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Wyndham

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Wyndham

  1. 1. Presented by:- Aditya Alpana Amran Amit & Agraj
  2. 2. Wyndham's Brand Portfolio <ul><li>Comprised of a diverse group of hotels and resorts that cater to the needs of business and leisure travelers alike. </li></ul><ul><li>Wyndham Hotels and Resorts </li></ul><ul><li>Viva Wyndham Resorts </li></ul><ul><li>In addition to serving guests through there own brands, Wyndham Hotels and Resorts, LLC is a leading hotel owner, manager and franchiser. There Performance Hospitality Management division manages there non-proprietary branded hotel properties and those owned by third parties. </li></ul><ul><li>Wyndham has developed Wyndham ByRequest, a unique guest recognition program that tailors each guest's stay according to his or her preference, and the award-winning Women On Their Way program, which caters to the needs of women business travelers. </li></ul>
  3. 3. About Wyndham….. <ul><li>Recipient of the Prestigious AAA Four Diamond Award for 20 consecutive years. </li></ul><ul><li>Wyndham Worldwide is one of the world's largest hospitality companies across six continents. They offer individual customers and business customers a broad array of hospitality products and services as well as various accommodation alternatives and price ranges through our premier portfolio of world-renowned brands. </li></ul><ul><li>It encompasses nearly 6,500 hotels under 10 brands on six continents. </li></ul><ul><li>The world's largest vacation ownership business. </li></ul><ul><li>Provide services more than four million leisure-bound families a year </li></ul>
  4. 4. Facilities at Wyndham <ul><li>Amusement Parks </li></ul><ul><li>Beaches </li></ul><ul><li>Casinos </li></ul><ul><li>Golf Course </li></ul><ul><li>Honeymoon Travels </li></ul><ul><li>Scuba </li></ul><ul><li>Proximity with Shopping areas </li></ul><ul><li>Skiing </li></ul><ul><li>Spa </li></ul>
  5. 5. Why Wyndham is famous for… <ul><li>In 1970, only 1% were women! </li></ul><ul><li>Wyndham became the first hotel brand to dedicate an entire program and department to the emerging women business travel market when it launched its award-winning WOMEN ON THEIR WAY® program </li></ul><ul><li>In 1995, only 19 percent were women. </li></ul><ul><li>Wyndham better serves the needs of women travelers. </li></ul><ul><li>Women now account for 50 percent of all Wyndham travelers and 35% of Wyndham's business travel base. </li></ul>
  6. 6. <ul><li>Completely redesigned section provides an area where women business travelers can enjoy features such as: </li></ul><ul><li>Women On their Way Annual Contest - Female business travelers can enter advice for other women on how to enjoy life while facing up to its challenges to win a vacation for two; a $1,200 wardrobe; 25,000 American Airlines® AAdvantage® miles; and more! </li></ul><ul><li>Book Club - Created exclusively for female business travelers, this section features a new book each month, past book reviews and links for online purchases. </li></ul><ul><li>Travel Tips - Women business travelers can find and share valuable tips covering all aspects of business travel. </li></ul><ul><li>BPW Scholarship/Internship Program - A new, nationwide program to help women achieve their career goals and advance in the hospitality industry </li></ul>??????
  7. 7. We Remembered What You Forgot <ul><li>Wyndham takes care of everything with our &quot;We Remembered What You Forgot&quot; program. Every Wyndham Hotel and Resort offers a whole menu of indispensable items that you may have forgotten to pack in your suitcase. Just give us a call - the following items are always available and complimentary at your request. </li></ul><ul><li> </li></ul><ul><li> Sewing Kit </li></ul><ul><li> Shaving Cream </li></ul><ul><li>Razor </li></ul><ul><li>Regular Coffee Packs </li></ul><ul><li>Decaf. Coffee Packs </li></ul><ul><li>Tea Bags </li></ul><ul><li>Cotton Ear Swabs </li></ul><ul><li>Toothpaste </li></ul><ul><li>Toothbrush </li></ul><ul><li>Mouthwash </li></ul><ul><li>Comb </li></ul><ul><li>Deodorant </li></ul><ul><li>Emery boards </li></ul><ul><li>Nail polish remover / pads </li></ul>
  8. 8. Exciting new opportunities for Wyndham customers <ul><li>WYNDHAM WEBRATESSM - Provides travelers with amazing last-minute hotel deals, available only on Wyndham.com. Customers can receive discounts up to 50 percent off retail rates to popular destinations. </li></ul><ul><li>Wyndham Vacations - An all-new program that dramatically expands Wyndham's travel product offerings in a new online partnership. Vacation packages combining air, hotel, car and activities will be available for online booking, along with toll-free telephone support. </li></ul><ul><li>Destination Weddings by Wyndham - Unique to the hospitality industry, this site allows visitors to research and plan weddings at 20 of Wyndham's top resort destinations. This site guides users with resort reviews, photos, virtual tours, special discounts, offers and even local legal marriage requirement details. After choosing their dream destination, couples can send their wedding plans to a Wyndham Wedding Consultant, who will assist them with every detail - locations, officiating, catering, decorations, entertainment, guest accommodations - all at a price that is right for them. </li></ul><ul><li>E-mail Publications - Wyndham.com visitors, Wyndham By Request members, Women On Their Way members, travel agents and event/meeting planners can subscribe to regular e-newsletters to receive updates on special Wyndham rates, promotions and new properties </li></ul>
  9. 9. What is Wyndham's values set? <ul><li>Wyndham Hotels & Resorts, LLC adheres to six core values, values that define what the company stands for and enforce a culture of empowerment and excellence. They include valuing our people, valuing our customers, valuing respect, valuing integrity, valuing accountability and valuing communication. </li></ul><ul><li>There underlying mission statement : </li></ul><ul><li>To enrich lifestyles through superior hospitality experiences. </li></ul>
  10. 10. Goal of Wyndham Hotels & Resorts…… <ul><li>They have one overriding goal: to be one of the world's premier branded hotel operating companies. </li></ul><ul><li>There products center around one core brand: Wyndham. With Wyndham Hotels & Resorts as our base - we are becoming increasingly focused on serving the upper-upscale and luxury business and leisure traveler. </li></ul>
  11. 11. Marketing out look of Wyndham <ul><li>Women Business Travelers Advisory Board - Tracks trends in women's business travel, and provides feedback about the changing needs of the female business traveler, the hotel industry's first Web site for women business travelers </li></ul><ul><li>Annual Contest and Awards program - Celebrates the achievements of women business travelers </li></ul><ul><li>Key National Alliances - With women's organizations, including the LPGA Golf Clinics for Women and the National Association for Women Business Owners (NAWBO) - just to name a few </li></ul><ul><li>Affiliate Partner Program - designed to help build relationships with our partners and their members by providing easy access to online hotel bookings with key discounts for members. </li></ul><ul><li>Wyndham ByRequest - Women have been key participants and contributors to formulating the unique personalized services available to guests, including free long distance calls and your favorite snack and beverage upon check-in. </li></ul>
  12. 12. Women Prefer Wyndham <ul><li>Wyndham locations know what you want in your room. When you stay with Wyndham, your room is equipped with the following amenities and services: </li></ul><ul><li>High-speed Internet access </li></ul><ul><li>Voice mail </li></ul><ul><li> Real hook hangers, including skirt hangers </li></ul><ul><li> Herman Miller ergonomic work chair </li></ul><ul><li> Coffee maker </li></ul><ul><li> Complimentary weekday USA Today </li></ul><ul><li> In-room iron and ironing board </li></ul><ul><li> Premium pillow-top mattresses and bed linens </li></ul><ul><li> Hairdryer </li></ul><ul><li> Shower massager </li></ul><ul><li> Cordless Phones </li></ul><ul><li> 100-watt light bulbs </li></ul>
  13. 13. <ul><li>Wyndham locations know what you need during a business stay. As a Wyndham guest, you'll experience the following amenities and services: </li></ul><ul><li>Three-meal restaurants </li></ul><ul><li>Room service </li></ul><ul><li>Healthy cuisine </li></ul><ul><li>Exercise facilities </li></ul><ul><li>Open, well-lit lobbies and hallways </li></ul><ul><li>Interior corridor access to guest rooms </li></ul><ul><li>Comprehensive security system at all properties </li></ul><ul><li>Wyndham's complimentary &quot;We Remembered What You Forgot&quot; program </li></ul><ul><li>Internet access in all public areas </li></ul>
  14. 14. Women Prefer Wyndham <ul><li>From women's advisory board and research, to personalized surveys and requests – They are committed to constantly improving, so travel experience is relaxing, revitalizing and completely worry-free. </li></ul><ul><li>In every Wyndham location, you'll find the amenities and services that really matter to you, the woman business traveler. How do we know what you want? Simple - we ask. And you told us what you wanted in: </li></ul><ul><li>Your Room </li></ul><ul><li>Your Hotel </li></ul><ul><li>Your Dining Options </li></ul><ul><li>Some of the ways they have listened to you: </li></ul><ul><li> Amenities and Services </li></ul><ul><li> NYU Survey of Women Business Travelers </li></ul><ul><li> Women On Their Way Travel Partners </li></ul>

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