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Business As A Living System

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Gerry Purcell
Gerry Purcell

How to transform your organization to overcome increasing tendencies to be unpredictable, reactive and complex

Business
1 of 9
Gerry Purcell Managing Director, Value Improvement Associates (gpurcell@valueimprovement.com) January 5, 2009 Business as a Living System – Fluid, dynamic and simple
Businesses operate as living systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Leaders often struggle to ensure they add compelling value and long term impact during increasingly short mandates ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key questions for a healthy organizational system The Living System (and its four dimensions) Symptoms of poor health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ask Yourself: What is preventing me from harvesting the results demanded by my strategy? Organizational Health is a function of Strategy, Governance (G), Systems (S) and Culture (C) G s C Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],Strategy Governance Systems Culture
Trust is the lifeblood of high performing organizations, and a critical success factor across each of the four dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Trust is of critical importance 1 Unfortunately, in many organizations, the level of trust is low when measured against some or all of the 4 dimensions How do I increase trust (and improve organizational performance)? Note(s): 1. Conference Board of Canada, Stakeholder Trust: A Competitive Strategy, 2008 Trust Gap 1 2 3 4 Optimal Performance Current Performance
Redesign of the organizational system can have significant and predictable impact on trust and overall performance G s C Strategy ,[object Object],[object Object],[object Object],[object Object],Note(s): 1. Conference Board of Canada, Stakeholder Trust: A Competitive Strategy ; 2. Elliott Jaques, Requisite Organization; 3. Jaques/Clement, Executive Leadership Each dimension of the “Living System”, if well designed and executed …. … with each impacted in predictable ways … . improves trust within an organization, and drives tangible performance …. 1 2 3 4
Significant, tangible results can be delivered. In many cases measurable impact is almost immediate Example: Typical client diagnosis of the situation … and generates tangible results Diagnosis uncovers root causes and primary improvement opportunities … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why outside help? Unique thinking, a strong track record and experience in driving bottom-line impact though effective collaboration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],When you need to ... Gerry Purcell/Value Improvement Associates brings ...
We believe five principles are critical to build fluid, dynamic and simple “systems”, and executable strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Trust is the foundational element of high performing organizations, from there anything is possible
About Gerry Purcell ,[object Object],[object Object],[object Object],[object Object],[object Object],For more information, contact Gerry Purcell at +1 (416) 200-2338

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Business As A Living System

  • 1. Gerry Purcell Managing Director, Value Improvement Associates (gpurcell@valueimprovement.com) January 5, 2009 Business as a Living System – Fluid, dynamic and simple
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