The iCPA—A Social Media Overview for the CPA
Knowledge Source – Raleigh, NC
July 25th
2014
The iCPA—A Social Media Overview for the CPA
CPE Credits: 8
Course Code: 066P
Date: July 25, 2014
Time: 8:30 AM - 4:15 PM ...
Social Media Training
Mitch Miles
The 26.2 Group
aha moment
(a moment of sudden realization,
inspiration, insight, recognition, or
comprehension) Added August 2013
Today’s Roadmap
 Mile #1: Social Media is …
 Mile #2 Personal Branding
 Mile #3: Google Rules
 Mile #4: Mobile Everyth...
09000 1 87654321500 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds
Social Media in 2013S...
168 million
emails are sent
REMEMBER
to take Social Media 1 mile at a time
JUST
JUMP IN
http://www.slideshare.net/gothe262
http://www.ncacpa.org/service
Most Creative CPA Day of Service Photo Contest
You can be more
successful in 2 Months by
becoming really interested
in the success of others
than you can in 2 Years
tryi...
“You donut get a 2nd chance
to make a 1st imprezzion”
2nd Impressions
1st Impression is online
1st Impression is often
Smartphone, Tablet, or Mobile Device
Everyone is looking
down at their phones
JUMP IN
What is Personal Brand?
The marketing practice of creating a name,
symbol or design that identifies and differentiates
a product/service from othe...
What’s Your
Personal Brand?
What is YOUR Personal
Brand?
• What are you known for?
• What do people seek you out for?
• What keywords come to mind whe...
What is YOUR Personal
Brand?
What keywords come to mind when
others think about you?
“People buy from, do
business with, HIRE
People they …”
Like
trust
Connect/Bond With
Keep in mind the following when
making your first impression online …
Keep your sleeves on …
No full body shots …
Show your entire face …
No Avatars
No Sunglasses
Always Smile!
Please NO
What is YOUR Personal
Brand?
What keywords come to mind when
others think about you?
RULES
NOT
Your business is
what You say…
It is what
SAY!
Over 700 million people use
Google every day?
8+ Billion Page
Views Per Day
300+ Million
Searches Per Hour
You Need A Google Account
www.google.com
Google Basics
Google Alerts
Search Engine
Example: Google Alert
ACTIVITY: Google Yourself
Visual (65%)
• Pictures
• Graphs, Charts
• Diagrams
Kinesthetic
(5%)
• Doing
• Touching
• Direct
Involvement
Auditory
(35%...
Miles #4. Mobile Platforms and Cloud ComputingMiles #4. Mobile Platforms and Cloud Computing
Sexting ("the sending of
sexually explicit messages or
images by cell phone"). Added August 2013
Cloud Computing
("the practice of storing regularly
used computer data on multiple
servers that can be accessed
through th...
Stay Organized
From Brian Solis
HEADACHE YET?
"ALL I REALLY NEED TO KNOW I LEARNED IN KINDERGARTEN"
by Robert Fulghum.
• Share everything.
• Play fair
• Don't hit peopl...
LinkedIn (2003) – 11 Yrs Old
Facebook (2004) - 10 Yrs Old
YouTube (2005) – 8 Yrs Old
TwitterTwitter (2006)(2006) –– 8 Yrs ...
https://www.surveymonkey.com/s/6VL3DR7
SocialCPAs™ 2014
Social Media Survey
 Median age of LinkedIn is 44
 300 Million Members in 200+ Countries
 61 % LinkedIn’s users are aged 35 or older.
 In ...
 67% of LinkedIn members are located outside
of the United States.
 80% are college educated
 39+ million students and ...
WHY
IS
LinkedIn is the world’s largest professional network with over 170
million members and growing rapidly.
Provides Connecti...
Social Networking Site
for Business
Professionals.
#1
WHY?
300+ Million Members
in
200+ Countries
CURRENTLY AVAILABLE IN 23
LANGUAGES
2 NEW MEMBERS JOIN
LINKEDIN EVERY SECOND.
LINKEDIN IS THE 26TH
MOST
VISITED WEBSITE IN THE WORLD.
Over 3 MILLION COMPANY
PAGES ON LINKEDIN.
DOES
WORK
– 1st
Degree – personal,
immediate network.
– 2nd
Degree – connected
to at least one member
of your 1st
degree to
introduc...
1. Professional Profile Photo
2. Profile Summary with Specialties
3. Obtain at least 3 Recommendations
4. Education Histor...
I help X do Y so that Z.
LinkedIn Personal Description
I help individuals and small
businesses to connect with others
through digital media so that they
can find their passion, ...
Who are YOU?
JUMP IN
An information network – used to
share and discover new information
 1+ Billion Registered Users
 100mn tweets are written every day
 75% of traffic comes from outside of Twitter
 Apps, ...
Conner Riley
Story of
Cisco Fatty
JUMP IN
AND
JUMP IN
SlideShare is the World’s Largest Community
for Sharing Slideshow Presentations AND
Videos
PDFs
Documents
Webinars
 Over 60 million monthly users
 Over 90 million monthly pageviews
 Can upload PowerPoint, OpenOffice and PDF
presentati...
 3rd Largest Search Engine. Google is #1 Facebook is #2
 Owned by Google
 2+ Billion Views a Day
 Average person spend...
9.3+ Million Views
for only $400
My offer to you and your business
Pinterest Terminology
• Pin (pinned or pinning): Simply means to post
or publish an image.
• Repin To repost or republish ...
• Like Different to repinning as the image will
not be republished on your Pinterest account,
instead it will be archived ...
• Comment By leaving a comment, the pinned
image will neither be repinned onto your
Pinterest account or be archived under...
by the #’s
LinkedIn (2003) – 10 Yrs Old
Facebook (2004) - 9 Yrs Old
YouTube (2005) – 7 Yrs Old
TwitterTwitter (2006)(2006) –– 7 Yrs O...
15.8 minutes
12.1 minutes
http://business.pinterest.com
Best Practices for Pinterest
1. Infographics
2. Checklists
3. Text with Images
4. Videos
5. Tutorials
6. Food Rules
7. *Ri...
1. Infographics
•Provide Value
•Build a Relationship
•Establish Credibility
Create Your Own Infographics
www.infogr.am
•Pr...
Tools for Making Your Own Infographics
www.infogr.am
www.visual.ly
www.piktochart.com
www.wordle.net
www.pixlr.com
www.ico...
2. Checklists
CLICK HERE to Download and Print
Percent
Important Facebook Features You
Should Know About …
LinkedIn (2003) – 8 Yrs Old
Facebook (2004) - 8 Yrs Old
YouTube (2005) – 6 Yrs Old
TwitterTwitter (2006) –(2006) – 5 Yrs O...
JUMP IN
JUMP IN
“Cool Wand”
JUMP IN
Apps (applications)
Facebook Help Center = A Great Resource
JUMP IN
Facebook Safety Center
 Over 1 billion facebook posts everyday.
 Over 80% Check facebook Once a Day.
 Median age of facebook is 38 (48 in USA)...
JUMP IN
What is the number of
languages available on
facebook?
JUMP IN
JUMP IN
What % of facebook users are
outside of the United States?
JUMP IN
JUMP IN
JUMP IN
JUMP IN
JUMP IN
Profile vs. Page
Businesses are only allowed to create pages
NOT profiles.
A business which opens a profile page...
JUMP IN
Profile vs. Page
Facebook Pages cannot add people as friends.
They can ‘only’ like other Facebook Pages.
When co...
JUMP IN
Profile vs. Page
There is a 5000 friend limit on each profile.
You can have an unlimited number of fans on
your ...
JUMP IN
Profile vs. Page
Profiles can interact in Facebook Groups! We
love and use groups!
Facebook Pages can not intera...
JUMP IN
JUMP IN
JUMP IN
JUMP IN
Fan Page Vanity URL
You can get a Vanity URL right now for your
Fan Page if you have at least 25 fans on your
Fan...
JUMP IN
Facebook and Twitter
Link Facebook to Twitter: every post becomes
a tweet.
DO NOT link Twitter to Facebook!
To ...
Remember: Relationships Matter
Social Media is only one mile in your
marketing marathon.
Questions
JUST
JUMP IN
Don’t Forget:
You’re business is like a
needle in a haystack …
http://www.slideshare.net/gothe262
For Additional Social Media Coaching,
please visit Mitch Miles and the
26.2 Group at the following
@mitchmiles - Twitter
w...
Social Media Overview  - Knowledge Source - July 2014
Social Media Overview  - Knowledge Source - July 2014
Social Media Overview  - Knowledge Source - July 2014
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Social Media Overview  - Knowledge Source - July 2014
Social Media Overview  - Knowledge Source - July 2014
Social Media Overview  - Knowledge Source - July 2014
Social Media Overview  - Knowledge Source - July 2014
Social Media Overview  - Knowledge Source - July 2014
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  • I am always asked – what is The 26.2 Group – why 26.2? So let me get that right out of the way … there are 26.2 Miles in a Marathon, My last name is Miles, so I teach - No matter what you do … whether it’s just life, parenting, marriage, sales & marketing, training, and especially now social media … take it one mile at a time, one social media channel at a time – don’t focus on the past, don’t get to anxious about the future – be in the moment. Marathon runners, will think occasionally about the finish line, however, the majority of the race they are focused on the next mile marker, the next stride, the next turn – they are in the moment … so that’s what I am going to ask of you during our time together … lets take one mile at a time, almost one slide at a time …
    Mitch Miles is President of The 26.2 Group, a social training and strategy organization based in the Piedmont Triad Region of North Carolina. He assists businesses with strategy, coaching and implementation of social media solutions in order to grow their business, stay connected to their clients, as well as engage strategic partners and vendors. Mitch currently teaches social media marketing at GTCC, and this summer is conducting several social media summer camps at The Proximity Hotel. 
  • am always asked – what is The 26.2 Group – why 26.2? So let me get that right out of the way … there are 26.2 Miles in a Marathon, My last name is Miles, so I teach - No matter what you do … whether it’s just life, parenting, marriage, sales & marketing, training, and especially now social media … take it one mile at a time, one social media channel at a time – don’t focus on the past, don’t get to anxious about the future – be in the moment. Marathon runners, will think occasionally about the finish line, however, the majority of the race they are focused on the next mile marker, the next stride, the next turn – they are in the moment … so that’s what I am going to ask of you during our time together … lets take one mile at a time, almost one slide at a time …
    Mitch Miles is President of The 26.2 Group, a social training and strategy organization based in the Piedmont Triad Region of North Carolina. He assists businesses with strategy, coaching and implementation of social media solutions in order to grow their business, stay connected to their clients, as well as engage strategic partners and vendors. Mitch currently teaches social media marketing at GTCC, and this summer is conducting several social media summer camps at The Proximity Hotel. 
  • Do You Have a Headache yet?
  • 3 Primary Learning Modalities
  • Podcasts
    Webinars
    Tele-seminars
    iTunes U
    iPad
  • Podcasts
    Webinars
    Tele-seminars
    iTunes U
    iPad
  • Tablets
    Smartphones
    33% of all Facebook users update on the platform using a mobile device–but just 4% of those use an iPhone and 5% use an Android phone.
    iPad
    Wiki’s
    twitter
    Living Social
    Groupon
    Foursquare
    Gowalla
  • Do You Have a Headache yet?
  • ADDED TO THE FORBES LIST CRITERIA THIS YEAR (2011) SOCIAL RANK
  • 50% of members are from outside the US
    1 new user added every second
  • 50% of members are from outside the US
    http://learn.linkedin.com/groups/ - user guides – check them out
  • As of August 2 2012 – 175 million
  • 50% of members are from outside the US
    http://learn.linkedin.com/groups/ - user guides – check them out
  • http://expandedramblings.com/index.php/march-2013-by-the-numbers-a-few-amazing-twitter-stats/
  • Here it is, the 2014 Global Digital Statistics, Stats & Facts SlideShare presentation from the guys at We Are Social. It comes in at a small, 183 pages of seriously useful data to help set the picture and verify trends for 2014. It features 2014 Digital Statistics, Stats and Facts like;
    2.5 Billion People are Online
    1.8 Billions are on Social Networks
    North America has 81% Internet Penetration
    Top Social Networks added 135 Million users in 2013
    Facebook now has 1.184 Billion Users
    There are 6.5 Billion Mobile Subscriptions globally
  • This will take visitors to your website or specific page you direct them to.
  • Local Business or Place
    Company, Organization or Institution
    Brand or Product
    Artist, Band or Public Figure
    Entertainment
    Cause or Community
  • Do You Have a Headache yet?
  • Social Media Overview - Knowledge Source - July 2014

    1. 1. The iCPA—A Social Media Overview for the CPA Knowledge Source – Raleigh, NC July 25th 2014
    2. 2. The iCPA—A Social Media Overview for the CPA CPE Credits: 8 Course Code: 066P Date: July 25, 2014 Time: 8:30 AM - 4:15 PM (EST) Objective: Participants will have a clear understanding of the social media landscape from a CPA's point of view.
    3. 3. Social Media Training Mitch Miles The 26.2 Group
    4. 4. aha moment (a moment of sudden realization, inspiration, insight, recognition, or comprehension) Added August 2013
    5. 5. Today’s Roadmap  Mile #1: Social Media is …  Mile #2 Personal Branding  Mile #3: Google Rules  Mile #4: Mobile Everything & Cloud Computing  Miles #5, #6, & #7: LinkedIn, Twitter, SlideShare  Miles #8, #9 & #10: YouTube, Pinterest, Facebook  Home Sweet Home
    6. 6. 09000 1 87654321500 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Social Media in 2013Social Media in 2013Social Media in 2013Social Media in 2013
    7. 7. 168 million emails are sent
    8. 8. REMEMBER to take Social Media 1 mile at a time
    9. 9. JUST JUMP IN
    10. 10. http://www.slideshare.net/gothe262
    11. 11. http://www.ncacpa.org/service
    12. 12. Most Creative CPA Day of Service Photo Contest
    13. 13. You can be more successful in 2 Months by becoming really interested in the success of others than you can in 2 Years trying to get other people interested in your success! - Dale Carnegie
    14. 14. “You donut get a 2nd chance to make a 1st imprezzion”
    15. 15. 2nd Impressions
    16. 16. 1st Impression is online
    17. 17. 1st Impression is often Smartphone, Tablet, or Mobile Device
    18. 18. Everyone is looking down at their phones
    19. 19. JUMP IN
    20. 20. What is Personal Brand?
    21. 21. The marketing practice of creating a name, symbol or design that identifies and differentiates a product/service from other products/services.
    22. 22. What’s Your Personal Brand?
    23. 23. What is YOUR Personal Brand? • What are you known for? • What do people seek you out for? • What keywords come to mind when others think about you?
    24. 24. What is YOUR Personal Brand? What keywords come to mind when others think about you?
    25. 25. “People buy from, do business with, HIRE People they …” Like trust Connect/Bond With
    26. 26. Keep in mind the following when making your first impression online …
    27. 27. Keep your sleeves on … No full body shots … Show your entire face …
    28. 28. No Avatars No Sunglasses Always Smile!
    29. 29. Please NO
    30. 30. What is YOUR Personal Brand? What keywords come to mind when others think about you?
    31. 31. RULES
    32. 32. NOT Your business is what You say… It is what SAY!
    33. 33. Over 700 million people use Google every day? 8+ Billion Page Views Per Day 300+ Million Searches Per Hour
    34. 34. You Need A Google Account www.google.com Google Basics
    35. 35. Google Alerts Search Engine
    36. 36. Example: Google Alert
    37. 37. ACTIVITY: Google Yourself
    38. 38. Visual (65%) • Pictures • Graphs, Charts • Diagrams Kinesthetic (5%) • Doing • Touching • Direct Involvement Auditory (35%) • Sound • Verbalization • Talking out loud
    39. 39. Miles #4. Mobile Platforms and Cloud ComputingMiles #4. Mobile Platforms and Cloud Computing
    40. 40. Sexting ("the sending of sexually explicit messages or images by cell phone"). Added August 2013
    41. 41. Cloud Computing ("the practice of storing regularly used computer data on multiple servers that can be accessed through the Internet") – Added August 2013
    42. 42. Stay Organized
    43. 43. From Brian Solis
    44. 44. HEADACHE YET?
    45. 45. "ALL I REALLY NEED TO KNOW I LEARNED IN KINDERGARTEN" by Robert Fulghum. • Share everything. • Play fair • Don't hit people • Say you're sorry when you hurt somebody. • Wash your hands before you eat. • Flush. Take a nap every afternoon. • When you go out in the world, watch out for traffic, hold hands and stick together. • Clean up your own mess.
    46. 46. LinkedIn (2003) – 11 Yrs Old Facebook (2004) - 10 Yrs Old YouTube (2005) – 8 Yrs Old TwitterTwitter (2006)(2006) –– 8 Yrs Old8 Yrs Old SlideShareSlideShare (2006)(2006) –– 8 Yrs Old8 Yrs Old PinterestPinterest (2010)(2010) –– 4 Yrs Old4 Yrs Old They're just kids …
    47. 47. https://www.surveymonkey.com/s/6VL3DR7 SocialCPAs™ 2014 Social Media Survey
    48. 48.  Median age of LinkedIn is 44  300 Million Members in 200+ Countries  61 % LinkedIn’s users are aged 35 or older.  In the first quarter of 2014, mobile accounted for 43% of unique visiting members to LinkedIn. Key Facts
    49. 49.  67% of LinkedIn members are located outside of the United States.  80% are college educated  39+ million students and recent college graduates on LinkedIn. They are LinkedIn's fastest-growing demographic. Key Facts
    50. 50. WHY
    51. 51. IS
    52. 52. LinkedIn is the world’s largest professional network with over 170 million members and growing rapidly. Provides Connections = Re-connect Powers Your Career = Re-position Produces Answers = Re-search
    53. 53. Social Networking Site for Business Professionals. #1
    54. 54. WHY?
    55. 55. 300+ Million Members in 200+ Countries
    56. 56. CURRENTLY AVAILABLE IN 23 LANGUAGES
    57. 57. 2 NEW MEMBERS JOIN LINKEDIN EVERY SECOND.
    58. 58. LINKEDIN IS THE 26TH MOST VISITED WEBSITE IN THE WORLD.
    59. 59. Over 3 MILLION COMPANY PAGES ON LINKEDIN.
    60. 60. DOES WORK
    61. 61. – 1st Degree – personal, immediate network. – 2nd Degree – connected to at least one member of your 1st degree to introduce you. – 3rd Degree – connected to at least one member of your 2nd degree connection.
    62. 62. 1. Professional Profile Photo 2. Profile Summary with Specialties 3. Obtain at least 3 Recommendations 4. Education History 5. Current Employment Position 6. 2 Past Employment Positions 100% Profile
    63. 63. I help X do Y so that Z. LinkedIn Personal Description
    64. 64. I help individuals and small businesses to connect with others through digital media so that they can find their passion, grow their business and reach their goals. I help X do Y so that Z.
    65. 65. Who are YOU?
    66. 66. JUMP IN An information network – used to share and discover new information
    67. 67.  1+ Billion Registered Users  100mn tweets are written every day  75% of traffic comes from outside of Twitter  Apps, Links, Mentions, Facebook, etc.  57% of Twitter usage is via mobile phone Key Facts
    68. 68. Conner Riley Story of
    69. 69. Cisco Fatty
    70. 70. JUMP IN AND
    71. 71. JUMP IN SlideShare is the World’s Largest Community for Sharing Slideshow Presentations AND Videos PDFs Documents Webinars
    72. 72.  Over 60 million monthly users  Over 90 million monthly pageviews  Can upload PowerPoint, OpenOffice and PDF presentations  70% of Users Have a College Degree Key Facts
    73. 73.  3rd Largest Search Engine. Google is #1 Facebook is #2  Owned by Google  2+ Billion Views a Day  Average person spends 15 minutes per day on YouTube.  70% of the activity on YouTube comes from outside US Key Facts
    74. 74. 9.3+ Million Views for only $400 My offer to you and your business
    75. 75. Pinterest Terminology • Pin (pinned or pinning): Simply means to post or publish an image. • Repin To repost or republish an image someone else has already pinned. • Repinning an image means you want to republish the image on your own Pinterest account, under your chosen board.
    76. 76. • Like Different to repinning as the image will not be republished on your Pinterest account, instead it will be archived under your Likes list and belong to none of your boards. • Boards A virtual pin board where you can archive and organize your pinned images according to their category. Pinterest Terminology
    77. 77. • Comment By leaving a comment, the pinned image will neither be repinned onto your Pinterest account or be archived under your Likes list. • Follow Pinterest does not have a vetted friending system, instead you can follow any user you like. Pinterest Terminology
    78. 78. by the #’s
    79. 79. LinkedIn (2003) – 10 Yrs Old Facebook (2004) - 9 Yrs Old YouTube (2005) – 7 Yrs Old TwitterTwitter (2006)(2006) –– 7 Yrs Old7 Yrs Old SlideShareSlideShare (2006)(2006) –– 6 Yrs Old6 Yrs Old PinterestPinterest (2010)(2010) – 3 Yrs Old– 3 Yrs Old They're just kids …
    80. 80. 15.8 minutes 12.1 minutes
    81. 81. http://business.pinterest.com
    82. 82. Best Practices for Pinterest 1. Infographics 2. Checklists 3. Text with Images 4. Videos 5. Tutorials 6. Food Rules 7. *Rich Pins * Just announced – May 20 2013
    83. 83. 1. Infographics •Provide Value •Build a Relationship •Establish Credibility Create Your Own Infographics www.infogr.am •Provide Value •Build a Relationship •Establish Credibility Create Your Own Infographics www.infogr.am
    84. 84. Tools for Making Your Own Infographics www.infogr.am www.visual.ly www.piktochart.com www.wordle.net www.pixlr.com www.iconarchive.com www.developers.google.com/chart
    85. 85. 2. Checklists
    86. 86. CLICK HERE to Download and Print
    87. 87. Percent
    88. 88. Important Facebook Features You Should Know About …
    89. 89. LinkedIn (2003) – 8 Yrs Old Facebook (2004) - 8 Yrs Old YouTube (2005) – 6 Yrs Old TwitterTwitter (2006) –(2006) – 5 Yrs Old5 Yrs Old SlideShareSlideShare (2006) –(2006) – 5 Yrs Old5 Yrs Old They're just kids …
    90. 90. JUMP IN
    91. 91. JUMP IN “Cool Wand”
    92. 92. JUMP IN Apps (applications)
    93. 93. Facebook Help Center = A Great Resource
    94. 94. JUMP IN Facebook Safety Center
    95. 95.  Over 1 billion facebook posts everyday.  Over 80% Check facebook Once a Day.  Median age of facebook is 38 (48 in USA)  61% of Facebook users are age 35 or older.  Members over the age of 55 grew 513% Key Facts
    96. 96. JUMP IN What is the number of languages available on facebook?
    97. 97. JUMP IN
    98. 98. JUMP IN What % of facebook users are outside of the United States?
    99. 99. JUMP IN
    100. 100. JUMP IN
    101. 101. JUMP IN
    102. 102. JUMP IN
    103. 103. JUMP IN Profile vs. Page Businesses are only allowed to create pages NOT profiles. A business which opens a profile page is in direct violation of Facebook’s ‘Terms of Use’.
    104. 104. JUMP IN Profile vs. Page Facebook Pages cannot add people as friends. They can ‘only’ like other Facebook Pages. When companies like each other on Facebook, they can help promote each other’s content.
    105. 105. JUMP IN Profile vs. Page There is a 5000 friend limit on each profile. You can have an unlimited number of fans on your Facebook Page.
    106. 106. JUMP IN Profile vs. Page Profiles can interact in Facebook Groups! We love and use groups! Facebook Pages can not interact in groups, however, they can create events, just like a profile can.
    107. 107. JUMP IN
    108. 108. JUMP IN
    109. 109. JUMP IN
    110. 110. JUMP IN Fan Page Vanity URL You can get a Vanity URL right now for your Fan Page if you have at least 25 fans on your Fan Page. All the same reasons for getting a username for your personal profile apply to a vanity URL for your Facebook Fan Page.
    111. 111. JUMP IN Facebook and Twitter Link Facebook to Twitter: every post becomes a tweet. DO NOT link Twitter to Facebook! To link Facebook to your Twitter account. Your posts become tweets http://facebook.com/twitter
    112. 112. Remember: Relationships Matter Social Media is only one mile in your marketing marathon.
    113. 113. Questions
    114. 114. JUST JUMP IN
    115. 115. Don’t Forget: You’re business is like a needle in a haystack …
    116. 116. http://www.slideshare.net/gothe262
    117. 117. For Additional Social Media Coaching, please visit Mitch Miles and the 26.2 Group at the following @mitchmiles - Twitter www.mitchmiles262.com - Web LinkedIn.com/in/mitchmiles – LinkedIn gothe262@gmail.com - email Thank You!

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