Exit Exchange: Migrating from Microsoft Exchange to Google Apps
About Us <ul><li>Managed Services VAR </li></ul><ul><ul><li>Google </li></ul></ul><ul><ul><li>Online Backup Solution </li>...
Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Owne...
Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Owne...
Google Apps
Google Apps Premier Edition Gmail Email with 25GB of storage, spam filtering and search Talk Instant communication within ...
Messaging 25 GB/user inbox Search Spam & antivirus protection Gmail Free PC-PC voice & video Group Chat Unlimited file tra...
Collaboration Sites Video Docs Search No HTML Knowledge Required Designate Owners, Collaborators, & Viewers Docs, Spreadsh...
Capabilities <ul><li>Communications </li></ul><ul><ul><li>Best-Method for Me </li></ul></ul><ul><ul><li>Online Meetings </...
Feature Set <ul><li>Email </li></ul><ul><li>Calendar </li></ul><ul><li>Contacts  </li></ul><ul><li>Tasks </li></ul><ul><li...
Feature Set <ul><li>No collaboration features </li></ul><ul><li>Must buy other servers or services to get: </li></ul><ul><...
Investment & Scale <ul><li>Complex pricing based on volume and bundles </li></ul><ul><li>Must Buy Hardware/Software </li><...
Maintenance <ul><li>Customers Upgrade On-Premise Servers </li></ul><ul><ul><li>Bug Fixes </li></ul></ul><ul><ul><li>New Fe...
Uptime <ul><li>Uptime depends on customer’s ability to resolve issues </li></ul><ul><li>Backup / Disaster Recover require ...
User Experience <ul><li>Outlook Clients </li></ul><ul><ul><li>Hierarchical </li></ul></ul><ul><ul><li>Limited Search </li>...
Information Security <ul><li>Customer is responsible for managing security </li></ul><ul><li>Frequent security updates nee...
Mobile Access <ul><li>Push-based mobile access for email, calendar, contacts on ActiveSync®-enabled devices </li></ul><ul>...
Cost of Ownership <ul><li>Significant hardware and software investments </li></ul><ul><li>Infrastructure Costs, such as </...
Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Owne...
Security <ul><li>Quick Facts </li></ul><ul><li>4th largest server manufacturer in the world </li></ul><ul><li>Billions of ...
Availability Source: Radicati Group
Reliability <ul><li>Reliability depends on customer’s ability to resolve issues </li></ul><ul><li>Backup / Disaster Recove...
Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Owne...
Case Study: 25 Users <ul><li>Hardware  $5,000  </li></ul><ul><li>Windows Server  $1,000  </li></ul><ul><li>Server CALs  $1...
Microsoft Ecosystem <ul><li>Inside </li></ul><ul><ul><li>AD/Domain Controllers </li></ul></ul><ul><ul><li>Exchange Servers...
Google Apps Ecosystem <ul><li>Google Apps Accounts </li></ul><ul><li>Internet Connection & Web Browser </li></ul><ul><li>F...
TCO Considerations <ul><li>Redundancy </li></ul><ul><ul><li>Exchange requires 3+ Servers </li></ul></ul><ul><ul><li>Virtua...
Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Owne...
Process Overview <ul><li>Assessment & Planning </li></ul><ul><li>Pilot </li></ul><ul><li>Rollout </li></ul><ul><li>Support...
Assessment & Planning <ul><li>Identify Usage Patterns/Preferences </li></ul><ul><ul><li>Email </li></ul></ul><ul><ul><ul><...
Assessment & Planning <ul><li>Set Strategies and Methods: </li></ul><ul><ul><li>Data Migration </li></ul></ul><ul><ul><li>...
Pilot <ul><li>Optional Limited User Test </li></ul><ul><ul><li>Generally not necessary for <100 users </li></ul></ul><ul><...
Rollout <ul><li>Data Migration </li></ul><ul><ul><li>Multiple Methods </li></ul></ul><ul><ul><ul><li>Google Apps Sync for ...
Support <ul><li>Admin Support </li></ul><ul><ul><li>User adds/deletes/changes </li></ul></ul><ul><ul><li>Service setup and...
UpStep™ Services <ul><li>Get More from Google Apps </li></ul><ul><ul><li>Consulting </li></ul></ul><ul><ul><li>Training </...
Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Owne...
Questions & Answers <ul><li>Please send questions using the GoToWebinar Chat Window to:  Organizers and Panelists </li></ul>
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Exit Exchange: Migrating from Microsoft Office to Google Apps

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Discover the feature and cost benefits of migrating from MS Exchange to Google Apps Premier Edition.

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Exit Exchange: Migrating from Microsoft Office to Google Apps

  1. 1. Exit Exchange: Migrating from Microsoft Exchange to Google Apps
  2. 2. About Us <ul><li>Managed Services VAR </li></ul><ul><ul><li>Google </li></ul></ul><ul><ul><li>Online Backup Solution </li></ul></ul><ul><li>Google Enterprise Partner </li></ul><ul><ul><li>Authorized Reseller for: </li></ul></ul><ul><ul><ul><li>Google Apps Premier Edition </li></ul></ul></ul><ul><ul><ul><li>Google Postini Services </li></ul></ul></ul>
  3. 3. Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Ownership: Google Apps versus Exchange </li></ul><ul><li>Migration Process </li></ul><ul><li>Q&A </li></ul>
  4. 4. Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Ownership: Google Apps versus Exchange </li></ul><ul><li>Migration Process </li></ul><ul><li>Q&A </li></ul>
  5. 5. Google Apps
  6. 6. Google Apps Premier Edition Gmail Email with 25GB of storage, spam filtering and search Talk Instant communication within and outside your business Calendar Personal, shared, and public calendars Messaging Docs Simple real-time document collaboration from anywhere Video Securely share internal videos. Sites Easily created and edited group web pages Collaboration
  7. 7. Messaging 25 GB/user inbox Search Spam & antivirus protection Gmail Free PC-PC voice & video Group Chat Unlimited file transfers Gmail integration, Search Create, share calendars Sync with Outlook Calendar
  8. 8. Collaboration Sites Video Docs Search No HTML Knowledge Required Designate Owners, Collaborators, & Viewers Docs, Spreadsheets, Presentations, & Forms Create and Share in Real-Time Built-in Revision History Secure Sharing Within Your Domain Easy Setup Easy Distribution
  9. 9. Capabilities <ul><li>Communications </li></ul><ul><ul><li>Best-Method for Me </li></ul></ul><ul><ul><li>Online Meetings </li></ul></ul><ul><ul><ul><li>Real-time document editing / viewing </li></ul></ul></ul><ul><ul><ul><li>Voice & Video without a service </li></ul></ul></ul><ul><ul><li>One-Source Sharing </li></ul></ul><ul><ul><ul><li>Inside & Outside </li></ul></ul></ul><ul><ul><li>Information Collection </li></ul></ul><ul><ul><ul><li>Forms & Spreadsheets </li></ul></ul></ul><ul><li>Personal Management </li></ul><ul><ul><li>Integrated Tasks </li></ul></ul><ul><ul><ul><li>Email </li></ul></ul></ul><ul><ul><ul><li>Calendar </li></ul></ul></ul><ul><li>Collaboration </li></ul><ul><ul><li>Intranet Sites </li></ul></ul><ul><ul><ul><li>Projects / Teams </li></ul></ul></ul><ul><ul><ul><li>Company Info </li></ul></ul></ul><ul><ul><li>Customer Portals </li></ul></ul><ul><ul><ul><li>Secure </li></ul></ul></ul><ul><ul><ul><li>Flexible </li></ul></ul></ul>
  10. 10. Feature Set <ul><li>Email </li></ul><ul><li>Calendar </li></ul><ul><li>Contacts </li></ul><ul><li>Tasks </li></ul><ul><li>Notes </li></ul><ul><li>Public Folders </li></ul><ul><li>Journal </li></ul><ul><li>Gmail </li></ul><ul><li>Calendar </li></ul><ul><li>Contacts </li></ul><ul><li>Tasks (Integrated) </li></ul><ul><li>Docs </li></ul><ul><li>Sites </li></ul><ul><li>Video </li></ul>
  11. 11. Feature Set <ul><li>No collaboration features </li></ul><ul><li>Must buy other servers or services to get: </li></ul><ul><ul><li>Instant Messaging </li></ul></ul><ul><ul><li>Real-time collaboration </li></ul></ul><ul><ul><li>Presence </li></ul></ul><ul><ul><li>Unified communications with voice </li></ul></ul><ul><ul><li>Intranets </li></ul></ul><ul><ul><li>Customer Portals </li></ul></ul><ul><li>Talk </li></ul><ul><ul><li>Secure IM </li></ul></ul><ul><ul><li>VoIP voice/video (PC to PC) </li></ul></ul><ul><li>Docs </li></ul><ul><ul><li>View & Collaborate documents, spreadsheets, and presentations </li></ul></ul><ul><li>Sites </li></ul><ul><ul><li>Web-based Intranets </li></ul></ul><ul><ul><li>Secure customer portals </li></ul></ul><ul><li>Video </li></ul><ul><ul><li>Secure video sharing </li></ul></ul>
  12. 12. Investment & Scale <ul><li>Complex pricing based on volume and bundles </li></ul><ul><li>Must Buy Hardware/Software </li></ul><ul><ul><li>Windows Server® </li></ul></ul><ul><ul><li>Client Access Licenses </li></ul></ul><ul><ul><li>Exchange Server License </li></ul></ul><ul><ul><li>Exchange CALs </li></ul></ul><ul><ul><li>Client app (Office/Outlook) </li></ul></ul><ul><li>Servers, backup, disk investment grows with use </li></ul><ul><li>Reduced need = sunk costs </li></ul><ul><li>Managed service and infrastructure </li></ul><ul><li>Simple, per-user pricing </li></ul><ul><li>No hardware/software to buy and maintain </li></ul><ul><li>Add / remove users on an annual basis </li></ul><ul><li>No need to add storage capacity or manage complex backups </li></ul>
  13. 13. Maintenance <ul><li>Customers Upgrade On-Premise Servers </li></ul><ul><ul><li>Bug Fixes </li></ul></ul><ul><ul><li>New Features </li></ul></ul><ul><li>Upgrades/Bug Fixes Need </li></ul><ul><ul><li>System Downtime </li></ul></ul><ul><ul><li>Server Reboots </li></ul></ul><ul><li>Client software may require upgrades for compatibility </li></ul><ul><li>Flat Annual Fee </li></ul><ul><li>NO Maintenance Fees </li></ul><ul><li>New Features Added Continually </li></ul><ul><li>No Updates, Reboots, or Reconfiguring needed to access new features </li></ul><ul><li>68 new features in 2008 without additional charges </li></ul>
  14. 14. Uptime <ul><li>Uptime depends on customer’s ability to resolve issues </li></ul><ul><li>Backup / Disaster Recover require purchase of additional hardware, software, and services </li></ul><ul><li>Average Downtime / Month: </li></ul><ul><ul><li>1.5 Hours Planned </li></ul></ul><ul><ul><li>1.0 Hours Unplanned </li></ul></ul><ul><li>99.9% Uptime SLA </li></ul><ul><ul><li>Gmail </li></ul></ul><ul><ul><li>Google Calendar </li></ul></ul><ul><ul><li>Google Docs </li></ul></ul><ul><ul><li>Google Sites </li></ul></ul><ul><ul><li>Google Talk </li></ul></ul><ul><li>Sharded, Distributed Storage </li></ul><ul><ul><li>Users protected from server and data center failures </li></ul></ul><ul><li>Average Downtime / Month </li></ul><ul><ul><li>< 15 Minutes </li></ul></ul>
  15. 15. User Experience <ul><li>Outlook Clients </li></ul><ul><ul><li>Hierarchical </li></ul></ul><ul><ul><li>Limited Search </li></ul></ul><ul><ul><li>Limited Integration of data types (i.e. Tasks) </li></ul></ul><ul><li>Outlook Web Access </li></ul><ul><ul><li>Limited Functionality </li></ul></ul><ul><ul><li>Security Issues </li></ul></ul><ul><li>Client = User Choice </li></ul><ul><ul><li>Web UI has all features </li></ul></ul><ul><ul><li>MS Outlook via </li></ul></ul><ul><ul><ul><li>MAPI (native) Sync (new) </li></ul></ul></ul><ul><ul><ul><li>IMAP or POP3 </li></ul></ul></ul><ul><ul><li>Any Other Client </li></ul></ul><ul><ul><ul><li>IMAP or POP3 </li></ul></ul></ul><ul><ul><li>Mobile </li></ul></ul><ul><ul><ul><li>BES Integration (new) </li></ul></ul></ul><ul><ul><ul><li>Google Mobile Apps </li></ul></ul></ul><ul><ul><ul><li>IMAP </li></ul></ul></ul>
  16. 16. Information Security <ul><li>Customer is responsible for managing security </li></ul><ul><li>Frequent security updates needed to keep servers up-to-date </li></ul><ul><li>Configuration or admin errors create security holes </li></ul><ul><li>Local data storage leads to insecure transfers via email, USB drive, or CD </li></ul><ul><li>One of the largest networks of distributed data centers </li></ul><ul><li>Secure access from anywhere </li></ul><ul><li>Protected by dedicated security operations </li></ul><ul><li>Security built into design </li></ul><ul><li>Regular external audits </li></ul><ul><li>Data kept in human-unreadable format </li></ul><ul><li>SAS 70 Type II Certified </li></ul>
  17. 17. Mobile Access <ul><li>Push-based mobile access for email, calendar, contacts on ActiveSync®-enabled devices </li></ul><ul><li>Allows security policy enforcement over-the-air </li></ul><ul><li>Integration with Blackberry Enterprise Server </li></ul><ul><li>Mobile access for email, calendar, contacts </li></ul><ul><li>IMAP, web, and free apps for most smart phones </li></ul><ul><li>ActiveSync® support </li></ul><ul><li>Integration with Blackberry Enterprise Server </li></ul>
  18. 18. Cost of Ownership <ul><li>Significant hardware and software investments </li></ul><ul><li>Infrastructure Costs, such as </li></ul><ul><ul><li>Storage </li></ul></ul><ul><ul><li>Backups </li></ul></ul><ul><ul><li>Redundancy </li></ul></ul><ul><li>Downtime required for patches and upgrades </li></ul><ul><li>Requires in-house or contracted expertise </li></ul><ul><li>NO upfront investment in hardware or software </li></ul><ul><li>NO infrastructure maintenance costs </li></ul><ul><li>NO scheduled downtime </li></ul><ul><li>Features and updates available automatically </li></ul><ul><li>Lower administrative resource burden </li></ul>
  19. 19. Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Ownership: Google Apps versus Exchange </li></ul><ul><li>Migration Process </li></ul><ul><li>Q&A </li></ul>
  20. 20. Security <ul><li>Quick Facts </li></ul><ul><li>4th largest server manufacturer in the world </li></ul><ul><li>Billions of $ flowing through systems </li></ul><ul><li>Millions of credit card numbers </li></ul><ul><li>Personal data on tens of millions of users </li></ul><ul><li>Server/Network Security </li></ul><ul><ul><li>100s of thousands of identical servers </li></ul></ul><ul><ul><li>Hardened, custom Linux stack </li></ul></ul><ul><ul><li>No unused ports or services available </li></ul></ul><ul><ul><li>Quick update of all systems </li></ul></ul><ul><li>Data Distribution / Multi-Tenant </li></ul><ul><ul><li>Data sharded across servers (GFS) </li></ul></ul><ul><ul><li>Data obfuscation on disk </li></ul></ul><ul><ul><li>Data replication </li></ul></ul><ul><li>SAS 70 Type II attestation </li></ul>
  21. 21. Availability Source: Radicati Group
  22. 22. Reliability <ul><li>Reliability depends on customer’s ability to resolve issues </li></ul><ul><li>Backup / Disaster Recover require purchase of additional hardware, software, and services </li></ul><ul><li>99.9% Uptime SLA </li></ul><ul><ul><li>Gmail </li></ul></ul><ul><ul><li>Google Calendar </li></ul></ul><ul><ul><li>Google Docs </li></ul></ul><ul><ul><li>Google Sites </li></ul></ul><ul><ul><li>Google Talk </li></ul></ul><ul><li>Backup / Redundancy built into the ecosystem </li></ul>
  23. 23. Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Ownership: </li></ul><ul><ul><li>Google Apps versus Exchange </li></ul></ul><ul><li>Migration Process </li></ul><ul><li>Q&A </li></ul>
  24. 24. Case Study: 25 Users <ul><li>Hardware $5,000 </li></ul><ul><li>Windows Server $1,000 </li></ul><ul><li>Server CALs $1,000 </li></ul><ul><li>Exchange Server $700 </li></ul><ul><li>Exchange CALs $1,675 </li></ul><ul><li>Setup Fees $900 </li></ul><ul><li>Admin Costs $14,400 </li></ul><ul><li>TOTAL: $24,675 </li></ul><ul><li>One-Time Setup Fee $1,125 </li></ul><ul><li>Annual Fees: 3 Years $5,625 </li></ul><ul><li>Admin Resources $4,860 </li></ul><ul><li>TOTAL: $11,610 </li></ul>Simple 3-Year Cost of Ownership Model
  25. 25. Microsoft Ecosystem <ul><li>Inside </li></ul><ul><ul><li>AD/Domain Controllers </li></ul></ul><ul><ul><li>Exchange Servers </li></ul></ul><ul><ul><li>Sharepoint Servers </li></ul></ul><ul><ul><li>Communications Server </li></ul></ul><ul><ul><li>Support </li></ul></ul><ul><ul><ul><li>Disk space </li></ul></ul></ul><ul><ul><ul><li>Backup hardware, software, agents </li></ul></ul></ul><ul><ul><ul><li>Spam/virus protection </li></ul></ul></ul><ul><ul><ul><li>Management tools </li></ul></ul></ul><ul><li>Outside (DMZ) </li></ul><ul><ul><li>AD/Domain Controller(s) </li></ul></ul><ul><ul><li>Sharepoint Server(s) </li></ul></ul><ul><ul><li>Exchange/OWA Server </li></ul></ul><ul><ul><li>Live Meeting Server </li></ul></ul><ul><ul><li>Communications Server </li></ul></ul><ul><ul><li>Support </li></ul></ul><ul><ul><ul><li>Disk space </li></ul></ul></ul><ul><ul><ul><li>Backup hardware, software, agents </li></ul></ul></ul><ul><ul><ul><li>Virus protection </li></ul></ul></ul><ul><ul><ul><li>Management tools </li></ul></ul></ul>
  26. 26. Google Apps Ecosystem <ul><li>Google Apps Accounts </li></ul><ul><li>Internet Connection & Web Browser </li></ul><ul><li>Free Options </li></ul><ul><ul><li>Google Apps Sync for Microsoft Outlook </li></ul></ul><ul><ul><li>Google Apps Directory Sync </li></ul></ul><ul><ul><li>Google Apps Connector for BlackBerry Enterprise Server </li></ul></ul><ul><li>Third Party Features / Tools </li></ul>
  27. 27. TCO Considerations <ul><li>Redundancy </li></ul><ul><ul><li>Exchange requires 3+ Servers </li></ul></ul><ul><ul><li>Virtualization: </li></ul></ul><ul><ul><ul><li>Lowers hardware cost </li></ul></ul></ul><ul><ul><ul><li>Increases complexity </li></ul></ul></ul><ul><li>DR / Backup / Recovery </li></ul><ul><ul><li>Hardware, software, services </li></ul></ul><ul><ul><li>Administration resources </li></ul></ul>
  28. 28. Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Ownership: Google Apps versus Exchange </li></ul><ul><li>Migration Process </li></ul><ul><li>Q&A </li></ul>
  29. 29. Process Overview <ul><li>Assessment & Planning </li></ul><ul><li>Pilot </li></ul><ul><li>Rollout </li></ul><ul><li>Support </li></ul><ul><li>UpStep™ Services </li></ul>
  30. 30. Assessment & Planning <ul><li>Identify Usage Patterns/Preferences </li></ul><ul><ul><li>Email </li></ul></ul><ul><ul><ul><li>Aliases, distribution lists, spam/virus protection, delegation, remote access, mobile access, preferred clients </li></ul></ul></ul><ul><ul><ul><li>Application integration points </li></ul></ul></ul><ul><ul><li>Calendar </li></ul></ul><ul><ul><ul><li>Personal, shared, free/busy sharing, event, etc. </li></ul></ul></ul><ul><ul><li>Contacts </li></ul></ul><ul><ul><ul><li>Outlook contacts, Personal Address Books, Global Address Books </li></ul></ul></ul>
  31. 31. Assessment & Planning <ul><li>Set Strategies and Methods: </li></ul><ul><ul><li>Data Migration </li></ul></ul><ul><ul><li>Company Resource Setup </li></ul></ul><ul><ul><ul><li>Distribution lists </li></ul></ul></ul><ul><ul><ul><li>Resource calendars </li></ul></ul></ul><ul><ul><li>User Communications </li></ul></ul><ul><ul><ul><li>Overview / Intro </li></ul></ul></ul><ul><ul><ul><li>Training </li></ul></ul></ul><ul><ul><ul><li>“New” features/functions </li></ul></ul></ul><ul><ul><li>Pilot & Rollout </li></ul></ul>
  32. 32. Pilot <ul><li>Optional Limited User Test </li></ul><ul><ul><li>Generally not necessary for <100 users </li></ul></ul><ul><ul><li>Dual Delivery = seamless activity </li></ul></ul><ul><li>Objectives </li></ul><ul><ul><li>Demonstrate features/functions </li></ul></ul><ul><ul><li>Validate migration methods and process </li></ul></ul><ul><ul><li>Identify specific training needs </li></ul></ul><ul><ul><li>Evaluate 3 rd Party Features/Tools </li></ul></ul>
  33. 33. Rollout <ul><li>Data Migration </li></ul><ul><ul><li>Multiple Methods </li></ul></ul><ul><ul><ul><li>Google Apps Sync for Microsoft Outlook </li></ul></ul></ul><ul><ul><ul><li>via IMAP </li></ul></ul></ul><ul><ul><ul><li>Email Uploader for .pst files </li></ul></ul></ul><ul><ul><ul><li>Mail Fetcher for accounts </li></ul></ul></ul><ul><ul><ul><li>3 rd Party Tools </li></ul></ul></ul><ul><li>Dual Delivery </li></ul><ul><ul><li>Migrate users in groups </li></ul></ul><ul><li>User Involvement </li></ul><ul><ul><li>Client Selection: </li></ul></ul><ul><ul><ul><li>Outlook, Gmail web interface, Thunderbird, etc. </li></ul></ul></ul><ul><ul><li>Feature/Function Training </li></ul></ul><ul><ul><ul><li>Labels vs Folders </li></ul></ul></ul><ul><ul><ul><li>Conversations </li></ul></ul></ul><ul><ul><ul><li>Search </li></ul></ul></ul><ul><ul><ul><li>Archive vs Delete </li></ul></ul></ul><ul><li>Integration </li></ul><ul><ul><li>Email to/from other apps </li></ul></ul>
  34. 34. Support <ul><li>Admin Support </li></ul><ul><ul><li>User adds/deletes/changes </li></ul></ul><ul><ul><li>Service setup and configuration </li></ul></ul><ul><ul><li>Train the Trainer services </li></ul></ul><ul><li>User Support </li></ul><ul><ul><li>“Get Started” Guides </li></ul></ul><ul><ul><li>User Webinars </li></ul></ul><ul><ul><li>Email, Web, Phone Support </li></ul></ul>
  35. 35. UpStep™ Services <ul><li>Get More from Google Apps </li></ul><ul><ul><li>Consulting </li></ul></ul><ul><ul><li>Training </li></ul></ul><ul><ul><li>Development </li></ul></ul><ul><li>Examples: </li></ul><ul><ul><li>Workflow evaluations for better use of Gmail, Talk, and collaboration tools </li></ul></ul><ul><ul><li>Sites development </li></ul></ul><ul><ul><li>GAL management </li></ul></ul>
  36. 36. Agenda <ul><li>Why Migrate? </li></ul><ul><li>Security, Availability, and Reliability </li></ul><ul><li>Total Cost of Ownership: Google Apps versus Exchange </li></ul><ul><li>Migration Process </li></ul><ul><li>Q&A </li></ul>
  37. 37. Questions & Answers <ul><li>Please send questions using the GoToWebinar Chat Window to: Organizers and Panelists </li></ul>

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