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Sam k2


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Sam k2

  1. 1. A key to unlocking the mysteries of Asset Management ?<br />Paulette Makepeace<br />Assistant Head IT User Services<br />University of Glamorgan<br />
  2. 2. ........... Keys ?<br />Challenges and responsibilities<br />Solutions uncovered<br />Proof of concept<br />Raw Data <br />Data Analysis<br />Using information wisely<br />Future thinking<br />
  3. 3. Challenges and responsibilities<br />The University strategic objectives are to demonstrate more effective and efficient ways of managing resources. <br />Adhoc procurement<br />based on the number of seats in a teaching or office space. <br />The university has a legal requirement to demonstrate compliance in its management of software resources <br />Proprietary licence agreements<br />Published software policies (est. Feb. 2010)<br />FAST<br />
  4. 4. Meaningful and accurate?<br />Data<br />Relevant data on use (students only)<br />By whom, where and when<br />Academic year cycle<br />Information<br />Central v devolved<br />Site licences <br />Concurrent licences<br />Individual licences<br />
  5. 5. How many?<br />How many different software products are being monitored, (includes suite components ie Excel, Photoshop etc)<br />A) 219<br />B) 156<br />C) 101<br />D) 375<br />Over 30 suppliers and 100s of terms and conditions and licence types <br />Open source - massive ‘growth’ area – traffic lights<br />
  6. 6. Need for change<br />Loss of team leader; loss of knowledge<br />FAST membership<br />Information management<br />Storage <br />DB with prompts<br />New Team Leader:<br />Fresh Eyes<br />Options<br />Opportunities <br />
  7. 7. Keyserver: the dream product?<br />Reduce the total cost of ownership of software <br />Facilitate buying decisions with accurate software usage statistics including options to consider the use of concurrent licenses<br />Organise the universities’ entire software library <br />Serve as the automatic 'software librarian' for the network <br />Audit, report and enforce all software policies <br />Stay legal with respect to all software licenses <br />Provide substantive evidence of good management for all external software compliance audits <br />
  8. 8. Keyserver (K2): the reality<br />Existing installed software: used to transfer access from specialist computer labs to 24/7 open access lab<br />Funding for additional licences to cover all student machines agreed Oct 2011– PC and Mac platforms<br />Installation ‘fun’ as identified needs<br />To review Active Directory structures/cleanse entries<br />To standardise desktop processes<br />To maintain consistency <br />Impact on team resources<br />
  9. 9. SAM Project 2010/11<br />Use of K2 as part of larger Software Asset Management project<br />Assuring university software policies<br />Being fit for external audit<br />Supporting University in being more efficient in spend on software costs<br />Ensuring compliance<br />
  10. 10. Data results<br />Shocks<br />Most frequently used software is....<br />Academic exposure – wish v reality<br />Misspent monies ?<br />Anomalies<br />Partial data view (Nov 10 – March 11 with a gap)<br />Inconsistent manual setup<br />Data import to excel – time values<br />
  11. 11. Peaks and trends <br />Above illustrates peak usage for MS office and again the peak trend for 1 week for L216<br />
  12. 12. Data Analysis<br />Working with faculty Business Development Managers<br />LCSS not decision makers – Influencers<br />Data caveats<br />Snap shot not full year<br />Historical data – not predicting future L&T needs<br />Reporting<br />Trends<br />
  13. 13. Using the K2 information wisely<br />Model options:<br />Purchasing of licences based on corporate use<br />Concurrent licensing<br />Site licensing<br />Shared licensing<br />Peak use analysis – generated 4 x savings v. costs in year 1<br />Software versioning<br />Hardware choice – (student)<br />Timetabling<br />Computers in use ie flags support requirements<br />Problem solving ie slow computers<br />
  14. 14. Future thinking<br />Next steps<br />Licences for Staff machines<br />Software management – locked nodes<br />Full years data - whole picture 2011/12<br />Concurrent licensing at component level<br />Vendor negotiation<br />Links to other projects – App Jukebox<br />Hardware Management<br />
  15. 15. Over to you<br />....... Any questions ?<br />