2014 Fall Product Training for Service Units


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Fall Product Training 2014

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2014 Fall Product Training for Service Units

  1. 1. 2014 Fall Product Program Girl Scouts of WILDERNESS ROAD
  2. 2. What Can Product Sales Do? • Supports council programs for girls in your council area. • Provides early start up funds for troops/groups. • Creates educational experience for girls to learn life skills. Goal Setting Decision Making Money Management People Skills Business Ethics
  3. 3. Sea Otters!
  4. 4. Online Learning Activities Online learning activities designed to enhance the troop program activity pieces
  5. 5. Dive In! Be A Reader Booklet activities available ONLINE Goal setting ! Give girls the tools to help them achieve their personal goals as well as their troop’s goals. Set a goal for greater success! Girl Power! Features 6 Girl Scouts nominated by their councils who are doing amazing things in their community.
  6. 6. Ashdon Farms Activity Poster Be Active! Set goals and plan for success
  7. 7. • National girls participating down -7.6% – GKSWRC UP +.06% • National per girl nut averages up +6.7% – GKSWRC per girl averages UP +3.4% • National nut sales overall down – 2.6% – GSKWRC overall DOWN -.09% *Based on statistics from Fall 2013 Ashdon Farms partner Councils 2013 National Nut Statistics*
  8. 8. Participation is Easy! • Girls can participate ONLINE and IN PERSON Magazines Address Booklet Nut/Candy items Photo Keepsakes ONLINE – no money to collect, customers pay directly. IN PERSON – girl collect money for magazine up front but nut/candy at time of delivery.
  9. 9. Troops earn: 15% for in person orders. 18% for online Orders. $3 shop credit for each address booklet Girl Packet Nuts & Chocolates Address Booklet Magazines Photo Keepsake Brochure Girl Sales Packets
  10. 10. • People already buy magazines! • The average family subscribes to 4 magazines a year and spends $125. • People can support Girl Scouts without spending any additional funds. • Magazines appeal to everyone, every interest! Why Magazines?
  11. 11. What’s New for 2014 •New nut products and a online nut store instead of online nut promise orders. •Addition of a new product line – ToRememberThis - personalized digital photo books and more.
  12. 12. 2014 New Product Offerings • Almond Cran-Orange Crunch • English Butter Toffee
  16. 16. To remember this New! Photo Keepsakes •A collection of photo-driven personalized digital photo books and more. •Customers upload photos from Facebook, Instagram, PCs and mobile devices to create photo books, calendars, cards and other items. •Runs seamlessly with existing program since orders are taken just like magazines – paper order forms or online. No additional work! •Customers receive email with code or pre-paid certificates with instructions on how to create their keepsakes at torememberthis.com. •Completed products delivered directly to customers 5 to 7 days after completion at torememberthis.com. •Mobile Bookshelf app included with every purchase.
  17. 17. Facebook and Twitter • Post to Facebook newsfeed • Opportunity to reach broader network of family and friends • Any sales directly track to Girl Scout’s QSP/Nut Online Program and are reported on the Girl’s Online Sales Report
  18. 18. PAPER FORM ORDERING  Same form is used to order magazines and photo keepsake items.  Customers should fill out the paper order forms.  Money is collected at the time the order is placed.  White and yellow returned to Fall Product Manager. Pink copy stays with customer
  19. 19. • Use for family and friends not contacted through other parts of the sale. • Names and addresses not rented or sold. • Easy to complete • Have girls bring holiday card list to a troop meeting and complete booklets during that time. • A completed booklet consists of 5 unique names and addresses. • Personalize with P.S. note. • Opportunity for $3 shop credit in troop proceeds for each completed booklet. • NEW – Only one mailing sent to customers. • Supporters will have the option to go online and order – no processing fee! ADDRESS BOOKLET
  20. 20. ONLINE ORDERING Girls can set goals and personalize their welcome page with optional photos and messages Participants register or login at http://girlscouts.qspgao.com/wilderness road for online magazine and online nut store
  21. 21. Sending Emails to Family & Friends • If participated last year, addresses are preloaded into emails page. • Participants will also have access to an Order History Report with customer purchases from last year. • Recipients of the email simply click the link, make their selection and pay with credit card. • No processing fees for customers. • Parents print Girl’s Online Sales Report or email to troop manager for girls to receive credit for orders generated online. • Troop leaders should identify themselves during the registration process to receive a detailed report of all sales for girls in their troop at the end of the program.
  22. 22. ONLINE NUT STORE • All emails will contain a link to shop for nuts online: • 25 Girl Scout items + 5 corporate gift items • Customers pay shipping • Girl’s Online Sales Report will have a total number of online nuts and dollars sold. • Troop manager should enter this information in Nut-e in the Online Nuts column. New!
  23. 23. Shipping Cost for Online Nuts
  27. 27. Shopping is Easy Emails sent to supporters will include a link to the Magazine Store and a link to the Nut Store
  28. 28. SPREADING THE WORD • Girls can invite customers to order online or order with paper order forms • Two ways to invite customers to shop online • Make sure girls write their Girl Online ID that is assigned upon registration on the business cards to ensure proper credit. If they don’t include this number, they must write first name, last name and troop number that they used to register on the online store • Girls distribute “Spread the Word” business cards to customers who can go directly online using girlscouts.qspgao.com
  29. 29. Girl’s Online Sales Report • Proceeds are earned for each order generated online. • Families simply print out or email the Girl’s Online Sales Report and submit it to the troop manager along with the paper orders to receive credit. • Reminder email with Girl’s Online Sales Report at the end of the sale. • Troop leaders can register to receive a detailed report at the end of the sale with all sales totals for girls in their troop. Equal Credit for All Magazine Orders and Online Nut Promises
  30. 30. ENCOURAGE GIRLS TO ENTER EMAILS FIRST • Original email sent immediately after training – Three reminders will be sent 5 days apart – After ordering, recipients will not receive reminder emails • Get emails out first – Emails are working while girls are taking orders using the catalog
  31. 31. QSP CUSTOMER SERVICE GUARANTEE Customer Service 800.251.1542
  32. 32.  Girls use order takers to collect nut and candy orders.  Money is collected at the time of DELIVERY!  Products will be delivered to the Service Unit Manager and picked up at the designated time by the troop manager. NUTS!
  33. 33.  Available in online store only!  Available with Caramel Treasures or Chocolate Truffles.  $8.00 plus shipping. 2014 GIRL SCOUT TIN
  34. 34. $8.00 $8.00 $7.00 $6.00 NEW $6.00 $6.00 $6.00 $6.00 $6.00 $6.00 NEW $5.00 $5.00 $5.00 $5.00 $5.00 SALE DATES- 10/1- 10/27$5.00
  35. 35. Support your favorite Girl Scout and the brave men and women serving in our military. Each $5 donation will be used to donate a nut item or a magazine subscription to the military. Supporting Our Military! Girls Selling 5 Or More Items Will Earn The SHARE Patch! HOT CAJUN
  36. 36. REMINDERSFOR LEADERS  Collect Girl’s Online Sales Reports from participating girls.  Enter online nuts, magazines and photo keepsakes into Nut-e for credit.  Nut Delivery from November 17-18. Set delivery schedule.  Count nut and chocolate products carefully before signing.  Distribute nut and chocolate products immediately.  If you have specific program questions, refer to your training materials or call the council office.
  37. 37. Girl Recognitions
  38. 38. 12 Nuts/Candy 3 Mags/TRT ADDRESS BOOKLET 5 NAMES ALL RECOGNITIONS ARE CUMULATIVE 12 emails 5 Military orders 6 Mags. $100 Combined sales $200 Combined Sales. Choice $300 Combined sales. Choice. $400 Combined sales OR OR $500 Combined sales $600 Combined sales $800 Combined sales PLUS SS PATCH $1000 $25 AMAZON GIFT CARD $300 SALES OR $1200 OR OR TRT Photo Journal $800 SALES
  39. 39. Log in: your SU + gswrc Password: ashdon www.ashdonfarmsnute.com
  40. 40. SERVICE UNIT DETAILS PAGE Be sure to enter delivery station and recognition delivery information. Without this address, delivery agent will be unable to deliver nut and chocolate products and UPS can’t deliver recognitions No PO Box – physical address only.
  41. 41. TROOP SET UP • To view troops in the SU, click Troops icon • Click pencil icon beside the troop you want to view • Set logins and passwords under “Troop Users” • Be sure to update leader and troop product manager information
  42. 42. GIRL ORDERS • Girl names can be entered into system at any time during the sale. • Enter the number of girls registered and click save. • After being added, girls appear in bottom container. – Enter products sold by each girl – Photo keepsake items are entered in the magazine columns and count just like a magazine subscription – Online nuts are entered as a cumulative total – Save after entering each girl order and again to confirm recognitions
  43. 43. GIRL ORDERS – Save after entering each girl order and save again to confirm recognitions – Only Submit troop order after all girl orders have been entered by clicking pink button
  44. 44. REPORTS
  45. 45. YOU OTTER STAY ON SCHEDULE October 28th By midnight Service Units must check all data entered and complete their duties by October 29th By midnight Troops must have all girl sales data entered by
  46. 46. Paperwork Returned to SU • If order forms or Address Booklets are incorrect, return to troop leaders or fall sale manager for corrections. • Pink copies of order forms remain with customers. • Girl order forms (yellow and white copies separated.) • Girl’s Online Sales Reports. • Address Booklets.
  47. 47. Your Goal: All girls participating in all stages of the sale
  48. 48. • Tie in how many cans/magazine dollars it will take to purchase their troop’s supplies. Motivate your parents/troop leaders to sell product!
  49. 49. Who can participate? What do we need to check to make sure they are compliant before selling?
  50. 50. A.C.H. Form • If troop filled out ACH for Cookies 2014, no need to fill out another ACH form. • New troops OR troops that have changed bank account information since Cookie Sale 2014 will need to fill one out. New Method!
  51. 51. Troop Product Manager Agreement • Troops MUST sign and return at training. • Explains financial responsibilities and obligations and gives council permission to sweep.
  52. 52. Parent Permission  Parent/guardian must sign prior to taking orders  Details financial responsibility  Includes information about sale  Leaders should keep until all money has been collected
  53. 53. Uncollectible Debt Form • Leaders should fill this out on any parent that owes money. • Due on December 8th to UDF@gswrc.org.
  54. 54. Deadlines for money due? • Troops will deposit $ weekly/often! • Checks should be made payable to troop #. • Girl $ due to leader – December 5th • UDF’s due – December 8th • Council sweep out of troop accounts – December 10th • Sweep includes 100% due to council. -Less parent UDF’s and troop profit
  55. 55. How well do you know the in’s and out’s of the sale?
  56. 56. Have Questions? Contact your Membership Specialist OR Product Sale Director Click on the HELP Icons SU & Troop Manuals ?
  57. 57. ThankYouforAllYouDo Construct a successful plan Design specific goals Your enthusiasm is contagious Motivate girls to participate Work together as a team and everyone wins You are the key to the success of the Fall Product Sale