MANAGING EMERGENCY OPERATIONS DHA AFRICA 20 JULY 2009
The Philosophy and Concept <ul><li>Two things common to all Disasters </li></ul><ul><li>No one thought it could happen or ...
The Philosophy and Concept
<ul><li>Ah – ha!! Insight </li></ul><ul><li>Attitude </li></ul><ul><li>Culture and Myth </li></ul><ul><li>Faith, beliefs a...
Imagine: <ul><ul><li>Think about and visualize a worst case disaster that could occur in your community. Now consider that...
Learning Objectives  <ul><li>After completing this course, participants will be able to: </li></ul><ul><li>Explain the ess...
The Emergency Manager <ul><li>The major responsibility of the Disaster Manager is Disaster Management. </li></ul>
Information Management
<ul><li>Decision Making and Management </li></ul><ul><li>Program development and Implementation </li></ul><ul><li>Prepared...
<ul><li>Practical Case </li></ul>In Practice
The Need for Operation Management Disaster Impacts the Community <ul><li>The Community </li></ul><ul><ul><li>Law enforceme...
Communities as 1 st  Responders Identification of Potential Hazard Risk Mapping <ul><li>Key Personnel from Community Organ...
Response Framework. <ul><li>Disaster Management work should be: </li></ul><ul><li>- guided by  frameworks  </li></ul><ul><...
Five Response Framework. EXECUTIVE <ul><li>OPERATIONS </li></ul><ul><ul><li>Communications </li></ul></ul><ul><li>Finance ...
DM Operational Dimensions
Early Warning <ul><li>A set of interlinked activities designed and used to generate timely and useful warning information ...
Preparedness <ul><li>To plan for and prepare for an emergency response. This can include: enhancing EW systems, planning e...
Mitigation <ul><li>Any action taken to minimize the impact of a disaster or potential disaster, thereby also minimizing th...
Response <ul><li>To respond to an emergency in a rapid and efficient way that can save lives and ensure quality of life. A...
Rehabilitation <ul><li>YOUR TASK TO DEFINE REHABILITATION </li></ul>
Transition <ul><li>Disaster management plan and strategies should explicitly address:  </li></ul><ul><li>Transition betwee...
As Relates to Project Cycle Implementation & Monitoring Evaluation Reflection Transition Assessment Re/Design
Good Devp. = Disaster Mng. Community Development Context Emergency Response Context <ul><ul><li>Early warning. </li></ul><...
Hazard  x  Vulnerability  =  Risk Disaster   Realization of a risk Vulnerability  = Exposure and susceptibility to loss of...
The Anatomy of Emer… STAFFING CRUNCH 1 Program Funding Time:  Months 1  2  3  4  5  6  7  8  9  10  11  12  13  14  15  Lo...
The Cycle On-going disaster management Response phase ASSESS Vulnerability indicators, VACA, integrated into Development P...
<ul><li>Risk is defined as vulnerability x hazard, and therefore disaster management activities need to focus on reducing ...
Any Questions…
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Wvi Operations Management Presentation Dha

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  • Wvi Operations Management Presentation Dha

    1. 1. MANAGING EMERGENCY OPERATIONS DHA AFRICA 20 JULY 2009
    2. 2. The Philosophy and Concept <ul><li>Two things common to all Disasters </li></ul><ul><li>No one thought it could happen or would ever happen </li></ul><ul><li>Those who were ready were repaid. How? In the savings of lives and livelihoods </li></ul>
    3. 3. The Philosophy and Concept
    4. 4. <ul><li>Ah – ha!! Insight </li></ul><ul><li>Attitude </li></ul><ul><li>Culture and Myth </li></ul><ul><li>Faith, beliefs and values </li></ul><ul><li>Motivation and will </li></ul><ul><li>Worldview </li></ul><ul><li>Esprit d’corps </li></ul><ul><li>Power and authority </li></ul><ul><li>Corporate Culture </li></ul><ul><li>Mission, Goals and Objectives – reason for being; unites the corporate consciousness. </li></ul><ul><li>Passion </li></ul><ul><li>Wisdom </li></ul><ul><li>Leadership approach </li></ul><ul><li>Knowledge and information management </li></ul><ul><li>Skill </li></ul><ul><li>Education </li></ul><ul><li>Experience </li></ul><ul><li>Communications intent and skill </li></ul><ul><li>Wisdom </li></ul><ul><li>Planning – strategic and operational </li></ul><ul><li>Planning – Risk Management </li></ul><ul><li>Leadership skills </li></ul><ul><li>Organizational structure </li></ul><ul><li>Team and leadership structures </li></ul><ul><li>Systems – financial, logistics, communications, information, technology etc. </li></ul><ul><li>HR – policies & procedures </li></ul><ul><li>Political </li></ul><ul><li>Social </li></ul><ul><li>Networks, alliances, etc. </li></ul><ul><li>Management and admin systems </li></ul><ul><li>Job Descriptions </li></ul><ul><li>Coordination structures </li></ul>Esprit Competence Structures / Systems Three key Elements Leading to Effective DM Operational Strategy
    5. 5. Imagine: <ul><ul><li>Think about and visualize a worst case disaster that could occur in your community. Now consider that if this disaster event happened: </li></ul></ul><ul><ul><li>What would your role and responsibility be? </li></ul></ul><ul><ul><li>What would you be able to respond with? </li></ul></ul><ul><ul><li>What additional resource would you need to do your job </li></ul></ul><ul><ul><li>How would you request them </li></ul></ul><ul><ul><li>You have Ten Minutes to complete this individually </li></ul></ul>
    6. 6. Learning Objectives <ul><li>After completing this course, participants will be able to: </li></ul><ul><li>Explain the essential elements of Disaster Management Operational Dimensions and their relationship to an effective disaster response. </li></ul><ul><li>Develop and execute an efficient and effective Plan in response to a disaster. </li></ul><ul><li>Successfully assemble and manage the material and human resources necessary to meet the emergency needs of the disaster-affected community. </li></ul><ul><li>Process the forms and reports necessary to support a disaster operation; use reports as tools for decision making during the relief operation. </li></ul>
    7. 7. The Emergency Manager <ul><li>The major responsibility of the Disaster Manager is Disaster Management. </li></ul>
    8. 8. Information Management
    9. 9. <ul><li>Decision Making and Management </li></ul><ul><li>Program development and Implementation </li></ul><ul><li>Preparedness and Rapid Response Strategy </li></ul><ul><li>Standards </li></ul><ul><li>Networking and Collaboration </li></ul>Strategic Emergency Operations <ul><li>Funding and Financial Management </li></ul><ul><li>Communications </li></ul><ul><li>HR and Staffing </li></ul><ul><li>Logistics and Supply Chain Management </li></ul><ul><li>IT and Information Management </li></ul><ul><li>Security </li></ul><ul><li>Policy and Advocacy </li></ul><ul><li>Visitor Liaison and Management </li></ul>Beyond Business as Usual…
    10. 10. <ul><li>Practical Case </li></ul>In Practice
    11. 11. The Need for Operation Management Disaster Impacts the Community <ul><li>The Community </li></ul><ul><ul><li>Law enforcement </li></ul></ul><ul><li>Planning </li></ul><ul><li>Volunteer </li></ul><ul><li>Civic organization </li></ul><ul><li>Business and Industry </li></ul><ul><li>Media </li></ul><ul><li>Public works </li></ul><ul><li>Churches </li></ul><ul><li>Agencies </li></ul><ul><li>Organizations </li></ul><ul><li>The General Public </li></ul><ul><ul><ul><li>Etc…. </li></ul></ul></ul>Affects the community – Agencies, organizations, and individuals, some more than the others, but everyone is affected to some degree! Many entities never talk to one another on a day to day basis Each entity or agency provides services to the community Most are preoccupied with that service and day to day specific function Each has its own established routine networks of communication Duplication of effort in emergency management is common and many holes often exist
    12. 12. Communities as 1 st Responders Identification of Potential Hazard Risk Mapping <ul><li>Key Personnel from Community Organization </li></ul><ul><ul><li>Community structures </li></ul></ul><ul><li>Volunteers </li></ul><ul><li>Government </li></ul><ul><li>Churches </li></ul><ul><li>Vulnerability analysis Cmt </li></ul><ul><li>Identification of management with responsibility in the Disaster Management Dimension </li></ul><ul><ul><li>Early Warning </li></ul></ul><ul><li>Preparedness </li></ul><ul><li>Disaster Mitigation </li></ul><ul><li>Response </li></ul><ul><li>Rehabilitation </li></ul><ul><li>Transition </li></ul>Executive support and commitment to strategy of emergency management that is proactive ongoing and based on an accurate hazard and vulnerability analysis <ul><li>Ex: </li></ul><ul><ul><li>Fire and building department – fire and blg codes. </li></ul></ul><ul><li>Bldg dept & planning – land use planning and regulations </li></ul><ul><li>All government agencies – warning and evacuation </li></ul><ul><li>Public works – flood fighting </li></ul><ul><li>Chemical companies – Haz Mat procedure response </li></ul><ul><li>School/fire/police/churches – evacuation and shelter </li></ul>Communities Managing Disaster 1 2 3 4 5 6
    13. 13. Response Framework. <ul><li>Disaster Management work should be: </li></ul><ul><li>- guided by frameworks </li></ul><ul><li>- Operational Management Dimensions. </li></ul><ul><li>Within these are a number of operational frameworks which should assist managers in prioritising their work. </li></ul>
    14. 14. Five Response Framework. EXECUTIVE <ul><li>OPERATIONS </li></ul><ul><ul><li>Communications </li></ul></ul><ul><li>Finance & risk management </li></ul><ul><li>Supply chain </li></ul><ul><li>IT </li></ul><ul><li>HR </li></ul><ul><li>Security </li></ul><ul><li>Administration </li></ul><ul><li>Legal </li></ul><ul><li>Marketing </li></ul><ul><li>TECHNICAL </li></ul><ul><ul><li>Livelihood security </li></ul></ul><ul><li>- Food Security </li></ul><ul><li>- Economic recovery & MED </li></ul><ul><li>- Livestock management </li></ul><ul><ul><ul><li>Health </li></ul></ul></ul><ul><ul><li>- Nutrition </li></ul></ul><ul><ul><li>- HIV/AIDs & OVCs </li></ul></ul><ul><ul><li>- Wat/san </li></ul></ul><ul><ul><li>- Psycho-social </li></ul></ul><ul><ul><li>Emergency shelter & transitional housing </li></ul></ul><ul><li>Education </li></ul><ul><li>Urban </li></ul><ul><li>Large scale infrastructure* </li></ul><ul><li>Camp management* </li></ul><ul><li>QUALITY ASSURANCE </li></ul><ul><ul><li>DME/LEAP </li></ul></ul><ul><li>Accountability </li></ul><ul><li>Learning </li></ul><ul><li>Capacity Building </li></ul><ul><li>CROSS-CUTTING </li></ul><ul><ul><li>Conflict sensitivity (inc LCP & MSTC) </li></ul></ul><ul><li>Protection </li></ul><ul><li>Children in Emergencies </li></ul><ul><li>Christian Commitment </li></ul><ul><li>Advocacy </li></ul><ul><li>Livelihood security </li></ul><ul><li>Gender </li></ul><ul><li>Disability </li></ul><ul><li>Environment </li></ul><ul><li>Peace building* </li></ul>EXECUTIVE <ul><ul><li>Leadership </li></ul></ul><ul><li>Culture </li></ul><ul><li>Management & direction </li></ul><ul><li>Strategy & alignment </li></ul><ul><li>Policies and standards </li></ul>
    15. 15. DM Operational Dimensions
    16. 16. Early Warning <ul><li>A set of interlinked activities designed and used to generate timely and useful warning information about a potential or impending hazard or increasing vulnerabilities. </li></ul><ul><li>Provide information for planning emergency preparedness and implementing disaster mitigation activities </li></ul><ul><li>Early warning information should be incorporated in TD activities </li></ul>
    17. 17. Preparedness <ul><li>To plan for and prepare for an emergency response. This can include: enhancing EW systems, planning emergency systems, pre-positioning goods, policy and staffing, capacity building, networking, planning for transition, and rehabilitation. </li></ul><ul><li>Preparedness can only be undertaken through good vulnerability assessments and understanding or Early Warning </li></ul>
    18. 18. Mitigation <ul><li>Any action taken to minimize the impact of a disaster or potential disaster, thereby also minimizing the vulnerability of a population and/or the hazard </li></ul><ul><li>Disaster mitigation should be based on vulnerability and capacity assessments (VACA) and aim to reduce the overall risk and build resilient communities. </li></ul><ul><li>Disaster Mitigation should also seek to enhance positive traditional coping mechanisms. </li></ul>
    19. 19. Response <ul><li>To respond to an emergency in a rapid and efficient way that can save lives and ensure quality of life. A response should be based on the Preparedness plan and should up hold WV and international standards. </li></ul>
    20. 20. Rehabilitation <ul><li>YOUR TASK TO DEFINE REHABILITATION </li></ul>
    21. 21. Transition <ul><li>Disaster management plan and strategies should explicitly address: </li></ul><ul><li>Transition between Response and Development </li></ul><ul><li>Exit or phase out strategies as appropriate </li></ul><ul><li>Transition to chronic emergency </li></ul>
    22. 22. As Relates to Project Cycle Implementation & Monitoring Evaluation Reflection Transition Assessment Re/Design
    23. 23. Good Devp. = Disaster Mng. Community Development Context Emergency Response Context <ul><ul><li>Early warning. </li></ul></ul><ul><li>Mitigation: coping mechanisms, assessment of vulnerabilities and capacities, risk reduction. </li></ul><ul><li>Preparedness </li></ul><ul><ul><li>Pre-positioning goods for responses </li></ul></ul><ul><li>Support to disaster management strategies and activities </li></ul>Rehabilitation and Transition Small Scale Responses Medium Scale Responses Large Scale Responses
    24. 24. Hazard x Vulnerability = Risk Disaster Realization of a risk Vulnerability = Exposure and susceptibility to loss of life or dignity Potential threat of an event to humans and their welfare Hazard x Probability of disaster occurrence Risk
    25. 25. The Anatomy of Emer… STAFFING CRUNCH 1 Program Funding Time: Months 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Long Term Program STAFFING CRUNCH 2 Response Stage $15.0M $10.0M $5.0M $0 Early Warning & Preparedness CHE III Starts Pre-CHE
    26. 26. The Cycle On-going disaster management Response phase ASSESS Vulnerability indicators, VACA, integrated into Development Project Assessment Needs assessment, sectors DESIGN Building resilient communities through work on vulnerabilities and hazards Saving lives and protecting livelihoods based on International and agency standards MONITOR Integrated into Development Project monitoring Quantitative and qualitative DM indicators as well as for sector and project EVALUATE Integrated into Development Programme, as well as DM project evaluations. As needed, looking at impact of response and based on international guidelines REFLECT Integrated into Development programme evaluation Pre, real time and post response learning events.
    27. 27. <ul><li>Risk is defined as vulnerability x hazard, and therefore disaster management activities need to focus on reducing both vulnerabilities and hazards, as well as building capacities </li></ul><ul><li>Appropriate disaster prevention and mitigation builds on peoples’ strengths and tackles the causes of vulnerability </li></ul><ul><li>We need to be putting as least as much emphasis on mitigating disasters as responding to them </li></ul>The Conclusion
    28. 28. Any Questions…

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