SMB- Signing On To Social Media

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An overview and some Strategies for Success!
Theresa Billy
It’s all in the name:
Social (conversational) This is about sharing, it is collaborative and built on trust.
Networks (groups)… people (contacts, friends, followers) These create relationships.
Resources (links, rss, blogs, websites, video)… These push and pull content.
Users can be active or passive.

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  • Hi, I’m Theresa Billy, the Director of Client Services at SetFocus. SetFocus is a Microsoft Gold Certified Partner for Learning Solutions. We train in Microsoft technologies and provide our graduates with career development and placement services.Today I’ll be reviewing how we use social media to do that, for branding our graduates, and for recruiting and placing them and how these same methodologies can be deployed for SMB success.
  • We’ll start with “What is Social media?”Social Media is about relationships. Relationships through technology.It involves conversation, sharing and disseminating information, experiences andopinions from one to one and one to many, generally in regard to areas of commoninterests and goals.Social media allows you to:Build networks and connect with colleaguesMarket products and provide services and supportAnswer and ask questions, provide and get feedbackShare ideas, intelligence, resources and best practicesMake announcements, post events and newsIt includes blogs, micro-blogs, podcasts, and networking sites.
  • There are also aggregate sites, like Friendfeed, and applications, like TweetDeck, that extend and combine social media. They collect and “feed” to other applications. Examples of other SM applications include Flickr- photos- and virtual worlds like Second Life.
  • SMB- Signing On To Social Media

    1. 1. Signing on to Social Media Theresa Billy
    2. 2. Agenda • Social Media • Applications & Channels • Benefits, Trends and Demographics *Demonstration of three sites: LinkedIn Facebook Twitter • Wrap up with: Need to Know Cautions and Concerns
    3. 3. Social Media & Channels Blogs Website Micro-blogs Twitter Podcasts Free Talk Live Networking sites LinkedIn, Facebook
    4. 4. Applications Aggregate FriendFeed Videos YouTube Avatars Second Life Pictures Flickr
    5. 5. Social Media BENEFITS, TRENDS AND DEMOGRAPHICS
    6. 6. Benefits
    7. 7. TRENDS Facebook jobs increased 635% LinkedIn jobs increased 125% quot;Social Networkingquot; jobs increased 98%
    8. 8. Demographics Demographics of sites age as the sites become more mainstream. Facebook audience age is now 30+ Engaged and make decisions-uses ads *More important to note: Watching: 55+ use to make decisions
    9. 9. ROI: Social Media You can measure: Impact Sentiment Links SEO Free: google analytics
    10. 10. LinkedIn
    11. 11. Facebook
    12. 12. Twitter
    13. 13. TweetDeck
    14. 14. FriendFeed
    15. 15. Need to know: SM is … branding, a personality and a skill. based on trust and respect, talking with, not at. presence and privilege: message needs to be clear, consistent and conversational. Respond.
    16. 16. Cautions and Concerns No do overs…  Act, don’t react. Plan and prepare. Negative information.

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