GSGWM Service Unit Fall Product Sale Training 2010-2011


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GSGWM Service Unit Fall Product Sale Training 2010-2011

  1. 1. Girl Scouts of the <br />Green and White Mountains<br />2010 FALL <br />PRODUCT PROGRAM<br />
  2. 2. YOU<br />Are The Key To Our Success<br />
  3. 3. Plans to Increase Participation<br />In 2009 over 5,500 girls participated in the Fall Product Program<br />We hope to exceed that level in 2010!<br />There are still many more Troops and Girls to get involved in the program<br />
  4. 4. Fall Product Sale Participation<br />Benefits and Opportunities <br /><ul><li>All Troops are expected to participate in the two Council Sponsored Product Sales.
  5. 5. First is the Fall Product Sale and later in the Girl Scout year, the Cookie Program
  6. 6. Variety of options for Troops and Girls to offer.
  7. 7. Delicious nuts and candy at attractive prices
  8. 8. Family and Friends of Girl Scouts can also order and renew their favorite magazines
  9. 9. Purchases provide much needed support for local Girl Scouts.</li></li></ul><li>Reasons To Participate<br />Provides Valuable Early Start Up Funds <br />Helps Our Council<br />Promotes Literacy<br />Teaches Girls Valuable Life Skills<br />Community Service<br />Participating is the Right Thing to do<br />
  10. 10. ALL FALL 2010 OPTIONS IN ONE GIRL PACKET<br />Nuts $1-$2 per item in <br />Troop Proceeds<br />Girl Packet<br />MAGAZINES $1.50 for each catalog and on line orders in Troop Proceeds<br />Address Booklet<br />$2.00 in Troop Proceeds<br />
  11. 11. What You Will Receive…<br />Cases of Girl Sales Packets, 50/case <br />Printed Girl, Troop & SU Materials<br />Your Nut-e User Name & Password<br />Samples of Nuts & Incentives<br />Banking Instructions<br />You Will Receive These Materials<br />
  12. 12. Time Lines and Due Dates<br />Sale Dates:9/17 – 10/24<br />Troops Nut-e entry & paperwork deadline:10/31<br />Troop; Mag orders, address books, due to SU:10/31<br />SU submits to QSP and council: 11/5<br />
  13. 13. Launching The Program SERVICE UNIT RALLIES<br />
  14. 14. Suggestions To Help You Succeed<br />Encourage Leaders:<br /><ul><li>Send the program packet home with each girl
  15. 15. The families will make the decision on how to support the program
  16. 16. Explain how the online email offers can generate more orders
  17. 17. Anyone can Complete an Address Booklet
  18. 18. Buy Some Nuts to Eat, or Renew a Magazine
  19. 19. Emphasize the support of Girl Scouts…Participate</li></li></ul><li>Three Program Pieces – bundled together<br /><ul><li>Focused on the five skills girls learn with product program
  20. 20. Goal Setting
  21. 21. Decision Making
  22. 22. Money Management
  23. 23. People Skills
  24. 24. Business Ethics</li></li></ul><li>Online Activities<br />NEW<br />From QSP ‘Be A Reader’ and Ashdon Farms<br /><br /><br />Activities closely relate to Girl Scout program so girls can earn patches, badges and try-its<br />
  25. 25. It’s as easy as 1, 2, 3…<br /><ul><li>First…Send emails to friends & family and friends
  26. 26. Next…sell nuts and magazines In person
  27. 27. Last…complete the address booklet before everything is due to troop/group</li></li></ul><li>You Can Feel Good About This<br /><ul><li>We Offer many Children’s Publications
  28. 28. Kids Look Forward to Magazines
  29. 29. Magazines Help Kids Develop a Love of Reading</li></li></ul><li>Why Do 90% of Magazine Subscribers Buy Directly From The Publishers?<br /><ul><li>Girl Scouts Don’t Ask Them To Buy
  30. 30. People Don’t Know What a Great Value They Are
  31. 31. People Don’t Know Girl Scouts Can Earn Proceeds from the Magazine Sales
  32. 32. People Assume Schools
  33. 33. Already Have All Of the Magazine Sales</li></ul>300 Million Subscriptions NOT Sold by Schools or Girl Scouts<br />Girl Scout Sales Less Than ½%<br />School Sales<br /> 5 %<br />
  34. 34. Benefits of Online Ordering<br />Quick and Easy<br />Pay with Credit Cards Customers Purchase More!<br />Magazines arrive 6 to 8 weeks sooner<br />No paper order forms<br />No money to handle<br />Nationwide customer base<br />It’s the future…<br />
  35. 35. Any Girl… of Any Age…<br />Can Sit on the Couch <br />and Send a Few Emails!<br />
  36. 36. Online Program<br />Starts with the Flyer in the Girl Sale Packet<br />Directs the Girls to go to the Council website, and click on<br /> the link.<br />
  37. 37.<br />
  38. 38. Registration Page<br />
  39. 39. Interactive Online Program<br />3 age level interactive programs<br />Girl activities explore career interests, helping others and working together<br />
  40. 40. <ul><li>create an account using an email address at Council Website
  41. 41. Enter email addresses to Invite family and friends to support Girl Scouts
  42. 42. Print or email detailed order report to get credit for all sales during program
  43. 43. New: Option to receive Email every time a purchase is made
  44. 44. New: Detail Order Report Sent to registered Email Address at end of program</li></li></ul><li>Entering Emails<br />Emails are ONLY used for this program & NEVER rented or sold!<br />Monkey Email Option<br />Gail<br />Sederski<br /><br />
  45. 45. Electronic Nut Promise Order Taker<br />(For Presentation Purposes Only)<br />GIRL SCOUTS HEART OF PENNSYLVANIA<br />Aaron Parker<br />Lauren Parker<br /><ul><li>Option to Also ask family and friends to order nuts
  46. 46. Girls Select Who to Ask
  47. 47. Girls still have to collect money and deliver
  48. 48. Consumer Messaging emphasizes the need to pay for product upon delivery from Girl Scout</li></ul>Optional Email sent every time a nut promise is made<br />Detailed Order Report Sent to Adult’s Email Address at end of program<br />Transfer orders to row on nut order card and total<br />
  49. 49. Encourage Girls to Enter EmailsFIRST !<br />3 Emails are sent one week apart. Let Emails work while girls sell Nuts & Magazines from the Catalog<br />
  50. 50. Email entry screen<br />50% of Online Orders Come From the 2nd & 3rd email<br />
  51. 51. For people sending traditional emails, the entry screen will resemble this…<br /><ul><li>Copy for people checking nuts:</li></ul>Customers will now have the opportunity to make promises online to purchase their favorite nuts and chocolates. Please note that for these nut and chocolate products, money will not be collected online, and products will not be shipped directly to customers. Girls will need to collect money and deliver products.<br />You will receive an online report showing the promises that your supporters make to help you with the collection and delivery.<br />
  52. 52. At the END of Sale... Girls Print “Detailed Order Report” And Give to Troop Leader<br />Parent name<br />Troop #<br />Girl name<br />Units Sold<br />Dollars Sold<br />Check back & send more emails to reach your goals<br />
  53. 53. Monkey mailer<br /><ul><li>option to send a Monkey Mailer
  54. 54. Girls choose a career for Maggie the Monkey and email her to friends and family with a message about ordering by the deadline date
  55. 55. One standard message with a customizable date</li></li></ul><li>Monkey’s Recorded Message<br /><ul><li>Hi, I’m Maggie the monkey and we’ve been learning about careers and the importance of Girl Scouting. We need your help before X* date to earn money to fund activities and service projects. It’s easy to order or renew your favorite magazines by clicking on the link below. You save money and help your favorite Girl Scout reach her goals. Thanks for your support!</li></ul>* date entered as end date of sale<br />
  56. 56. Email entry screen for people doing monkey mail<br /><ul><li>There will be an option on this screen for people to select to send the nut link</li></li></ul><li>Customers will see…<br />Magazine store<br />Email (Sample Copy)<br />Hello karen,<br />XYZ Girl Scout Council is currently participating in a magazine product sale and needs your support! It’s fast, convenient, and easy for you to help Girl Scouts. When you buy, renew, or extend your favorite magazine subscriptions, or purchase books from our online store, 40% of each purchase helps Girl Scouts!<br />Just click on the link below and you will be able to view the council’s web page, offering: <br />-Over 600 popular magazine titles at savings of up to 85% off newsstand prices<br /> -Online shopping available 24 hours a day, 7 days a week!<br /> link<br />When you have finished shopping for magazines, you can also make a promise to purchase nut and chocolate products. No payment is necessary now. Claire Phillips will receive your selections and contact you later to collect money and deliver products. Simply click on the following link to browse our nut & chocolate offerings:<br />link<br />Thanks Karen for your support.<br />Electronic nut <br />order taker<br />
  57. 57. Customers will see…<br />Electronic nut order taker, <br />confirmation page<br />
  58. 58. When a customer makes a nut promise, they will get a confirmation email…<br />Thank you for your recent promise to purchase nuts or chocolates! A portion of the proceeds will go to XYZ Girl Scout Council on Claire Phillips’ behalf.<br />Below is a confirmation number for your promise. Claire Phillips will collect payment and deliver your products. If you have questions about your nut promise, please email (registered email address).<br />Thank you for supporting Girl Scouts!<br />Promise Number: 123456 placed on 6/10/2010<br />Details of products and prices of items ordered <br />*note – customers purchasing magazines will receive the same confirmation they do today.<br />
  59. 59. When a customer buys a magazine, the girl (or parent) receives….<br /><ul><li>Subject: One of your supporters has made a purchase!</li></ul>Hello Karen,<br />Claire Phillips has a new order! Cherie Mathis just made a purchase on QSP’s online store to support XYZ Council. The details are below:<br />Product name, quantity, price<br />To check your progress at any time, <click here> to log into your account.<br />Thank you for participating in the magazine sale!<br />Legal disclosures<br />
  60. 60. When a customer makes a nut promise, the girl (or parent) receives….<br /><ul><li>Subject: One of your supporters has made a promise to purchase nuts!</li></ul>Claire Phillips has a new nut promise! Cherie Mathis has promised to order the items below to support XYZ Girl Scout Council.<br />Product info: name, quantity, price<br />To check your progress at any time, <click here> to log into your account.<br />Thank you for participating in the nut sale!<br />Legal discolsures<br />
  61. 61. At the end of the sale, the girl (or parent) receives…..<br /><ul><li>Subject: Important: XYZ Council’s product sale has ended!</li></ul>XYZ Council’s product sale program has ended. Thank you Claire Phillips for your participation. Please <click here> for a summary of all of your supporters’ magazine orders and nut promises.<br />Please print this report or email it to your product program manager for credit.<br />Thank you for your support!<br />XYZ Girl Scout Council<br />
  62. 62. For Those Who Don’t Shop Online…<br />Magazine Catalog Ordering<br />
  63. 63. <ul><li> Renew Current Subscriptions
  64. 64. Buy New Subscriptions
  65. 65. Have GIFT Subscriptions Sent
  66. 66. All For The SAME PRICE and it Benefits Girl Scouts!! </li></li></ul><li>Pay later Paper orders<br />majority of orders still made in person<br />White and yellow stay with troop, pink with customer<br />Gift order forms included<br />
  67. 67. QSP/TIME Customer Guarantee<br />
  68. 68. Nuts and Chocolate<br />
  69. 69. 2010 Order Taker<br />
  70. 70. news with Nuts<br />Girl Scout TINwith mint meltaways<br />3 pack Gift Box <br />
  73. 73. It takes about 5-10 Minutes
  74. 74. $2.00 in troop proceeds and opportunity for every girl to participate
  76. 76. NAMES AND ADDRESSES NOT RENTED OR SOLD</li></li></ul><li>Address Booklet<br />Girls personalize postcards <br />for family & friends they have not already contacted<br />Ashley Braxton<br />Gulfcoast FL<br />737 11 <br />
  77. 77. Address Booklet Postcard<br /><ul><li>Girls complete postcards with names & addresses of friends and family
  78. 78. Personalize with a P.S. Message
  79. 79. Easy option, every girl can participate, no selling </li></ul>Annie<br />Greater Council<br />737<br />Abigail Parker<br />Abigail<br />Ms. Annie Sederski<br />1024 Nichols Lane<br />Hi Grandma -Thanks for supporting our Troop!<br /> Bloomington MN 55431<br />
  80. 80. “Capture Your Dream”<br />Troop Proceeds and Girl Recognitions<br />
  81. 81. $1 or $2 Per Nut Item<br />$2.00 Per Address Booklet<br />$1.50 for each magazine order Magazine Catalog Orders includes online<br />Troop Proceeds<br />Troops Can Easily Earn <br />Start-Up Funds<br />
  82. 82. How Much Can Your Troop Earn?<br /> Troop with 10 Girls<br />Each Girl sells:<br />3 QSP Orders<br /> 20 Nut Items<br /> 1 Address Booklet<br /> Troop Earns:<br />$315 Profit!!<br />Great Early Start Up Funds!!!<br />
  83. 83. Interlocking Patches<br />Collect Them All<br />
  84. 84. Girl Recognition Highlights<br /><ul><li>Interlocking Patch Set
  85. 85. Mini Gel Pens or Monkey = 20 items
  86. 86. Music Download Certificate or Tee Shirt = 40 combined items
  87. 87. Ribbon Watch Set or Large Monkey = 65 combined items</li></ul>Incentives are Pictured on the back of the nut order card in color.<br />
  88. 88. Attitude and Expectations<br /><ul><li>Explain the Importance of the Fall Sale; Important to the Council, Early Start Up Funds, Literacy
  89. 89. Handle Excuses
  90. 90. Explain that all Troops are expected to participate
  91. 91. Offer to Help Them</li></li></ul><li>Action Steps<br /><ul><li>Enter/Edit your troops in Nut-e and set up Troop user names & passwords
  92. 92. Plan Dynamic Trainings for your troops… Have Fun
  93. 93. Show incentives & nut samples at trainings</li></ul>Steps to Your SU Success<br />
  94. 94. Action Steps…<br /><ul><li> Distribute girl sales packets, printed materials and Troop Goal Sheets
  95. 95. Maintain a Positive Attitude & be Excited
  96. 96. Ask For Help if you need it… too important not to</li></ul>Steps to Your SU Success<br />
  97. 97. Action Steps…<br /><ul><li> Follow up with your Leaders by Phone, Email, Text, etc.
  98. 98. Forward Promotional emails from Council to your email list, They Work!
  99. 99. Encourage late forming troops to participate
  100. 100. Remind Leaders of deadlines</li></ul>Steps to Your SU Success<br />
  101. 101. 2010 Fall Product Program<br />Troops are being invited to go to the Council website and view a Fall Product Program training.<br />The 15 minute online training should give them some preliminary information about the program.<br />We ask that Troop Managers view this training BEFORE they come to your Service Unit meeting to receive all the specifics AND the sales materials!<br />
  102. 102. MORE INTUITIVE<br />FEWER CLICKS<br />ENHANCED PERFORMANCE<br />DEPENDABLE<br />It’s the Nut-e You Know, But Easier and Faster<br />
  103. 103. New Web Address<br /><br />Your Service Unit Logo In<br />Login Name: Password:<br />
  104. 104. Service Unit - Addresses <br /><ul><li>Enter login and password assigned to you
  105. 105. Enter incentive & Nut Delivery Sites</li></li></ul><li>Service Unit- Troop Set-Up<br /><ul><li>To view or Add troops in the SU, click “Troops” icon
  106. 106. Click pencil icon beside the troop you want to view
  107. 107. Set-Up Login & Password under “Troop Users”</li></li></ul><li>Troop/group - Addresses<br /><ul><li>Troop Enters login and password assigned
  108. 108. Ask troop to update contact information</li></li></ul><li>Troop/group – Order Entry<br /><ul><li>Follow Steps 1 to 4 after clicking “Girl Orders” Icon
  109. 109. If troop submits, Service Unit can un-submit Troop
  110. 110. Help Icons Available Throughout Nut-E 2.0</li></li></ul><li>Click the green Add Order Button , enter Magazine and Nut Quantities, and click Save. Incentives will automatically calculate. <br />
  111. 111. Enter quantities sold and Incentives Automatically populate. If there is a Choice, you need to select the desired choice. <br />
  112. 112. Submit Nut/Candy Order<br />After all girl orders have been finalized, click the green “Submit Nut/Candy Order” button. Troops can still edit the QSP items until the Council submits their Incentive Order.<br />
  113. 113. Reports Icon<br />When the page opens all reports listed will be at the Service Unit level. To view Troop level reports just select a Troop from the drop box. To see Service Unit level reports again, just select “All Troops” at the top of the drop box. Some reports are available in both PDF and Excel formats. Just click the icon you wish to view.<br />
  114. 114. Delivery Ticket and Receipt<br />Service Unit, Troop and Girl Level Reports Available 24/7<br />Eliminate need for receipt books<br />
  115. 115. Have Questions?<br />Click on the HELP Icons<br />SU & Troop Manuals<br />Call Council<br />
  116. 116. By Working Together… We Can All Achieve Our Goals<br />Let’s Make This The Best Fall Product Sale Ever!<br />
  117. 117. Thank You!<br />
  118. 118. THANK YOU<br />Pat Farrell<br /> Director of Product Programs<br /> Girl Scouts of the Green and White Mountains<br /> Serving New Hampshire and Vermont<br /> PO Box 10832 - One Commerce Drive<br /> Bedford, NH 03110<br /> 603-627-4158 x137 or 888-474-9686 x137<br /><br /> <br />