Mig Introduction Retail


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Mig Introduction Retail

  1. 1. 1 Mobile Interactive Group mCommerce Presentation Greg Snook Business Development ExecutiveFor more information contact greg.snook@migcan.com or tel: 0207 921 5388
  2. 2. 2 Mobile Interactive Group (MIG) is the UK market leader in the provision of broadcast interactive mobile services Privately owned (£78m revenue in 2009) and 160 employees Regional offices in UK: London, Manchester and Newton Abbott New offices open in the US, Canada, Australia and South Africa 100% owned proprietary mobile technology covering the entire mobile services value chain
  3. 3. 3Our Mobile Business Mobile Web & Apps Technology Mobile CRM & Comms Interactivity & Messaging mCommerce & Payments Digital Design & Build Digital Cross Platform Loyalty Live Event Technology Mobile Marketing & Strategy Mobile Advertising Platform Advertising Media Sales & Campaign Management Rich Media Innovation Creative Build & Development
  4. 4. 4Our core Skillsets • We help clients understand how to use the many elements of the mobile MOBILE ecosystem to help them achieve their business goals and objectives STRATEGY • We help clients integrate mobile platforms into their existing systems and INTEGRATION business processes • We have an in-house design and UX team focussed on delivering the ultimate DESIGN / UX consumer experience across multiple mobile platforms BUILD & • We build and develop award winning mobile applications and mobile websites DELIVERY • We use our understanding of the mobile advertising marketplace, mobile search PROMOTION and the use of SMS to drive uptake of your mobile products and services
  5. 5. 5Our Clients
  6. 6. 6Mobile Design and User Experience Overview Launched in May 2010, Your M&S mobile is a full retail site for Marks and Spencer, and as such represents the first large-scale deployment to the mobile web by a UK retailer. The site features the complete set of product ranges, account management and store locator. Strategy M&S had decided on a technology route for the site build, but requested New Toy to define a set of visual standards and design guidelines for the site that accurately reflected, and even enhanced, the world-famous brand. Results The site has been launched to very positive response, especially regarding its look and feel “...overall site design and navigation is excellent” eConsultancy
  7. 7. 7Mobile Applications• Thinking – Create a self-service account management tool for O2 customers (this is massively successful)• Features – Initially built using a screen scraping solution that removed vast amounts of integration time from O2 – Moved to a full API feed based solution when this functionality was made available by 02
  8. 8. 8Mobile internet + strategy Overview Rimmel’s media agency, OMD, asked MIG to develop a mobile strategy to provide fresh and engaging mobile content and keep Rimmel fans coming back for more. Strategy We designed a dynamic mobile web site that refreshed with their product release schedule every 6-8 weeks. Content included access to free samples, video downloads of Rimmel brand ambassadors (Kate Moss, Sophie Ellis Bextor, Lily Cole) how-to make-up tips, social content, application downloads and more. Results Over 40%of users on the site go on to download or register Over 1/3 of CRM scheme members return to the site monthly 145,000 downloads...so far Winner – Best Use of Mobile, Festival of Media, Valencia 2010
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  11. 11. 11Retailers typically lag behind consumer demand for mobile commerce• Consumer demand for mobile commerce is ahead of retailer supply• 22.95m people (51% of UK mobile users) have bought via their phones• 26.55m (59%) have used mobile media such as apps.• Research by the IAB, AIME and IMRG found only 20% of the UK’s most popular retailer websites were optimised for mobile.• The survey also found that 16% of people are more likely to complete a purchase if the user experience on mobile is easy.
  12. 12. 12Thank you for taking time to look through the presentation, if you would like anyfurther information or would like to book an appointment to talk more about yourcompanies mobile strategy and how MIG can help your company, contact me on;Greg SnookBusiness Development ExecutiveEmail – greg.snook@migcan.comTel – 0207 921 5388 dd