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Running IT without an IT department

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Utilizing technology doesn’t always require an IT department. If you’re a little adventurous and willing to learn new things, you and your staff can keep your office (or remote office) humming with technology. Automate routine tasks, filter information, archive and access data, and collaborate online, all without a dedicated IT person on staff. Learn how you can get free and low cost ways to make your non-profit run smooth and IT problem free. We’ll share some practical tips that we use to manage our own remote office. Things that will be covered are:Good ideas and how to make them work together. Software – Top 5 best things for non-profits. Communications – making email, phones and the world talk effectively and at your price point.

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Running IT without an IT department

  1. IT Superheroes Running IT without an IT Department S P O N S O R E D B Y
  2. MYTH: Managing IT is complex
  3. MYTH: You have to be an über nerd
  4. Technology is... • More available • Easier to manage • More fun to use ... than ever before REALITY: You can do IT!
  5. what is the hardest part of IT? • Email • Remote Access • Sharing Documents • Telephony & & Files Collaboration • Backup & Security • Where to get Help
  6. networking ouc h! http://commons.wikimedia.org/wiki/File:Detail_of_Achilles_thniskon.JPG
  7. sharing documents & files
  8. docs & file sharing e Easy Way easy Mobile Me + iDisk (Mac Users) + less easy
  9. docs & file sharing Collaborative Documents • “Office for the web” • Share documents anywhere • Not exactly “file sharing”
  10. docs & file sharing More Advanced Sharing • NAS (Network Attached Storage) • File server • WD MyBook Office
  11. project & program management
  12. project management • Basecamp • Goplan • ActiveCollab • Central Desktop
  13. email
  14. Viru ime ses Sec Upt a m urit S p De liverab y i in lity Se rver Adm
  15. email Going it Alone •some things to look for • Unlimited mailboxes • High storage quotas • IMAP access • Domain name compatibility (you@your-awesome-npo.org) • Great spam filtering
  16. telephony
  17. telephony e New Plain ol’ Telephone Service
  18. telephony automated answering/PBX/800 service
  19. telephony fax services
  20. remote access
  21. remote access •GoToMyPC •Back To My Mac
  22. remote access •VNC whozie-whatzit?
  23. backup
  24. backup Hard Drive Backup • Time Machine (Mac OS X) • Vista: Backup & Restore Center (Windows Vista) • Hard drives may include software (LaCie ‘1-Click’) • NAS (Network Attached Storage)
  25. backup offsite backup
  26. security
  27. security Use a Good Password • Use a mnemonic device http://www.slate.com/id/2223478/pagenum/all • Password Managers • 1Password (Mac) • RoboForm (Windows)
  28. security Encrypted Storage • Knox (Mac OS X) • TrueCrypt (multi-platform)
  29. help where to get it
  30. help where to go • Google • NTEN 501 Tech Clubs • Tech Soup Forums
  31. top 5 web-based tools for non-profits
  32. top 5 Web-Based Tools for Non-Profits 1. Google Docs 2. Backpack/Basecamp/Highrise 3. Dropbox 4. GoToMyPC/Back To My Mac 5. Twitter
  33. 5 best things about managing your own IT
  34. 5 best things ...About Managing Your Own IT 1. Save Money 2. Choose your own technology 3. Don’t get locked in to a platform 4. Be creative with solutions 5. It’s fun!
  35. linkroll http://www.istockphoto.com/stock-photo-5563543-salmon-roll.php
  36. linkroll Documents & File Sharing • https://www.getdropbox.com/home • https://www.sugarsync.com/ • http://www.apple.com/mobileme/ • http://aws.amazon.com/s3/ • http://www.expandrive.com/ • http://docs.google.com/ • http://pbworks.com/ • http://www.wdc.com/en/products/Products.asp?DriveID=361
  37. linkroll Project Management • http://basecamphq.com/ • http://goplanapp.com/ • http://www.activecollab.com/ • http://www.centraldesktop.com/
  38. linkroll Email • http://www.google.com/apps
  39. linkroll Telephony • http://voice.google.com/ • http://skype.com/ • http://grasshopper.com/ • http://www.ringcentral.com/ • http://www.toktumi.com/
  40. linkroll Remote Access • http://www.apple.com/mobileme/ • https://www.gotomypc.com/
  41. linkroll Backup • https://www.sugarsync.com/ • https://www.backblaze.com/ • http://www.carbonite.com/ • http://mozy.com/ • http://www6.crashplan.com/business/index.html
  42. linkroll Security • http://webworkerdaily.com/2008/07/27/7-ways-to-manage-your-passwords/ • http://agilewebsolutions.com/products/1Password • http://www.roboform.com/ • http://www.knoxformac.com/ • http://www.truecrypt.org/ • http://webworkerdaily.com/2008/07/27/7-ways-to-manage-your-passwords/ • http://nten.org/blog/2007/11/08/security-matters • http://www.slate.com/id/2223478/pagenum/all
  43. linkroll Where To Go for Help • http://www.google.com (duh) • http://www.nten.org/techclub • http://forums.techsoup.org/cs/forums/
  44. upcoming webinars From nonprofitwebinars.com Aug 25 Oct 21 How to use Facebook for your Beyond Strategic Planning: The Nonprofit Case for Integrated Planning Sep 1 Nov 4 Work From Anywhere: Building Understanding I: An Telecommuting for Nonprofit Overview of Facility Planning or Workers Renewal for Nonprofits Sep 16 Nov 18 Cultivating Stakeholders: A Strategy Building Understanding II: Facility of Inclusion for Challenging Times Development Options and Decisions Oct 07 Strategic Planning as Organizational Development

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