Gov 2.0 for Texas Municipal League

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Presentation for Texas Municipal League entitled "The Train Has Left the Station: Harnessing the Electronic Energy"

For more information on "Government 2.0", please visit http://topics.govloop.com/gov20.

To connect with other municipal innovators, please visit http://www.govloop.com/group/munigov.

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Gov 2.0 for Texas Municipal League

  1. 1. By: Andrew Krzmarzick Andrew Krzmarzick GovLoop, Director of  GovLoop, Director of   Director of  Community Engagement
  2. 2. Source: Flickr - Khalid Almasoud's Photostream
  3. 3. Gov 2.0/Web 2.0 10:30 Tools/Technology 10:45 Mental Break 11:30 Talk / Q&A 11:40 Get on Board 12:00
  4. 4. Gov 1.0 G  
  5. 5. Gov 2.0 G  
  6. 6. WHAT’S WEB 2.0?
  7. 7. BLOGS Which of the following have a Blog? g g a) Los Angeles Fire Department b) City of Austin  TX City of Austin, TX c) City of LaSalle, IL d) Cit   f L City of Levelland, TX ll d  TX e) All of the Above
  8. 8. BLOGS 4 Ideas • Convert newsletters to online communication  (real‐time sharing!) (real time sharing!) • Present plans and elicit feedback • Post videos, photos more quickly P t  id   h t     i kl • Invite citizens / guests to post
  9. 9. EDOCUMENTS
  10. 10. WIKIS What in the world is a Wiki? Wh t i  th   ld i    Wiki? a. an online encyclopedia b. a web‐based tool where multiple users  create, publish and edit information t   bli h  d  dit i f ti c. a Hawaiian word for “fast”  d. all of the above
  11. 11. this  You  Y   call fast?
  12. 12. WIKIS
  13. 13. WIKIS Why?  • Provide a space for community collaboration p y • Draw upon the intelligence of the crowd • Create a crowd‐corrected directory / resource • Your city’s website? Y   it ’   b it ?
  14. 14. SOCIAL VIRTUAL NETWORKS Who has the most  connections / friends on:
  15. 15. KNOWLEDGE SOCIAL VIRTUAL NETWORKS Information Ideas Insight Sharing h Issues Individuals Intelligence
  16. 16. KNOWLEDGE SOCIAL VIRTUAL NETWORKS • Free  Micro blogging • “Micro‐blogging” • 140 characters or less • Send and read user updates   aka “Tweets” • Text‐based  but can post links / photos Text‐based, but can post links / photos • Anywhere, anytime via cell or computer
  17. 17. KNOWLEDGE SOCIAL VIRTUAL NETWORKS GovTwit.com • State/Local = 900+
  18. 18. KNOWLEDGE SOCIAL VIRTUAL NETWORKS wefollow.com/twitter/Texas
  19. 19. KNOWLEDGE SOCIAL VIRTUAL NETWORKS Why?   Communicating with / to citizens quickly  Sharing links to key information   Reporting incidents, sending alerts  Promoting tourism, events, surveys, studies, etc.
  20. 20. KNOWLEDGE SOCIAL VIRTUAL NETWORKS “Use of Facebook has really exploded Local government should really want to use  Use of Facebook has really exploded...Local government should really want to use  this sort of social networking tool. We set up blockwatches, so people can let  each other know about suspicious activities and crime in their  neighborhoods…a Facebook‐like social networking tool might allow local  g g g government  to quickly dispel rumors and calm out‐of‐control fears during  [emergencies]…” ‐ Bill Schrier, Seattle CIO http://www.digitalcommunitiesblogs.com/cgi-bin/mt-search.cgi?tag=blockwatch&blog_id=7
  21. 21. KNOWLEDGE SOCIAL VIRTUAL NETWORKS
  22. 22. KNOWLEDGE SOCIAL VIRTUAL NETWORKS
  23. 23. KNOWLEDGE SOCIAL VIRTUAL NETWORKS
  24. 24. The Story
  25. 25. Why                  y Problem: Millions of government employees  working on similar issues  but no safe place  ki i il i b f l to connect and share best practices. ? Solution: Online community.   Online community    Hub to connect disparate conversations/events.   New technology leveraged to collaborate.
  26. 26. What is                  Find and contribute  Research  best practices b t  ti the latest  trends Solve  government  problems ? Learn about the  Connect with peers latest solutions MISSION: “Connect Government to Improve Government” p
  27. 27. Founder • Do‐Gooder: Do‐Gooder: 3rd Gen Public Servant, DHS Fellow, Multiple Gov Agencies • Innovator: Co‐Founder, Young Government Leaders • Award Winner: 2006 Rising Star Award, 2007 Fed 100 Winner A d Wi • Speaker: 25+ Conferences, Brookings, Harvard Kennedy School • Author: Wikinomics  Federal Times  Public Manager Wikinomics, Federal Times, Public Manager • Athlete: Used to be good at golf – 3rd in State • Scholar: Miami (OH) and UPenn ( ) • Gentleman: Likes Cats and Babies
  28. 28. Evolution                  SEP 2009: Adding New  20,000 Features Members JUN 2009: Passionate  10,000 Federal  Members Employee p y JAN 2009: President Community and CEO, Leaders Build Team JUN 2008: GovLoop Launched Passionate  Recognized  Volunteers Need for More  JAN 2008: Resources Idea Conceived
  29. 29. Evolution                  • World’s leading provider of  gov‐to‐citizen communication  • Email & Digital Subscription Email & Digital Subscription  Management (EDSM)  • Fully‐automated, on‐demand  public communication system bli i ti t • Email, wireless alerts, and RSS.
  30. 30. Members 27,000 …and growing rapidly (10% growth per month) 600+ Texans
  31. 31. Local Government Local Government
  32. 32. PODCASTS
  33. 33. PODCASTS Why?  • Provide public service  announcements • Train personnel • Tell your history • Conduct a free  “Radio Show” Radio Show • Make info available in  people s hands people’s hands
  34. 34. MOBILE PHONES/DEVICES What has your Cell Phone taught  you lately? “Most cell phones today have  more computing power  than was available to  NASA during the  Apollo space program…” Why?  ‐ Wes Ferguson, Author of  h f Moving at the Speed of Creativity • Text Messaging • Emergency Notification • Apps
  35. 35. VIDEO SHARING Why/How do you use ?
  36. 36. VIDEO SHARING Why?  y  Capture public  events / meetings / i  Promote your city  for potential visitors  Succession planning,  prepare/share with  the next generation
  37. 37. CROWD SOURCING
  38. 38. NEED A BREAK?
  39. 39. WHAT’S NEXT? WEB 3.0? 30 • 3‐D 3D • Mobile / Clouds • Aggregation
  40. 40. ALL ABOARD! Phone:  (202) 352‐1806 Email:  Andrew@GovLoop.com Andrew@GovLoop com Blog:  http://GenShift.com Twitter:  @krazykriz GovLoop.com/AndrewKrzmarzick Presentations: Slideshare.net/govloop P t ti  Slid h t/g l Linkedin.com/in/andrewkrzmarzick

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