Como escribir emails efectivos

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Presentacion sobre técnicas para escribir emails y comunicarse de forma efectiva via internet. Presentación basada en un seminario de 1.5 horas elaborado por Emerson Languages

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Como escribir emails efectivos

  1. 1. Georgina Barquin / Directora Mary Jamison / Co - Directora
  2. 2. Overview Etiquette Style Replies Forwarding Blackberry & IM
  3. 3. Etiquette Professionalism Efficiency Protection from liability
  4. 4. Etiquette Courtious greetings & closings Do’s Please & thank you! Answer ALL emails TO = responds to the email
  5. 5. Etiquette Overuse high priority Dont’s Use email for confidential info Use as means of coercion
  6. 6. 3 E-mail rule Write + response+ response = Talk or call
  7. 7. Style :Keep in mind
  8. 8. Style :Avoid
  9. 9. Replying
  10. 10. Forwarding
  11. 11. Blackberry & IM Long E-mail alert Don’t use in meetings or lunches Use busy or away features
  12. 12. info@emersonlanguages.com Plaza de Bami 1 Bajo, Madrid www.emersonlanguages.com Tel: 91 404 12 90

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