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Human Factors: Tales from the trenches

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A lecture I deliver semi-regularly to undergraduate human factors classes about lessons learned in human factors practice.

Published in: Design, Technology, Education
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Human Factors: Tales from the trenches

  1. 1. Today’s challenge… 1 1a. Overdue Papers 1b. Papers Due this Week 2. Final Exams 3. Vacation Plans 4. Panic Centre Figure 1. Brain of a typical studentis universitas immediately prior to the end of term. (Note: Panic centre may be less enlarged among sub-species majoris keener.)
  2. 2. Objectives   
  3. 3. Outline    
  4. 4. Human Factors in Context     
  5. 5. …but, practice is different         
  6. 6. Take-home  
  7. 7.      • • •  • Product Development at a Large Company
  8. 8. Development Project Teams         
  9. 9. HF Report Card          
  10. 10. HF at a Small Start-Up        
  11. 11. Getting in the door…    
  12. 12. Gaining credibility    • •  •  • • •
  13. 13. Delivering Value         
  14. 14. Measuring Value          
  15. 15. Lessons Learned     
  16. 16. Lesson 1: HF has strategic impact IMPACTOFHFEFFORTHIGHLOW STAGE OF PRODUCT DEVELOPMENT CONCEPT DELIVERY MARKET LAUNCH Building the right thing - requirements - user architecture Building the thing right - requirements - user architecture Did we build it right? - verification Did we build the right thing? - market acceptance
  17. 17. Lesson 2: Prototypes are worth 1,000,000 words         
  18. 18. Lesson 3: Collaboration is priceless       
  19. 19. Lesson 4: Design, then distance      α  α
  20. 20. Lesson 5: Raise the bar         
  21. 21. Epilogue: My path since…         
  22. 22. Summary        
  23. 23. Gerard Torenvliet gerard@torenvliet.ca http://about.me/torenvliet

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