Suprawin Technologies Ltd Corporate Presentation


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Suprawin Technologies Limited (STL) is a leading end-to -end BPO/ ITeS service provider with proven full service expertise for industry verticals including Retail, Legal, Banking and Manufacturing. Suprawin Technologies Limited (STL) provides best-in-class outsourced business process services in the areas of Data processing and conversion in the domains of Legal Support Services | Forms processing | Finance & Accounting | Analytical services. Intrust Global e-Services and Suprajit Engineering Limited, leading names in the business world have invested in STL and provide a strong financial background to the Company. STL has state of the art, ISO Certified secured delivery center located in Bangalore, India. STL provides high quality and timely deliverables to its clients using: Modern technology | Time-tested processes | Domain knowledge across a vast talent pool STL.

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Suprawin Technologies Ltd Corporate Presentation

  1. 1. SUPRAWIN TECHNOLOGIES LTD Global Business Process Outsourcing and IT Infrastructure Management Services
  2. 2. S TL – An Overview <ul><ul><li>Suprawin Technologies Limited (S TL ) is headquartered in Bangalore, India also known as the Silicon Valley of India. </li></ul></ul><ul><ul><li>Our vision is to be a quality global company, delivering real value to our customers through our stage based approach. Our goal is to build long-term partnerships with our customers by delivering productivity benefits and maximizing customer profitability on a year on year basis. </li></ul></ul><ul><ul><li>Our Values </li></ul></ul><ul><ul><ul><li>Long term relationship </li></ul></ul></ul><ul><ul><ul><li>Customer Satisfaction </li></ul></ul></ul><ul><ul><ul><li>Team Work </li></ul></ul></ul><ul><ul><ul><li>Integrity and Transparency </li></ul></ul></ul><ul><ul><ul><li>Pursuit of Excellence in quality and business processes </li></ul></ul></ul>
  3. 3. S TL – Investors <ul><li>Intrust Global eServices Private Limited </li></ul><ul><li>Intrust Global eServices (IGeS), our holding company, is a well recognized offshore provider of knowledge based services. F ounded in 2005, IGeS is amongst the pioneer players in the Legal Process Outsourcing (LPO) industry. IGeS is a member organization of NASSCOM and were named as one of the TOP TEN LEGAL PROCESS OUTSOURCING VENDORS in 2007 in the Black book of outsourcing. </li></ul><ul><li>Suprajit Engineering Ltd </li></ul><ul><li>Suprajit is India's largest manufacturer of automotive cables with a capacity of over 50 million cables a year with a turnover of over Rs.1 Billion. Suprajit was presented the “BEST IT USER AWARD – 2006” in Automotive industry by NASSCOM. </li></ul>
  4. 4. S TL – Service Offerings <ul><ul><li>BUSINESS PROCESS OUTSOURCED SERVICES </li></ul></ul><ul><ul><li>Litigation Support Services </li></ul></ul><ul><ul><li>Content Management </li></ul></ul><ul><ul><li>Finance and Accounting services </li></ul></ul><ul><ul><li>Data Empowerment services </li></ul></ul><ul><ul><li>S TL provides the below best-in- class Business process services to provide client with end to end services offerings </li></ul></ul><ul><ul><li>IT INFRASTRUCTURE MANAGEMENT SERVICES </li></ul></ul><ul><ul><li>IT Infrastructure solutions </li></ul></ul><ul><ul><li>Maintenance solutions </li></ul></ul><ul><ul><li>Security consulting </li></ul></ul><ul><ul><li>Storage Solutions </li></ul></ul><ul><ul><li>STL has clients from the following verticals </li></ul></ul><ul><ul><li>Legal | Retail | Manufacturing Banking and Financial Services | Health </li></ul></ul>
  5. 5. S TL – BUSINESS PROCESS OUTSOURCED SERVICES Litigation Support Services Litigation Coding Electronic data discovery Deposition and summarization Contract drafting and review Prior art search Content Management Finance & Accounts Data Empowerment Services Data Harvesting Data Cleansing Data Enrichment Taxonomy building and schema mapping Book Keeping Accounts Payable and Receivable Payroll Preparation of Financial Statements MIS and Business Intelligence Coding & Indexing Document Conversion Keyword and XML tagging Transcription
  6. 6. S TL – APPROACH ASSESS DELIVER DESIGN OPTIMIZE <ul><li>In-depth study of the clients requirements and / or style guides </li></ul><ul><li>Client assigns a Project contact for all future queries, project requirements & execution </li></ul><ul><li>Conduct a study of the client’s data and evaluate the effort, technology and tools required to deliver the content as per the requirement </li></ul><ul><li>Process Mapping </li></ul><ul><li>Technology Linkages and Client Delivery Design </li></ul><ul><li>Process Teams to be selected with responsibility allocation </li></ul><ul><li>The pilot project is executed for an agreed timeframe </li></ul><ul><li>Post successful completion of pilot; detailed project plan is presented to the client </li></ul><ul><li>A mutually agreeable project plan with a time schedule & milestones is setup </li></ul><ul><li>Process Transitions Process Documentation </li></ul><ul><li>Service Level Agreements </li></ul><ul><li>Post Migration Review </li></ul><ul><li>Based on the study of the Pilot Metrics, the following are implemented with customer approval </li></ul><ul><li>1. Process 2. People 3. Infrastructure 4. Project Management Methodologies 5. Technology </li></ul><ul><li>Based on the periodic review by the Steering Committee, the quality of the deliverables and the turn around time are subjected to continuous improvements using the already established metrics. </li></ul><ul><ul><li>Process Value Chain </li></ul></ul><ul><ul><li>Performance Mgmt. </li></ul></ul><ul><ul><li>Process Improvements </li></ul></ul><ul><ul><li>Revenue Enhancement </li></ul></ul>
  7. 7. <ul><li>Our processed have been developed over 20 years. </li></ul><ul><li>Our Processes are clearly defined, well documented, communicated and are with measurable results. </li></ul><ul><li>The workflow management is customized to each clients unique requirements and are continuously improved. </li></ul>S TL – PROCESS
  8. 8. <ul><li>Our Employee love what they do. </li></ul><ul><li>They are Conscientious, dedicated, motivated and result oriented. </li></ul><ul><li>Empowerment with support – given the power to make decisions at ground zero, with management support round the corner. </li></ul><ul><li>Make the right decision for the customers, for each other and for the company. </li></ul><ul><li>We provide them an environment that fosters creativity and cooperation. </li></ul>S TL – PEOPLE
  9. 9. <ul><li>Facilities to seat over 120 people in Bangalore, expandable at short notice. </li></ul><ul><li>A 24 X 7 X 365 Data Center with high scalability design. </li></ul><ul><li>Supported by state of the art fault tolerant systems with Firewall security and Network Monitoring. </li></ul><ul><li>Servers with RAID facility supporting users working on heterogeneous platforms. </li></ul><ul><li>Multiple redundancies in power supplies and WAN Links to ensure maximum uptime and connectivity. </li></ul><ul><li>High speed broadband connectivity with backups. </li></ul><ul><li>VOIP connectivity from multiple vendors for reliability and easy communication. </li></ul>S TL – DELIVERY SET UP
  10. 10. S TL – DIFFERENTIATORS PROCESS Disaster recovery and business continuity plan for maximum up time Flexibility to adapt/create custom process to meet customer business requirement Dedicated account management PEOPLE LOCATION Multi-cultural exposure of management Cross domain and multi technology experience Lower attrition rate HR practices geared for best staff recruitment and retention Cost effective and timely availability of resources Access to dedicated, skilled and high technology talent pool 30000+ IT/ Engineering students graduating annually within 50 miles radius
  11. 11. Strategic Speed Quality Value S TL – VALUE PROPOSITION <ul><li>Enable new business models </li></ul><ul><li>Support growth </li></ul><ul><li>Achieve process and systems standardization </li></ul><ul><li>Reduced cycle times </li></ul><ul><li>Quicker Authorizations </li></ul><ul><li>Timely Billing and Collections </li></ul><ul><li>Efficient Sourcing </li></ul><ul><li>Improved information for decision making </li></ul><ul><li>Better customer service </li></ul><ul><li>Reduced error rates - quality at source </li></ul><ul><li>Higher productivity </li></ul><ul><li>Lower cost location </li></ul><ul><li>Reduced working capital </li></ul><ul><li>Reduced expenses </li></ul><ul><li>Reduced systems infrastructure costs </li></ul>
  12. 12. S TL – Some of Our Customers and Business Partners
  13. 13. CORPORATE HEADQUARTERS: SUPRAWIN TECHNOLOGIES LIMITED, #364, 19th Main, 1st Block, Rajajinagar, Bangalore - 560010 India Tel : +91 80 23520229/30/31 Fax : +91 80 23429119 Email : S TL – CONTACT INFORMATION
  14. 14. <ul><li>The elusive key to a successful Offshore Outsourcing venture resides in a twelve-letter word </li></ul><ul><li>R E L A T I O N S H I P </li></ul><ul><li>THANK YOU </li></ul><ul><li>FOR YOUR VALUABLE TIME </li></ul>