Knowledge Management

1,499 views

Published on

Published in: Education, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,499
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
82
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Knowledge Management

  1. 1. KNOWLEDGE MANAGEMENT<br />YohanesLeonardiLiemUniversitas Multimedia Nusantara<br />
  2. 2. What is KM?<br />Comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences<br />Insights and experiences either embodied in individuals or embedded in organizational processes or practice.<br />
  3. 3. What is KM? (cont’d)<br />Many companies and non-profit organizations have resources dedicated to internal KM efforts, often as a part of their business strategy, information technology, or human resource management.<br />Several consulting companies also exist that provide strategy and advice regarding KM to these organizations<br />
  4. 4. KM Fields of Studies<br />Business Administration<br />Information Systems<br />Management<br />Information Sciences<br />Information and media<br />Computer Science<br />Public Health<br />Public Policy<br />
  5. 5. KM Focuses<br />Focuses on organizational objectives such as:<br />Improved performance<br />Competitive advantage<br />Innovation<br />Sharing of lessons learned<br />Integration<br />Continuous improvement of the organization<br />
  6. 6. KM Focuses (cont’d)<br />KM efforts can help :<br />Individuals and groups to share valuable organizational insights<br />Reduce redundant work<br />Avoid re-inventing the wheel<br />Reduce training time for new employees<br />Retain intellectual capital<br />Adapt to changing environments and markets<br />
  7. 7. KM Dimensions / frameworks<br />One proposed framework for categorizing the dimensions of knowledge distinguishes between :<br />Tacit knowledge : how he or she accomplishes particular tasks ( i.e : experiences, abstractions ), hard to share.<br />Explicit knowledge : written , archived, documented, easy to share.<br />
  8. 8. KM Strategies<br />One strategy to KM involves actively managing knowledge ( push strategy ).<br />Individuals strive to explicitly encode their knowledge into a shared knowledge repository, such as databases, as well as retrieving knowledge they need that other individuals have provided to the repository.<br />Commonly known as the Codification approach to KM.<br />
  9. 9. KM Strategies ( cont’d ) <br />Another strategy involves individuals making knowledge requests of experts associated with a particular subject on an ad hoc basis(pull strategy).<br />Expert individual(s) can provide their insights to the particular person or people needing this.<br />Commonly known as the Personalization approach to KM.<br />
  10. 10. KM Strategies ( cont’d ) <br />Other KM strategies :<br />Rewards ( motivating for knowledge sharing )<br />Storytelling ( transfering tacit knowledge )<br />Cross-project learning<br />After action reviews<br />Knowledge mapping<br />Best practice transfer<br />Etc..<br />
  11. 11. KM Benefits<br />Making available increased knowledge content in the development and provision of products and services.<br />Achieving shorter new product development cycles.<br />Facilitating and managing innovation and organizational learning.<br />Increasing network connectivity between internal and external individual.<br />

×