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Online Customer Reviews Are Insanely Important by Gregg Towsley

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http://www.GrowPlumbing.com - Online Customer Reviews Are Insanely Important by Gregg Towsley

5 Topics Covered In This Video!
1. Customer reviews are insanely important!
2. Secrets revealed about top review websites!
3. Are review tools a waste of money?
4. Tactics for acquiring reviews & sharing customer reviews.
5. Tips for responding to negative reviews

More Topics
6. How to integrate your plumbing & HVAC customer reviews into your social media accounts?
7. Customer review integration w/ Google Local Services Ads. (Google Guaranteed)
8. Ranking your Google Map listing w/ your reviews!
9. How much money does a bad review cost your business?

Related Article (Supporting Document)
21 Ways To Get Online Reviews For Your Plumbing / HVAC Business

http://www.growplumbing.com/2013/11/13/google-reviews/

Published in: Business

Online Customer Reviews Are Insanely Important by Gregg Towsley

  1. 1. Customer Reviews “Reviews Are Insanely Important”
  2. 2. ● Importance of customer review ● Impact of online customer reviews ● Are review tools a waste of money? ● Using reviews to control the conversation ● Tips for responding to negative reviews Agenda
  3. 3. Brand Heaven Brand Reputation Destruction OR
  4. 4. Online Credibility Leads / Phone Calls Communication
  5. 5. How People Buy
  6. 6. Local Listing Management
  7. 7. Courtesy Ignitor Digital Inc. https://ignitordigital.com/local-online-marketing/map-to-local-search-success/
  8. 8. Tools & Resources
  9. 9. Negative Reviews 1. Stay Calm 2. Always Respond 3. Embrace The Opportunity 4. Have Standards 5. Have Some Review Your Response 6. Ask Them To Change Review 7. Get More Positive Reviews
  10. 10. Process & System
  11. 11. How To Build Online Credibility?
  12. 12. Questions? Gregg Towsley Phone: 310-909-8835 Cell Phone: 617-549-5241 Email: gregg@growplumbing.com Blog: www.GrowPlumbing.com

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