United Processing Center Webinar


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United Processing Center Webinar

  1. 1. United Processing Center Inc. Loan Modification Processing
  2. 2. United Processing Center <ul><li>United Processing Center works with affiliates throughout America to obtain loans to process. UPC does not originate any new loan modifications, we only process on behalf of our affiliates. </li></ul><ul><li>We negotiate with the borrowers current lender / investor to change one or more terms of the borrowers current home loan. </li></ul><ul><li>UPC takes on files from the Pre-qualifying to Approval stages to make sure every borrower finds resolutions in a timely manner. </li></ul>
  3. 3. Who qualifies? <ul><li>Homeowners that fell behind due to a legitimate hardship. </li></ul><ul><li>Borrowers who had a hardship but since then addressed the issues and are now making arrangements to improve their financial situation. </li></ul><ul><li>Homeowners who can not afford current or upcoming adjustment or balloon payments. </li></ul><ul><li>Borrowers targeted by predatory lending practices. </li></ul><ul><li>Borrowers who are on fixed income or retired that struggle month to month to make mortgage payments. </li></ul><ul><li>Borrowers who are upside down on their home and truly cannot afford their mortgage. </li></ul><ul><li>Fannie Mae, Freddy Mac, and FDIC have new programs for our homeowners to help them reasonably stay in their most treasured asset, their home! </li></ul>
  4. 4. UPC - Affiliate Program <ul><li>UPC says NO to false b2b charges. </li></ul><ul><li>No enrollment fees </li></ul><ul><li>No monthly account fees </li></ul><ul><li>No long term contracts </li></ul><ul><li>No termination fees </li></ul><ul><li>No minimum file requirements </li></ul><ul><li>No hidden costs </li></ul><ul><li>United Processing Center believes in business with a personal touch. Your company will be assigned your very own, fully knowledgeable Account Manager who has at least 15 months of Account Management experience. </li></ul>
  5. 5. UPC - Affiliate Program What we do: <ul><li>Approvals </li></ul><ul><li>Efficient Processing </li></ul><ul><li>Online Tracking </li></ul><ul><li>Great Customer Service </li></ul><ul><li>Growing our affiliates business </li></ul><ul><li>Staying Compliant </li></ul><ul><li>Good standing with lenders </li></ul><ul><li>Government Programs </li></ul><ul><li>Reasonable turn times </li></ul>
  6. 6. Affiliate Program Benefits <ul><li>Streamline your business </li></ul><ul><li>Spend more time selling not on hold with lenders and investors </li></ul><ul><li>Manage your pipeline Online 24-7 from any computer </li></ul><ul><li>Cut cost on processing and overhead </li></ul><ul><li>Focus on sales and stay confident with processing services </li></ul><ul><li>Multiple Revenue Streams </li></ul>
  7. 7. Affiliate’s Responsibility <ul><li>Set Correct Expectations of a loan modification and expected turn times </li></ul><ul><li>Collect all the accurate information in the UPC submission package </li></ul><ul><li>Collect Payment from the borrower and deposit into the Affiliate’s own Merchant account </li></ul><ul><li>Submit file and UPC payment to underwriting </li></ul><ul><li>Confirm pre-approval, relay to borrower </li></ul><ul><li>Follow-up with borrower to keep them updated on the progress of their loan </li></ul><ul><li>Collect any updated or missing docs needed </li></ul><ul><li>Relay the Approval information to the borrower </li></ul><ul><li>Follow up on any special forbearance or repayment plan and resubmissions </li></ul>
  8. 8. File Stacking Order and Required Documents Checklist <ul><li>United Processing Center wants you to understand the importance of submitting accurate packages and has compensating factors that justify your request. The banks loss mitigation departments are being inundated with requests; submitting a complete and accurate package will increase the chances of your file getting an approval. </li></ul><ul><li>Stacking Order </li></ul><ul><li> Submission form </li></ul><ul><li> Document Checklist </li></ul><ul><li> Statement of Information </li></ul><ul><li> Authorization to Release Information </li></ul><ul><li> Financial Worksheet </li></ul><ul><li> Mortgage Statement 1st </li></ul><ul><li> Mortgage Statement 2nd (if applicable) </li></ul><ul><li> Wage-Earners - 2 current paycheck stubs </li></ul><ul><li> Hardship Letter (signed and dated) </li></ul><ul><li> Last 2 years W2’s (if self employed need tax returns all pages) </li></ul><ul><li> Tenant rent or other income agreements (if applicable) </li></ul><ul><li> Bank Statements (last 3 months all pages) </li></ul><ul><li> Business Bank Statements – (last 3 months all pages) </li></ul><ul><li> All legal notices (if applicable) </li></ul><ul><li> All remaining supporting loan documents </li></ul>
  9. 9. Recommended lenders to gear marketing towards <ul><li>Litton </li></ul><ul><li>Ocwen </li></ul><ul><li>Countrywide </li></ul><ul><li>Saxon </li></ul><ul><li>Wilshire </li></ul><ul><li>GMAC </li></ul><ul><li>Beneficial </li></ul><ul><li>AMHI </li></ul><ul><li>HSBC </li></ul><ul><li>SunTrust </li></ul><ul><li>EMC </li></ul><ul><li>WaMu </li></ul>
  10. 10. 1-2-3 Mod Kit Modify Your Loan! Reduce Your Mortgage Payment!
  11. 11. 1-2-3 Mod Kit <ul><li>Our Loan Modification Guide includes : </li></ul><ul><li>Prepare you mentally for the challenge ahead. Educate you to know exactly what your lender is looking for to qualify or disqualify you. Provide you sample forms, worksheets, and calculators to assemble your loan modification proposal. Educate you on the process and the inter workings of the current lender system. </li></ul><ul><li>Affiliates charge is $100 per kit, Suggested retail price is $350 </li></ul><ul><li>You can order inventory or Drop ship. </li></ul><ul><li>NO Shipping charges EVER! </li></ul><ul><li>“ Negotiate Your Own Loan Modification Today!” </li></ul><ul><li>Unlock the secret that Lenders and Investors don’t want you to know! </li></ul><ul><li>Information about Obama’s Making Home Affordable Program </li></ul><ul><li>Over 1,000 modifications Approved by our staff to offer you this information </li></ul><ul><li>#1 Tried & Tested DIY Modification Kit </li></ul><ul><li>FREE Online web support and phone support </li></ul><ul><li>Interactive CD/DVD-ROM with all the information you need to know </li></ul><ul><li>3 Easy steps to lower your monthly mortgage payments </li></ul><ul><li>Take responsibility and negotiate your own loan modification NOW! </li></ul>
  12. 12. 1-2-3 Mod Kit Screen Shots
  13. 13. UPC Debt Settlement
  14. 14. United Processing Debt Settlement <ul><li>Minimum Acceptance Standards </li></ul><ul><li>Total Debt Minimum: $5,000 </li></ul><ul><li>Min Debt Amount per creditor: $350 </li></ul><ul><li>No Less than 3 creditor accounts per client </li></ul><ul><li>Monthly draft never less than $250 </li></ul><ul><li>No more than a 48 month program </li></ul><ul><li>What we will take: </li></ul><ul><li>1. Unsecured credit cards </li></ul><ul><li>2. Repossession balances (Car and house are typical) </li></ul><ul><li>3. Past due utilities </li></ul><ul><li>4. Attorney fees </li></ul><ul><li>5. Vendors for the self employed (Special deal that requires a special program) </li></ul><ul><li>6. Veterinarian hospitals </li></ul><ul><li>7. Balances from previous rentals or broken lease agreements </li></ul><ul><li>8. Hospital bills </li></ul><ul><li>9. Credit Unions if no other accounts with that credit union, such as bank accounts or car loans </li></ul><ul><li>10. Payday loans if the consumer has less than 3 and they are not attached to a bank account. If they </li></ul><ul><li>are, the consumer will have to close his account and open a new one. (Payday loans will not be included in the 50% guarantee) </li></ul>
  15. 15. United Processing Debt Settlement <ul><li>What we will not take: </li></ul><ul><li>1. Mortgages </li></ul><ul><li>2. Small Business Administration loans (government backed) </li></ul><ul><li>3. Car Loans (if car or any vehicle has not yet been repossessed) </li></ul><ul><li>4. Cash advances/balance transfers more than 25% of the debt if done in the last 6 months. (The client can put the account on the program if the client agrees to make minimum payments with the creditor for a period of 6 months from the date of the last cash advance or balance transfer) </li></ul><ul><li>5. Individual debts under $350 (No combining, for example, 2 Capital One accounts at $250. each) </li></ul><ul><li>6. Payday loans if customer has more than 3 </li></ul><ul><li>7. Gambling debt with casinos </li></ul><ul><li>8. State or Federal Taxes </li></ul><ul><li>9. Credit Unions where there is a secured account with the credit union, such as a bank account or car loan </li></ul><ul><li>10. Student Loans/ School Tuitions </li></ul><ul><li>11. Personal Debts with friends or family members </li></ul><ul><li>12. Military accounts such as Military Star, Navy Federal Credit Union </li></ul><ul><li>13. Federal Credit Unions </li></ul><ul><li>14. Clients that do not have banking information </li></ul><ul><li>15. First payments that are 14 days out or more from the time the contract comes in, unless there are </li></ul><ul><li>very special circumstances </li></ul><ul><li>16. A consumer that recently has had a summons and complaint given to them by a Sherriff or process server </li></ul><ul><li>17. Accounts with judgments attached </li></ul><ul><li>18. CashCall accounts </li></ul><ul><li>19. Insurance (any) </li></ul><ul><li>20. American General </li></ul><ul><li>21. Child Support debt </li></ul>
  16. 16. United Processing Debt Settlement <ul><li>States that we do accept for Debt Settlement: </li></ul><ul><li>Alabama </li></ul><ul><li>Alaska </li></ul><ul><li>Arizona </li></ul><ul><li>Arkansas </li></ul><ul><li>California </li></ul><ul><li>Colorado </li></ul><ul><li>Florida </li></ul><ul><li>Illinois </li></ul><ul><li>Iowa </li></ul><ul><li>Louisiana </li></ul><ul><li>Maryland </li></ul><ul><li>Massachusetts </li></ul><ul><li>Missouri </li></ul><ul><li>Nebraska </li></ul><ul><li>Nevada </li></ul><ul><li>Oklahoma </li></ul><ul><li>Oregon </li></ul><ul><li>Washington </li></ul>
  17. 17. United Processing Debt Settlement <ul><li>Use the RLG_ Excel Spreadsheet for these states and note that these states require a one time attorney set up fee of $195.00: </li></ul><ul><li>Connecticut </li></ul><ul><li>DC </li></ul><ul><li>Delaware </li></ul><ul><li>Hawaii </li></ul><ul><li>Idaho </li></ul><ul><li>Indiana </li></ul><ul><li>Kansas </li></ul><ul><li>Kentucky </li></ul><ul><li>Maine </li></ul><ul><li>Michigan </li></ul><ul><li>Minnesota </li></ul><ul><li>Mississippi </li></ul><ul><li>Montana </li></ul><ul><li>New Hampshire </li></ul><ul><li>New Jersey </li></ul><ul><li>New Mexico </li></ul><ul><li>New York </li></ul><ul><li>North Carolina (no negotiations) </li></ul><ul><li>North Dakota </li></ul><ul><li>Ohio </li></ul><ul><li>Pennsylvania </li></ul><ul><li>Puerto Rico </li></ul><ul><li>Rhode Island </li></ul><ul><li>South Dakota </li></ul><ul><li>Tennessee </li></ul><ul><li>Texas </li></ul><ul><li>Utah </li></ul><ul><li>Vermont </li></ul><ul><li>Virginia </li></ul><ul><li>West Virginia </li></ul><ul><li>Wisconsin (no negotiations) </li></ul><ul><li>States that we do not accept for Debt Settlement: </li></ul><ul><li>Georgia </li></ul><ul><li>South Carolina </li></ul><ul><li>Wyoming </li></ul>
  18. 18. Affiliate Marketing Responsibility <ul><li>Affiliate organization receives a qualified lead. </li></ul><ul><li>Affiliate pre-qualifies lead. </li></ul><ul><li>Confirm that lead is in a state that is approved by the law firm. </li></ul><ul><li>Confirm that lead has at least three creditors and over $5,000 in unsecured debt. </li></ul><ul><li>Get creditor information and client’s personal information. </li></ul><ul><li>Get several phone numbers and email addresses so that you can get back in touch with lead. </li></ul><ul><li>If it is determined that the lead is qualified for the program using the debt guidelines, go over the potential client’s plan to determine the best program, ie term and payment. </li></ul><ul><li>Go over the fees. </li></ul><ul><li>If potential client wants to proceed with debt settlement program, email the “Borrowers Application” excel to [email_address] </li></ul><ul><li>UPC utilizes Green Credit Law Center who will send you back the contract for the client to execute. </li></ul><ul><li>Go over the contract with the client and have them sign it. </li></ul><ul><li>Once signed contract is received, we will contact the client to complete QC call. </li></ul><ul><li>After the QC call, the sales organization will be sent an email indicating that the client had their </li></ul><ul><li>interview and they are stably on the program. If the client was misinformed about the process, </li></ul><ul><li>There is a possibility that the client will be canceled at this time if the client had a misunderstanding of the program and had changed their mind about enrolling. </li></ul>
  19. 19. Affiliate Marketing Responsibility <ul><li>The client’s funds will be held in Global Client Solutions (Rocky Mountain Bank and Trust), a personal savings account, which can only be used when the client agrees to use them. The client has full access to their funds and can withdraw them at any time. All client fees will come from the funds deposited into their account with Global. </li></ul><ul><li>The intro-pack will be sent to the client welcoming them to the program and it will explain to them how to handle the collection activity from their creditors. </li></ul><ul><li>The client must send creditor statements and other information to the company to help process their accounts for negotiation as soon as possible. </li></ul><ul><li>Non-attorneys that are representing the law firm will be settling the client’s accounts. </li></ul><ul><li>The client will not be represented by an attorney if there is a court case. </li></ul><ul><li>Non-attorneys will not give legal advice, but may quote from written materials approved by attorneys. </li></ul><ul><li>Aside from debt reduction we also provide an orderly, acceptable way of paying debts. </li></ul><ul><li>There is a possibility of favorable payment arrangements when necessary. In this case we are still helping the client. </li></ul><ul><li>An attorney is overseeing the client’s accounts to make sure that they are being handled to the best of the company’s ability. </li></ul><ul><li>Client’s creditor accounts will be settled by negotiators under the law firm one at a time unless the client has enough funds to settle more. </li></ul><ul><li>Once all of the client’s creditors are settled in full, paid in full or a favorable payment arrangement is reached, the client will go through a graduation process. </li></ul><ul><li>Client will be told that they should run their credit report. </li></ul><ul><li>Client will be sent their settlement letters and complete Global statement. </li></ul><ul><li>Client will be told how to send this information to the credit bureaus in the event something is not reporting correctly on their report. </li></ul>
  20. 20. Debt Settlement Marketing Commission Details <ul><li>Affiliate receives 50% of the Enrollment Fee Breakdown Per Month for the first 3 payments received by UPC. </li></ul><ul><li>Commission will be paid at the end of each month for 3 consecutive months. </li></ul><ul><li>The remaining fees will retained by UPC for legal and other expenses. See Borrowers Application for calculations. </li></ul>
  21. 21. How to become a UPC Affiliate <ul><li>Do your due diligence when choosing any company to be affiliated with. Please read through all of our material and get a full understanding of what is to be expected of our affiliates and what to expect from UPC </li></ul><ul><li>Visit our website @ www.unitedprocessingcenter.com and sign up and get a free ACCOUNT MANAGER today! </li></ul><ul><li>Read through UPC material and always ask questions if something doesn’t make sense. </li></ul><ul><li>Print and fax your AFFILIATE AGREEMENT directly to your Account Manager or (714-880-3230) </li></ul><ul><li>Your free account with online tracking will be opened shortly and ready for pdf file submissions, it’s that easy! </li></ul>
  22. 22. Thank You Please contact your account manager for all program details and additional info