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Collabuni i know2010

  1. 1. 02.09.2010 Institute of Information Science and Language Technology Joachim Griesbaum, Saskia-Janina Untiet-Kepp Facilitating collaborative knowledge management and self-directed learning in higher education with the help of social software Concept and implementation of CollabUni – a social information and communication infrastructure 1
  2. 2. 02.09.2010 Outline Social Software as an information and communication infrastructure in higher education Emergence of CollabUni: basic concept and approach Current status and preliminary evaluation data Outlook CollabUni 2 2
  3. 3. 02.09.2010 Social Software in higher education Formal Learning: As tools to support and allow specific didactic scenarios, for example e-portfolios as an assessment tool CollabUni 3 3
  4. 4. 02.09.2010 Social Software in higher education Knowledge Management Approach [Nonaka, 1995]. University As an infrastructure, Department primarily supporting Group informal learning Individual [Baumgartner, 06] and enabling new possibilities for Knowledge manifold knowledge Community) processes across personal and organi- zational boundaries within (and, potentially also outside) the institution CollabUni 4 4
  5. 5. 02.09.2010 Information and communication infrastructures in higher education Primarily organization Rarely corresponding to ideas of centric and following an supporting knowledge growth information distribution by fostering interpersonal paradigm. Only restricted interaction and knowledge and predefined many-to- many communication exchange as argued by e.g. environments [Reinmann-Rothmeier, 01], [Wenger, 98], [Nonaka, 95] with the help of social software [Chatti, 07] CollabUni 5 5
  6. 6. 02.09.2010 Educational process in higher education Course of studies Time Course Course Course Course Course Course Course Course Course Course Course Course Final exam and thesis Course Course Course Course Exams taken in the course of the studies Knowledge and communication infrastructure Support for knowledge CC processes across personal Library and organizational boundaries? CollabUni 6 6
  7. 7. 02.09.2010 Technical concept of a social information and communication infrastructure [Griesbaum, 09] Web- Course A resources Library Social network E-Portfolio A E-Portfolio C Interfaces to/ integration of (n:m-) communication and collaboration tools E-Portfolio B Course B CollabUni Course C Course D 7 7
  8. 8. 02.09.2010 Implementation process approach of a social knowledge community • Controlling Evolution • Feedback • Advance in cooperation with participants • Initial marketing, activation of disseminators • Initiation and support of communication and Roll out collaboration through support mechanisms (Moderation): events, rituals (awards, anniversaries,), „topic weeks“, „profile of the week“, polls, news • Technical: system selection, configuration, GUI-design Design & • Administration and organization: social norms, incentive Configuration schemes, community building • Contents: acquisition, editing, copyright, quality criteria • Analysis and definition of goals and target groups Analysis • Framework conditions • Needs CollabUni 8 8
  9. 9. 02.09.2010 Outline Social Software as an information and communication infrastructure in higher education Emergence of CollabUni: basic concept and approach Current status and preliminary evaluation data Outlook CollabUni 9 9
  10. 10. 02.09.2010 CollabUni CollabUni is an example and a case study for building up a social information and communication infrastructure at the University of Hildesheim CollabUni 10 10
  11. 11. 02.09.2010 CollabUni Based on a low cost and bottom-up design and configuration approach actively involving the target group Participants of the seminar „collaborative knowledge management“ CollabUni 11 11
  12. 12. 02.09.2010 CollabUni Based on Mahara, an open source E-Portfolio system with social network features Profiles Groups Views CollabUni 12 12
  13. 13. 02.09.2010 Example profile in CollabUni CollabUni 13 13
  14. 14. 02.09.2010 Student created groups in CollabUni CollabUni 14 14
  15. 15. 02.09.2010 Mixed group (lecturer and students) Covering topics related to the B.A. and M.A. degree programs of “International Information Management” (IIM) CollabUni 15 15
  16. 16. 02.09.2010 Initial conclusion CollabUni offers manifold features Students succeeded in to support formal and informal drafting and implementing learning a basic system and also designed important A place for self-presentation organizational and and networking administrative aspects Rooms for self-determined n:m-communication and collaboration CollabUni 16 16
  17. 17. 02.09.2010 Outline Social Software as an information and communication infrastructure in higher education Emergence of CollabUni basic concept and approach Current status and preliminary evaluation data Outlook CollabUni 17 17
  18. 18. 02.09.2010 Current status System robustness Winter term 2009 first evaluation phase on the Necessary resources for a departmental level sustainable operation User acceptance and usage CollabUni 18 18
  19. 19. 02.09.2010 User acceptance and usage User test with a cohort of 79 first-year students in the “International Information Management” bachelor program There was little self- Results of a survey indicate initiated knowledge that roughly one third of activity of these 79 first students see an added value year students during the in CollabUni and declare whole term themselves ready for active participation CollabUni 19 19
  20. 20. CollabUni User acceptance N=44. Mean values, measured on a 5-stage 5 20 scale. Values ranged from 1 “under no circumstances” to 5 “for sure” 20 02.09.2010
  21. 21. 02.09.2010 Usage Number of users: 221 (27.08.2010) Number of groups: 31 (27.08.2010) CollabUni 21 21
  22. 22. 02.09.2010 Outline Social Software as an information and communication infrastructure in higher education Emergence of CollabUni: basic concept and approach Current status and preliminary evaluation data Outlook CollabUni 22 22
  23. 23. 02.09.2010 Conclusion …ease and cost effectiveness on CollabUni shows and stands the technical side for a possible low-cost and bottom-up approach of …aimed for knowledge implementing social software processes are not self-initiating as a personal and social and self-supporting. Little information and awareness and little explicitly communication infrastructure mentioned need on the part of in higher education. Results so the users. Nevertheless a far indicate… substantial fraction seems to be open minded towards such an environment CollabUni 23 23
  24. 24. 02.09.2010 Outlook The university-wide roll Administrative and organizational out phase is the next step support components and incentive in implementing schemes CollabUni at the Appealing content (an initial University of Hildesheim inventory e.g. a repository of term papers or theses) The evaluation confirms the decisive importance Attractive use cases and of the social design of applications (e.g. an Erasmus/ such an infrastructure exchange student „community of practice“) CollabUni 24 24
  25. 25. 02.09.2010 Thank you URL of this presentation CollabUni 25 25
  26. 26. 02.09.2010 References [Baumgartner, 06] Baumgartner, P.: Web 2.0: Social Software & E- Learning, In Computer + Personal (CoPers), Schwerpunktheft: E-Learning und Social Software, 8:20-22, 34, 2006. [Chatti, 07] Chatti, M.A., Jarke, M., Frosch-Wilke, D.:. The future of e- learning: a shift to knowledge networking and social software, In International Journal of Knowledge and Learning 2007, 3, 4/5, 404-420, 2007. [Dittler, 07] Dittler, U., Kindt, M., Schwarz, C.: Online-Communities als soziale Systeme. Waxmann, 2007. [Downes, 05] Downes, S.: E-learning 2.0, In eLearn Magazine October 16, 2005, CollabUni 26 26
  27. 27. 02.09.2010 References [Giannoukos, 08] Giannoukos, I., Lykourentzou, I., Mpardis, G., Nikolopoulos, V., Loumos, V., Kayafas, E.: Collaborative e-learning environments enhanced by wiki technologies, In Proceedings of the 1st international conference on PErvasive Technologies Related to Assistive Environments, 1-5, ACM, New York, NY, USA, 2008. [Griesbaum, 09] Griesbaum, J., Semar, W., Koelle, R.: E-Learning 2.0? Diskussionspunkte auf dem Weg zu einer neuen Informations- und Kommunikationsinfrastruktur in der Hochschulausbildung, In Kuhlen, R. (ed): Information: Droge, Ware oder Commons? Wertschöpfungs- und Transformationsprozesse auf den Informationsmärkten, ISI 2009 - 11. Internationales Symposium für Informationswissenschaft, Universität Konstanz, 1. - 3. April 2009, S. 429-444. CollabUni 27 27
  28. 28. 02.09.2010 References [Jaksch, 08] Jaksch, B., Kepp, S.-J., Womser-Hacker, C.: Integration of a Wiki for collaborative knowledge development in an E-Learning context for university teaching, In Holzinger, A. (ed.): HCI and Usability for Education and Work. 4th Symposium of the Workgroup Human- Computer Interaction and Usability Engineering of the Austrian Computer Society, USAB 2008, Graz, Austria, November 20-21, 2008. Proceedings. Springer: Berlin, 2008, S. 77–96. [Kerres, 06] Kerres, M., Wilbers, K,: Potenziale von Web 2.0 nutzen, In Hohenstein, A.; Wilbers, K. (ed), Handbuch E-Learning, DWD: München, 2006, http://mediendidaktik.uni-duisburg- [Kim, 01] Kim, A.J.: Community Building: Strategien für den Aufbau erfolgreicher Web-Communities, Bonn, Galileo Press, 2001. CollabUni 28 28
  29. 29. 02.09.2010 References [Nonaka, 95] Nonaka, I., Takeuchi, H.: The knowledge-creating company, New York, Oxford University Press, 1995. [Preece, 00] Preece, J.: Online Communities: Designing Usability and Supporting Sociability, Wiley, 2000. [Prensky, 01] Prensky, M.: Digital Natives, Digital Immigrants, In On the Horizon. NCB University Press, 2001, 9, 5, 1-6. [Ramanau, 09] Ramanau, R., Geng, F.: Researching the use of Wiki´s to facilitate group work, In Procedia Social and Behavioral Sciences 2009, 1, 2620-2626. [Reinmann-Rothmeier, 01] Reinmann-Rothmeier, G.: Wissen managen: Das Münchener Modell. Forschungsbericht Nr. 131, 2001 CollabUni 29 29
  30. 30. 02.09.2010 References [Sigala, 07] Sigala, M.: Integrating Web 2.0 in e-learning environments: a socio-technical approach, In International Journal of Knowledge and Learning, 2007, 3, 6, 628–648. [Wenger, 98] Wenger, E.: Communities of practice: Learning as a social system, In The Systems Thinker, 9, 5, 1-5. [Wenger, 02] Wenger, E., McDermott, R., Snyder, W.M.: Cultivating Communities of Practice, Harvard Business School Press, 2002. [Wieden-Bischof, 09] Wieden-Bischof, D., Schaffert, S.: Erfolgreicher Aufbau von Online-Communitys. Konzepte, Szenarien und Handlungsempfehlungen, Salzburg NewMediaLab, 2009. CollabUni 30 30