Hyperlinked Library German Library Kongress

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Library resources are for use.
http://www.ﬂickr.com/photos/garrettc/1743597848

http://www.ﬂickr.com/photos/chrys/48074984/

Library resources are for all.


Every resource its user.

http://www.ﬂickr.com/photos/thomashawk/24089964


Save the time of the user.
http://maisonbisson.com/blog/post/12094/scriblio-feature-text-this-to-me


The Library is a
growing organism.


The Hyperlinked
Community Library

Michael Stephens, PhD
Dominican GSLIS
www.tametheweb.com | www.dom.edu/gslis


http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686


Adapt to Change
Approach Challenge
Embrace Transparency
Learn, Play, Innovate
Connect with Users
Encourage the Heart


Adapt to Change



http://www.youtube.com/watch?v=6ILQrUrEWe8


http://www.businessinsider.com/chart-of-the-day-social-networking-sites-dominate-sharing-2009-7


Approach Challenge



Technology


Understand Technolust

http://www.ﬂickr.com/photos/chrisheuer/352270858/


Technostress

http://www.ﬂickr.com/photos/ndm007/510980765/


Techno-
divorce

http://www.ﬂickr.com/photos/margaretv/2766359549


Technoshame

http://www.ﬂickr.com/photos/svenwerk/107267802


Technophobia

http://www.ﬂickr.com/photos/shikasta/30604809/

http://www.ﬂickr.com/photos/escapist/283209148/

Institutional Culture

Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Silos of
knowledge?

http://www.ﬂickr.com/photos/smb_ﬂickr/2123196801

Embedded staff.

http://www.ﬂickr.com/photos/sam_and_ian/89836895/

Organizational
structure?


Embrace Transparency



The Transparent
Library

http://www.ﬂickr.com/photos/mdumlao98/237755557/


The Transparent Library
has no secrets.

http://www.libraryjournal.com/article/CA6429283.html


Do we hear our users
and staff when they ask
for change and new
services?


Open Communication


Be willing to accept
anonymity.



The Transparent Library
focuses on user-driven policy
not driving users away.



http://ﬂickr.com/photos/aaronschmidt/96941719/


http://www.ﬂickr.com/photos/trucolorsﬂy/2632811861/


http://www.ﬂickr.com/photos/sirexkat/3663560279/


http://www.ﬂickr.com/photos/shifted/3189258646/


http://www.ﬂickr.com/photos/travelinlibrarian/1924719853


Focus on understanding those
folks who might be breaking
your rules by listening to their
needs. Then act.You and your
users will beneﬁt.


http://www.ﬂickr.com/photos/travelinlibrarian/3883513681


http://lib206.lib.wwu.edu/14days/ideas


Serve all of your user
groups.



Learn, Play, Innovate



Image: http://www.ﬂickr.com/photos/aaronschmidt/281619803


http://plcmclearning.blogspot.com/


http://www.ﬂickr.com/photos/theskokieten/2093430767/


Measuring the Value and
Effect of Learning 2.0
Programs in Libraries

Image: http://www.ﬂickr.com/photos/aaronschmidt/281619803

http://www.ﬂickr.com/photos/stainedglasswaterfall/2615543276/

“I believe that this has been
one of the most
transformational and viral
activities to happen globally to
libraries in decades.”
Stephen Abram


http://www.ﬂickr.com/photos/gaspi/12944421/

PLAY

http://www.ﬂickr.com/photos/alefbetac/874362753/


Play— the capacity to
experiment with one’s
surroundings as a form of
problem-solving.
Henry Jenkins

Jenkins: Confronting the Challenges of Participatory Culture: http://www.projectnml.org/node/540


Curiosity

http://www.ﬂickr.com/photos/broterham/37039048

http://www.ﬂickr.com/photos/cogdog/2558296803 University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
Tame the Web | Michael Stephens | Dominican

Exploration

http://www.ﬂickr.com/photos/megcanada/3321813983/

Innovation


Faith is critical to all
innovation.
Seth Godin
Tribes. p. 80

http://www.ﬂickr.com/photos/jennx/2513840755


Connect with Users


Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commonshttp://www.ﬂickr.com/photos/pavelm/283910901
Attribution-Noncommercial-Share Alike 3.0

Communities are human
systems given form by
conversations that build
relatedness.
Peter Block

Social fabric is created

one room at a time...

http://www.ﬂickr.com/photos/horizon/408517397


“Social aggregators that emerge
from the Net when enough people
carry on those public discussions
long enough, with sufﬁcient human
feeling, to form webs of personal
relationships in cyberspace.” (p. 5).
Howard Rheingold (1993)


Connect around a
cause, a community or
a concept.


Tribe: a group of people
connected to one another,
connected to a leader, and
connected to an idea.
Seth Godin
Tribes
http://www.ﬂickr.com/photos/mollyeh11/71605460


http://www.ﬂickr.com/photos/mclibdotnet/2876371210/


http://www.youtube.com/watch?v=9KsFrkxjtj8&e


http://www.ﬂickr.com/photos/14492454@N03/3632022672


Mindkeepers

Mindspotters


http://www.ﬂickr.com/photos/beavis/2425374221/


The result?


Your users care.


Leverage the
Social Tools

http://www.ﬂickr.com/photos/gragsie/2726960906


http://www.briansolis.com/2008/08/introducing-conversation-prism.html

http://www.ﬂickr.com/photos/svenwerk/858381180

Conversation


Emotion

http://www.ﬂickr.com/photos/danorbit/1814156778

Tame the Web | Michael Stephens | Dominican Universityhttp://www.ﬂickr.com/photos/22545434@N00/470892327/
GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Connection


Experience

http://www.ﬂickr.com/photos/beija-ﬂor/203437970/

Kindness

http://www.ﬂickr.com/photos/81787495@N00/59415205/

Human

http://www.ﬂickr.com/photos/jblyberg/3523000166

Stories.


http://www.darienlibrary.org/catalog/


http://www.dublinonecityonebook.ie/


http://twitter.com/kjam/status/2409785696
http://www.walkingpaper.org/2108


http://twitter.com/wharman/status/2484480892

http://www.walkingpaper.org/2108 http://twitter.com/dcpl/status/2498758888


http://www.walkingpaper.org/2108 http://twitter.com/wharman/status/2499820220

Photo: Markus Trapp


http://maisonbisson.com/blog/post/12094/scriblio-feature-text-this-to-me


Hyperlocal


Tame the Web |http://www.ﬂickr.com/photos/misbehave/2352753067/
Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0


http://www.ﬂickr.com/photos/misbehave/2352753067/

30% of smartphone users
accessed social networks
via mobile browsers.

http://www.comscore.com/Press_Events/Press_Releases/2010/3/Facebook_and_Twitter_Access_via_Mobile_Browser_Grows_by_Triple-
Digits


Total social networking access
via mobile browsers on all
mobile phones rose to 11.1%

http://www.comscore.com/Press_Events/Press_Releases/2010/3/Facebook_and_Twitter_Access_via_Mobile_Browser_Grows_by_Triple-
Digits
http://www.ﬂickr.com/photos/ndm007/1425079226/


Encourage the Heart



The Library
encourages the Heart http://www.ﬂickr.com/photos/tookie/183503927/


“The chief export
of our libraries is
kindness.”
Kate Sheehan
Darien Library


Technology is just a Tool


The heart of the library
is people.


http://www.hclib.org/pub/bookspace/hpphotos.cfm


http://www.ﬂickr.com/photos/capemaycountylibrary/2806051062/

Tame the Web | Michael Stephens
http://www.ﬂickr.com/photos/mrrl/780191578 | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0


Connect.
Collaborate.
Create.



Care.



How can we go forward?

http://www.ﬂickr.com/photos/scampion/2792352899/

http://www.ﬂickr.com/photos/old_sarge/100926333/

Break Down Barriers

http://www.ﬂickr.com/photos/d_a_v_i_d_m_/84447778/

Focus on
constant &
purposeful change.


Play
( = Learning)
http://www.ﬂickr.com/photos/gaspi/12944421/

http://www.ﬂickr.com/photos/frinky/2548934532/

Prototype.

http://www.ﬂickr.com/photos/stainedglasswaterfall/2615543276/

Try out some
emerging tools...

http://www.ﬂickr.com/photos/28481088@N00/1932087056/

& choose what ﬁts.


Know it’s okay to fail.


Involve your users
every step of the way.

http://www.ﬂickr.com/photos/nomextra/165320894

Value EVERY member
& non-member.

http://www.ﬂickr.com/photos/murdocke/4179429347

Trust


Plan to plan. http://www.ﬂickr.com/photos/garrettc/1743597848


Be human.


Balance is key.

http://www.ﬂickr.com/photos/superfantastic/50088733

http://www.ﬂickr.com/photos/ansik/304526237

Measure progress.


Don’t be afraid to change.

http://www.ﬂickr.com/photos/pea_green/293802058

Bring your Heart with You

http://tametheweb.com/2008/04/26/meme-passion-quilt-or-what-i-want-for-new-librarians/


Thanks!


Michael Stephens
mstephens@dom.edu
mstephens7@mac.com

AIM: mstephens7mac
gslis.dom.edu
www.tametheweb.com

Hyperlinked Library German Library Kongress

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