slide 4
  5. 5. Tools (2) Formats Audience: •  Electronic •  Public •  Small group •  Health Professionals •  Large group •  Academics •  Written •  Advocates •  Unions •  Government •  International April 24, 2009 IAP2 – BC Chapter Slide 5
  6. 6. Tools (3) As many tools as possible to reach British Columbians: –  Toll free 1-800 line –  Correspondence, web submissions and e-mail –  Web dialogue for online debate on specific issues –  16 regional public forums –  Patient focus groups in all 16 locations –  4 Aboriginal community engagement meetings –  2 youth engagement sessions –  Community sponsored meetings –  Website provides information and updates April 24, 2009 IAP2 – BC Chapter Slide 6
  7. 7. Tools (4) - Online Dialogue April 24, 2009 IAP2 – BC Chapter Slide 7
  8. 8. Tools (5) - Web Polls April 24, 2009 IAP2 – BC Chapter Slide 8
  9. 9. Tools (6) – Video Q and A
  10. 10. Tools (7) - Public Consultation Sessions April 24, 2009 IAP2 – BC Chapter Slide 10
  11. 11. April 24, 2009 IAP2 – BC Chapter Slide 12
  12. 12. April 24, 2009 IAP2 – BC Chapter Slide 13
  13. 13. April 24, 2009 IAP2 – BC Chapter Slide 14
  14. 14. April 24, 2009 IAP2 – BC Chapter Slide 15
  15. 15. Reporting Out (1) Ongoing reporting: All notes from sessions transcribed and posted without editing to the website Weekly reports summarize what we heard Monthly electronic updates to distribution list April 24, 2009 IAP2 – BC Chapter Slide 16
  16. 16. Reporting Out (1) - During the Process
  17. 17. Reporting Out (2) - Session Reports
  18. 18. Reporting Out (3) – 52 Weekly Reports April 24, 2009 IAP2 – BC Chapter Slide 19
  19. 19. Reporting Out (5) - Final Report
  20. 20. Results (1) - Engagement As of the conclusion of the project: More than 6,600 registered for forums More than 12,000 contributions through web, correspondence, e-mail and phone 76 Electronic written submissions April 24, 2009 IAP2 – BC Chapter Slide 21
  21. 21. Results (2) - Engagement (cont’d) More than 3,600 individuals participants in forums, meetings, focus groups Sixteen public, health professional and patient forums Sixteen health professional focus groups Two youth engagement sessions International Symposium on Health Innovation Four focused workshops Health Authority Board workshop Four Aboriginal community forums: Little Shuswap, Cowichan, Gitxsan and Seabird Island All evaluations excellent April 24, 2009 IAP2 – BC Chapter Slide 22
  22. 22. Results (3) - Increase Awareness More than 220,000 web visits and almost 6 million web hits: Website includes many pages of information about health and health care, and links to other sites Householder to 1.3 million households Advertising campaign at launch included tv, radio and newspaper ads. Further newspaper ad campaign around forums. Distribution of Conversation Starters to all forum participants and posting on web Web dialogue and online polls engaged public in specific questions about health April 24, 2009 IAP2 – BC Chapter Slide 23
  23. 23. Results (4) - Create a Foundation for Ideas 52 Weekly reports summarized input Summary of all input organized into thematic chapters due in the Fall Focused workshops and International Symposium demonstrated value of ideas April 24, 2009 IAP2 – BC Chapter Slide 24
  24. 24. Conclusion •  Transparency is key •  Value of reporting out immediately through the web •  Need to combine online and public sessions April 24, 2009 IAP2 – BC Chapter Slide 25
  25. 25. For More Information To learn more or read the reports, go to: www.bcconversationonhealth.gov.bc.ca April 24, 2009 IAP2 – BC Chapter Slide 26

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