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NTC 2010 "Working With Opensource Software And Vendors"


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This panel discussion was presented at the 2010 Nonprofit Technology Conference hosted by NTEN ( in Atlanta GA, April 9, 2010

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NTC 2010 "Working With Opensource Software And Vendors"

  1. 1. Working With Open Source Software And Vendors Gregory Heller, CivicActions @gregoryheller Dave Greenberg, CiviCRM, @dggreenberg Margaux O'Malley, Grand Junction Design, @margaux_omalley Sarah Davies, ACLU WA @sarahdavies Session Code: 176
  2. 2. Gregory Heller Strategist, CivicActions @gregoryheller Sarah Davies Internet Operations Manager, ACLU of Washington @sarahdavies David Greenberg Project Manager, CiviCRM @dggreenberg Margaux O'Malley President, Grand Junction Design @margaux_omalley
  3. 3. Who Are You? <ul><li>Nonprofit Staff or Executives? </li></ul><ul><li>Open Source Software Developers or Vendors? </li></ul><ul><li>Proprietary Software Developers or Vendors? </li></ul><ul><li>Non-Developer Consultants? </li></ul>Gregory Heller
  4. 4. What Do You Know? Are You Using Free and Open Source Software? Gregory Heller
  5. 5. What Do You Know? Are you sure? Desktop Gregory Heller
  6. 6. What Do You Know? <ul><li>Online </li></ul><ul><li>Content Management </li></ul><ul><li>Contact Management </li></ul><ul><li>Server Stack </li></ul>Gregory Heller
  7. 7. What Is Open Source? <ul><li>Free Software or Free and Open Source Software (FOSS) </li></ul><ul><li>You have access to the source code </li></ul><ul><li>You do not have to pay a licensing fee to use it </li></ul><ul><li>You can build on the code, modify it and redistribute your improvements </li></ul>Gregory Heller
  8. 8. Why Open Source ? No License Fees No Vendor Lock-In* Customizable Community Morality? cliff1066™ subcircle Gregory Heller
  9. 9. Moral? Basic argument: Non Profit $ should not go to licensing fees and profits of proprietary software companies. Investing in Free and Open Source Software advances a tool set available to those with the least among us. Watch Last Year's NTC Keynote from Eben Moglen Gregory Heller
  10. 10. No Vendor Lock-In & Community <ul><li>Signs of Good Open Source Software: </li></ul><ul><li>Strong Community </li></ul><ul><li>Vibrant Vendor Ecosystem </li></ul>Gregory Heller
  11. 11. About CiviCRM <ul><li>Designed by and for non-profits </li></ul><ul><ul><li>Fundraising </li></ul></ul><ul><ul><li>Events </li></ul></ul><ul><ul><li>Membership </li></ul></ul><ul><ul><li>Newsletters </li></ul></ul><ul><ul><li>Case management </li></ul></ul><ul><ul><li>Drupal and Joomla integration </li></ul></ul><ul><li>Breast Cancer Research Fdtn, Wikipedia, Mozilla Foundation, Drupal Association … </li></ul><ul><li>Learn more at` </li></ul>Dave Greenberg, CiviCRM @CiviCRM
  12. 12. Our Community <ul><li>Thousands of installed sites </li></ul><ul><li>16,000+ community members </li></ul><ul><li>Online forum and IRC channel </li></ul><ul><li>Local meetups </li></ul><ul><li>“ CiviCon 2010” </li></ul>Dave Greenberg
  13. 13. Choosing Partner(s) <ul><li>Assess in-house resources (analysis + sys admin) </li></ul><ul><li>Where do you need help? </li></ul><ul><ul><li>Design, Configure and Customize </li></ul></ul><ul><ul><li>Data Migration </li></ul></ul><ul><ul><li>Hosting </li></ul></ul><ul><ul><li>Ongoing support and maintenance (upgrades!) </li></ul></ul><ul><li>Partner selection is critical </li></ul><ul><ul><li>Experience w/ open source + specific platform(s) </li></ul></ul><ul><ul><li>Experience w/ organizations and implementations like yours (features, scale, user profile …) </li></ul></ul><ul><ul><li>Best practices approach to customization </li></ul></ul>Dave Greenberg
  14. 14. Participate and Contribute! <ul><li>Everyone can contribute regardless of skills and background! </li></ul><ul><li>Give and get help on forums and IRC </li></ul><ul><li>Improve the documentation </li></ul><ul><li>Join or start a local meetup </li></ul><ul><li>Promote the project to other NPOs </li></ul><ul><li>Share a case study </li></ul><ul><li>Spec a new feature or improvement (and sponsor or develop it) </li></ul><ul><li>Review / test alpha and beta releases </li></ul><ul><li>Report / help diagnose bugs </li></ul>Dave Greenberg
  15. 15. Does open source matter? <ul><li>“ It may be time for organizations to think about rejecting the standard “every organization for themselves” mentality of software acquisition and development, and consider investing in open source tools that enrich the sector as a whole.” </li></ul><ul><li>Michelle Murrain - </li></ul>Dave Greenberg
  16. 16. Open source makes the world a better place Margaux O'Malley
  17. 17. Spirit of community and camaraderie Margaux O'Malley
  18. 18. An ongoing investment A way to give back Margaux O'Malley
  19. 19. <ul><li>Relationships! </li></ul><ul><li>What makes a good… </li></ul><ul><ul><li>client? </li></ul></ul><ul><ul><li>vendor? </li></ul></ul><ul><ul><li>RFP? </li></ul></ul>Margaux O'Malley
  20. 29. Evaluation Code: 176 How Was this Session? Call In Text Online Call 404.939.4909 Enter Code 176 Text 176 to 69866 Visit Enter Code 176 Session feedback powered by: Tell Us and You Could Win a Free 2011 NTC Registration!