Online Learning @ ERL


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ERL\'s impending use of Core Competencies and Web 2.0 technologies to train library staff on Online Resources.

Presentation to Gulliver Workshop - Wednesday 2nd July - South Yarra Library.

Published in: Technology, Education
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  • Online Learning @ ERL

    1. 1. Online Learning @ ERL <ul><li>Tell me </li></ul><ul><li>Show me </li></ul><ul><li>Let me </li></ul><ul><li>Test me </li></ul>
    2. 2. Why? <ul><li>176 staff across 16 service points </li></ul><ul><li>Open 651.5 hours per week </li></ul><ul><li>Yarra Junction branch to HQ = 45 km </li></ul><ul><li>Petrol is $1.60 per litre…. and rising….. </li></ul><ul><li>Training budget has been reduced </li></ul>
    3. 3. Time is Money
    4. 4. So what do we do? <ul><li>Blended Learning </li></ul><ul><li>Live In-Person – Instructor led classroom training or coaching and mentoring. </li></ul><ul><li>Synchronous Virtual Collaboration – Webcasts and video conferencing. </li></ul><ul><li>Asynchronous Virtual Collaboration – Online discussion boards and Wikis. </li></ul><ul><li>Self-Paced Asynchronous – Online tutorials and Online self assessments. </li></ul><ul><li>Information from WebJunction </li></ul>
    5. 7. Great but….. <ul><li>We now have a Web Links Wiki on our homepage. </li></ul>
    6. 8. We have a Reader’s Corner Reviews blog.
    7. 9. We have Branch Blogs .
    8. 10. But… technophobia still lurks in Library Land.
    9. 11. L2.0 iterations <ul><li>We have had 70 folk sign up for “ERL Learning 2.0” but only 29 have so far finished. </li></ul><ul><li>Due to lack of…. </li></ul><ul><li>Time </li></ul><ul><li>Effort </li></ul><ul><li>Inclination </li></ul><ul><li>Support </li></ul>
    10. 12. Core Competencies to the rescue.
    11. 13. Core Competencies Librarian! But how….? <ul><li>PLCMC’s Core Competencies progamme devised by Lori Reed – trainer extraordinaire. </li></ul><ul><li>4 tiers each building on the one before. </li></ul>Core IV Core III Core II Core I
    12. 14. Core I <ul><li>Core I covers basic competencies, such as using KRONOS to enter timetable details, hardware and software knowledge, basic Internet, internal email, external email, telephone system, MONITOR system and word processing skills. </li></ul><ul><li>Core I competencies are recommended for all staff of ERL. </li></ul>
    13. 15. Core II <ul><li>Core II covers competencies that are used in assisting the public, such as: using Symphony, iBistro, photocopiers/printers, EFTPOS terminals, cash registers, PC bookings and searching skills for subscription databases. </li></ul><ul><li>Core II competencies are suggested for all staff that assist the public. </li></ul>
    14. 16. Core III <ul><li>Core III covers intermediate word processing skills and basic spreadsheet and presentation software skills. </li></ul><ul><li>Core III competencies are suggested for all staff that assist the public. </li></ul>
    15. 17. Core IV <ul><li>Core IV covers more specific competencies, such as; Web 2.0, audiovisual setup, imaging computers, public technology training skills. </li></ul><ul><li>Core IV competencies are suggested for all managers, supervisors, librarians and for other staff as identified by their supervisor. </li></ul>
    16. 18. Searching skills for subscription databases. <ul><li>Searching ERL Webpage – Core II </li></ul><ul><li>1. Can access ERL Web Links Wiki – knows when and how to use ERL Web Links Wiki to assist a library member with an enquiry. </li></ul><ul><li>2. Can access ERL online databases through the ERL Webpage – knows how to login to the databases externally and internally. </li></ul><ul><li>3. Has successfully completed all units on online databases available on “Online Learning @ ERL” blog. </li></ul><ul><li>4. Can access ERL’s “Virtual Reference Library” – knows how and when to use ERL’s VRL to assist a library member with an enquiry. </li></ul>
    17. 19.
    18. 20. Tell me <ul><li>Introduction to the database </li></ul><ul><li>What it is and what you would use it for </li></ul>
    19. 21. Show me <ul><li>Links to online demonstrations of the databases from the database vendors </li></ul><ul><li>Sometimes found on the frontpage… sometimes several layers down </li></ul><ul><li>Mainly webcasts or pdf files of instructions </li></ul><ul><li>Usually 5 to 10 minutes in duration </li></ul>
    20. 22. Let me <ul><li>Link to the ERL Online Resources page – intention is to emphasise that this is where you find them </li></ul><ul><li>Online Resources page is arranged according to subject </li></ul>
    21. 23. Test me <ul><li>Three questions based on the database </li></ul><ul><li>Answers sent via email to the trainer </li></ul><ul><li>Competency marked off </li></ul><ul><li>Feedback given </li></ul>
    22. 25. Time and Money II <ul><li>Advantages </li></ul><ul><li>Time efficient – training completed in the branch </li></ul><ul><li>Cost efficient – staff do not need to drive all over the countryside for training </li></ul><ul><li>Quantifiable – you either know how to change the toner cartridge…. or you don’t (and just need some training) </li></ul><ul><li>Disadvantages </li></ul><ul><li>Learning styles – some people prefer OOO training (One on One) or group training </li></ul><ul><li>Finding time – all branches are v. busy </li></ul>
    23. 26. Work in Progress <ul><li>Core Competencies on ERL intranet to be constructed </li></ul><ul><li>Core Competencies to be implemented in the next six months </li></ul><ul><li>Investigating using vodcasts to assist with training ( Phone Training at Allen County Public Library ) </li></ul>
    24. 27. Resources and Acknowledgements <ul><li>Lori Reed </li></ul><ul><li>“ The C’s of Our Sea Change: Plans for Training Staff, from Core Competencies to LEARNING 2.0” by Helene Blowers and Lori </li></ul><ul><li>Reed - Computers in Libraries – Vol 27 No 2, Feb 2007 </li></ul><ul><li>Helene Blowers </li></ul><ul><li>Sarah Houghton- Jan </li></ul><ul><li>“ Technology Competencies and Training for Libraries” – Library Technology Reports– April 2007 </li></ul>
    25. 28. Web addresses <ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> (Allen County Library) </li></ul><ul><li> (Casey Cardinia Libraries) </li></ul><ul><li> (Yarra Plenty Libraries) </li></ul><ul><li> (Eastern Regional Libraries) </li></ul><ul><li>Posters </li></ul><ul><li> </li></ul><ul><li> </li></ul>
    26. 29. Questions? <ul><li>Queries? </li></ul><ul><li>Qualms? </li></ul><ul><li>Quandaries? </li></ul><ul><li>Quibbles? </li></ul><ul><li>[email_address] </li></ul>