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Yammer admin get started-guidance


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This is a Yammer resource from the "Work like a Network" packet that can be downloaded from the Microsoft FastTrack resource site:

The Yammer resource packet is designed to help companies successfully launch and integrate Yammer. You can download the packet here;

Packet also includes:
Email Templates
Poster/Flyer Templates
Work like a network Training PowerPoint
Learning Path Scenario
Yammer Guidance

You can view my favorite Yammer Resources on this Pinterest board: Yammer Resources

Published in: Technology
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Yammer admin get started-guidance

  1. 1. ADMINS GUIDE TO GETTING STARTED So, you’ve been chosen as your company’s Yammer admin. Now what? Get started with this quick start guide and checklist to plan, build, manage and promote Yammer. Once you have completed the tasks on the checklist and successfully launched Yammer, you can always come back to these resources to take the growth and development of your network to next-level greatness. Join the Office 365 Network to share tips and best practices with other Yammer customers It’s easy to get started To roll out a successful social workspace for your organization, follow these steps. Activate Yammer. See the “Yammer Activation Guide” document or view the guide online to get started. Develop your launch plan and identify stakeholders Personalize your Yammer network and include guidance on usage Launch network to a chosen set of pilot groups Launch network to end users Drive ongoing membership and usage Give yourself a pat on the back for a job well done 1. 2. 3. 4. 5. 6. 7. Use Yammer as your social workspace to share updates, ask questions, get feedback and collaborate on files – all in one central location. Welcome, we’re glad you’re here!
  2. 2. PL AN BUILD Get started checklist Use this checklist to help guide you through the process of planning, building, launching, and promoting your Yammer network. • Identify your group’s purpose: Who will use it? What will they find here? How will group members benefit most byusing thisspace? • Identify your team: The most successful Yammer rollouts occur when a committed team representing a cross- section of your organization works together to execute tasks ontime. • Establish technical needs: Decide how your employees will be accessing the network and identify any integration needs, mobile needs, Learn lessons from Cargill’s Yammer launch in offices across 64countries. • Watch a presentation on Cargill’s lessons learned whileimplementing Yammer here. • View the Cargill customizable Yammer strategy. Join the Office 365 Network, and then clickhere. • Click “Usage Policy” tab and add the sample Yammer acceptable use policy located here. • If you want a custom masthead inYammer,use the “Design” tab tocustomize. • Use the Yammer Admin Console to customize your network in a few simple steps: • Click the “Configuration” tab to add your company logo, network name and welcome message.
  3. 3. Get started checklist (continued) Launch a pilot group with target teams.Good teams to start with are the ones working with departments across the entire company (HR, Legal, Learning and Development, Sourcing) and ones that are geographically diverse and will benefit from having a single space to communicate andcollaborate. Create an Etiquette Guideto educate employees on how to use Yammer productively and establish a positive community culture. Join the Office 365 Network, and then click here for a good example from one of our customers, Cargill. BUILD Learn more about administrative settings in the Yammer Admin Guide. M A N A G E & PR OMOTE • Plan your Launch Event - Generate excitement about Yammer and spark user engagement. View the “Yammer Launch Ideas” guide for tips and examples from other Yammer customers. • Create a Yammer 101 Group in your network, where employees can post questions and request guidance, and admins can upload “Getting Started” resources andtutorials. • Organize internal sessions to build awareness and help employees get started. Review and repurpose the End User Training Guide tohelp with any internal presentations. Check out these creative training videos one of ourYammer customers created. Raise Awareness: Let your network know about Yammer through all of your internal marketing channels (company newsletter, email, corporate event, message boards) and incorporate your Yammer vision to get them excited what they willgain from engaging Provide Training: Give your team the confidence and knowledge to be active on Yammer from Day1.
  4. 4. Get started checklist (continued) DRIVE ONGOING ENGA GEMENT Create a Success Booklet to showcase the successes of your network at your re-launchor anniversary event. Hold a ‘social media week’ with live eventsand training sessions to mark the occasion. Include ‘Yammer lunches’ each day so staff can learn more during their lunch. A YamJam is an online eventfor real-time discussions that are held in a Yammer group. Like a Reddit “AskMe Anything” (AMA), YamJams can be used to achieve of variety of objectives. Consider holding a special event in your group such as a YamJam to generate ideas or promote discussion on a specifictopic. Create a summary video covering the first year of your Yammer network, including itskey successes, milestones and bestconversations. Hold 31 days of Yammer whereyou broadcast daily tips, create new Yammer mastheads, hold workshops and drive involvement from executives and employees throughout the organization. • Invite senior leadership to holdQ&A on a specific topic using Yammer moderation capabilities. • Use Yammer to get feedback from a broad set of people in response to a particular set ofquestions. • Hold a real time brainstorming sessionin a Yammer group with geographically distributed teammembers. Visit the YamJam Summary Library on the Office 365 Network to seeexamples. After launch, use the ideas below to keep people engaged on Yammer and make themost of your social workspace.