Letters & memos_draft_1

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  • http://en.wikipedia.org/wiki/Letter_(message)http://en.wikipedia.org/wiki/Memorandum
  • Textbook – page 184 & 185
  • Textbook – page 184 & 185
  • Textbook – page 184 & 185
  • Textbook – page 188
  • Source: http://jobsearchtech.about.com/od/letters/l/bl_block_p.htm
  • Textbook – page 158 & 159
  • Source: http://www.okcareertech.org/cac/pages/academic_integration/BasicBusinessCorrespondenceMemoLap2.htm
  • http://homepages.wmich.edu/~bowman/gdnews.html
  • Letters & memos_draft_1

    1. 1. LETTERS & MEMOS<br />
    2. 2. DEFINITION<br />LETTER :<br /> -it’s a written message <br /> -addressed to a person or organization<br />MEMO :<br />-It’s a document or other communication<br /> -helps the memory by recording events <br />
    3. 3. The Three basic writing process<br />Processes for successful letters and memos; <br />1- Prewriting<br /> 2- Writing<br /> 3- Revision <br />
    4. 4. PROCESS 1 - PREWRITING<br />Determine your purpose<br />Visualize the audience<br />Select the medium<br />Anticipate the reaction to your message<br />
    5. 5. PROCESS 2 - WRITING<br />Collect relevant information<br />Organize into a list<br />Compose the first draft<br />Use plain English<br />
    6. 6. PROCESS 3 - REVISION<br />Provide clarity and conciseness<br />Proofread and make necessary corrections<br />Evaluate from the reader’s viewpoint<br />
    7. 7. CHARACTERISTICS OF GOOD BUSINESS LETTERS<br />Clear Content:<br /> -Short paragraphs and transitional expressions<br /> -Familiar words and active-voice verbs<br />Goodwill Tone:<br /> -Frame ideas positively<br />Correct Form:<br /> -Appropriate formats<br />
    8. 8. SAMPLE OF BUSINESS LETTERS<br />
    9. 9. STRUCTURE OF MEMOS<br />Informative subject line<br />- Summarize the message<br />Opening<br /> -Reveal the main idea immediately<br />Body<br />-Explain and justify the main idea<br />Appropriate Closing<br /> -Action information – dates & deadlines<br /> -Summary<br /> -A closing thought<br />
    10. 10. SAMPLE OF MEMOS<br />
    11. 11. Closing statementDOs AND DON’Ts<br />Use These<br />Avoid These <br />I’m glad<br />I’ll be glad to<br />Write me / call me<br />You’ve been a big help<br />I hope<br />We trust<br />Do not hesitate<br />Thank you again<br />
    12. 12. BIBLIOGRAPHY<br />http://homepages.wmich.edu/~bowman/gdnews.html<br />http://www.okcareertech.org/cac/pages/academic_integration/BasicBusinessCorrespondenceMemoLap2.htm<br />http://jobsearchtech.about.com/od/letters/l/bl_block_p.htm<br />http://en.wikipedia.org/wiki/Letter_(message)<br />http://en.wikipedia.org/wiki/Memorandum<br />Gauffey, Rhodes and patriciarogin. Business Communication process and product. 3th edition. Nelson Education,print.<br />
    13. 13. For more information on site index, <br />click here<br />

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