digital future
Gordon Makryllos
warning

“we tend to overestimate
the effect of a technology
in the short run &
underestimate the effect in
the long run”
...
how accurate can we be in our predictions?
“there is a world market for maybe five
computers”
- Tom Watson, snr, the found...
Australia’s digital future to 2050


IBIS World Report - Australia’s

Digital Future to 2050

– the advance of digital te...
so back to ….. future trends


ubiquitous high-speed broadband



advanced analytics & learning systems



– advanced c...
industry impact


15 industry classes will
disappear if they do not
reinvent themselves:
– print publishing
– media publi...
Australian households & cities of the future




mobility spend on telecoms will
escalate



household outsourcing the ...
enterprises and workplaces of the future


medium-sized enterprises will continue
to experience the fastest growth



co...
what can we leverage

9

Gordon Makryllos
what can we say about workplaces today?
which of the following technologies do you think will help deliver higher
revenues...
habits
to work smarter, you must ditch those bad habits. Email is not a
substitute for business process

execs spend two h...
balance
all your offices might have phone systems, but are they integrated? Do your workers
use different solutions: IM cl...
creativity
today’s unified communications and collaboration apps can run on many
smartphones, so staff can collaborate any...
awareness
in a unified communications environment, Pete in Sydney can see when Bill in
Melbourne or London or Singapore is...
good sense
time is money: if you can set up a meeting or assign a task more quickly you cut
overheads and even accelerate ...
cloud or not cloud...is that the question?
0

CIO

“I will
buy
this techie
stuff…

20%

TECHNOLOGY

1 “State of the art
te...
companies open but also close entities (and reopen)

Used amount

UCaaS avoids managing ramp-ups and scale-downs
Slow

Gen...
“cloud computing”

the future cloud journey
a corporate strategy not a tactical IT solution

are we cloud ready?
how do we...
which cloud delivery model?
security, ability to transform gradually, flexibility
Level of sharing

+

+

+

Ability to cu...
digital futures - how prepared are you?


digital futures will drive changes and innovation in the following
domains:
–
–...
thank you
Gordon Makryllos
connected with me on LinkedIn for a copy of the presentation
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Digital Futures

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Digital Futures

  1. 1. digital future Gordon Makryllos
  2. 2. warning “we tend to overestimate the effect of a technology in the short run & underestimate the effect in the long run” - Roy Amara, futurist 2 Gordon Makryllos
  3. 3. how accurate can we be in our predictions? “there is a world market for maybe five computers” - Tom Watson, snr, the founder of IBM “no reason why anybody would want a computer in their home.” - Ken Olson, founder of Digital “640 kilobytes should be enough for anybody.” - Bill Gates, founder of Microsoft 3 Gordon Makryllos
  4. 4. Australia’s digital future to 2050  IBIS World Report - Australia’s Digital Future to 2050 – the advance of digital technology will wipe out 15 Australian industry sectors by 2050. – fuelled by fast broadband, Australia’s ICT sector will grow rapidly from a $131 billion sector today to at least $1 trillion by 2050 – ICT becomes a utility service in the “hyper digital era” as technology became as “game changing as electricity.” – technologies will reform the concept of work. 4 Gordon Makryllos
  5. 5. so back to ….. future trends  ubiquitous high-speed broadband  advanced analytics & learning systems  – advanced cognitive computing massive increase in data usage  – consumers will need a monthly data allowance of 5TB by 2030 device innovation   – simulate the sense of touch based on virtual 3-D all surfaces are potential interface points with ICT – including epidermal electronic systems direct neural control over devices & ICT systems – B2M – Brain-to-Machine 5 Gordon Makryllos ever increasing price : power ratio recognition (face, voice, object etc.) location and context awareness Virtualisation and dual persona
  6. 6. industry impact  15 industry classes will disappear if they do not reinvent themselves: – print publishing – media publishing – distribution channels for print & media – radio broadcasting – television broadcasting Source: IBIS World Report Australia’s Digital Future to 2050 6 Gordon Makryllos, Orange Business Services Gordon Makryllos
  7. 7. Australian households & cities of the future   mobility spend on telecoms will escalate  household outsourcing the norm  smarter cities with full digital infrastructure  enhanced public safety & emergency communications  7 video-presence will become the ‘surrogate transport’ by 2050 home-based education & health Gordon Makryllos
  8. 8. enterprises and workplaces of the future  medium-sized enterprises will continue to experience the fastest growth  continued out-sourcing  new entrepreneurial opportunities  lower need for capital – services industries  increased teleworking – 25%  mobile commerce smart computing skilled workers can live anywhere “Improved communication and collaboration through social technologies could raise the productivity of interaction workers by 20 to 25 percent. ” - McKinsey 8 application market set to explode Gordon Makryllos near-field communication
  9. 9. what can we leverage 9 Gordon Makryllos
  10. 10. what can we say about workplaces today? which of the following technologies do you think will help deliver higher revenues for your organization ? hello 10 Gordon Makryllos 10
  11. 11. habits to work smarter, you must ditch those bad habits. Email is not a substitute for business process execs spend two hours a day on email (on average) 33% of execs check email in the middle of the night 11 Gordon Makryllos
  12. 12. balance all your offices might have phone systems, but are they integrated? Do your workers use different solutions: IM clients, video conferencing systems or email services? How do they keep track? 40% of Employees use at least three devices during their day 56% of organisations say employees cannot contact co-workers first time after a 30 second interruption, it takes 5 minutes to refocus 12 Gordon Makryllos
  13. 13. creativity today’s unified communications and collaboration apps can run on many smartphones, so staff can collaborate anywhere, anytime 89% of knowledge workers say communication and collaboration are important 62% of employees work on several sites/locations a week. 91% of CIOs see collaboration software as very/ somewhat important 13 Gordon Makryllos
  14. 14. awareness in a unified communications environment, Pete in Sydney can see when Bill in Melbourne or London or Singapore is available and make contact. Presence information brings people together 60% of communication is non-verbal. Videoconferencin g improves communication and reduces misunderstanding 95% of CIOs think presence and availability solutions are very or somewhat important 75% of CIOs report improved productivity through UC 14 Gordon Makryllos
  15. 15. good sense time is money: if you can set up a meeting or assign a task more quickly you cut overheads and even accelerate time-to-market. A double whammy! 70% of UC-using knowledge workers say they are more engaged at work on average, UC cuts travel costs 20% Using real time conferencing, 60% of employees save 1-5 hours 15 Gordon Makryllos
  16. 16. cloud or not cloud...is that the question? 0 CIO “I will buy this techie stuff… 20% TECHNOLOGY 1 “State of the art technology" 2 …but I also want this” 16 80% TRANSITION & TRANSFORMATION, SUPPORT & DELIVERY Gordon Makryllos “Cloud Computing" 3 “a proven support and operation processes & tools automation capability" “skilled and certified people & partner"
  17. 17. companies open but also close entities (and reopen) Used amount UCaaS avoids managing ramp-ups and scale-downs Slow General Construct 1 3 2 Vainness Cost Actual Usage Planned to depend on peak hour Expectation Usage Charges by actual used amount (user. Month) reduce bill by 20% Time 17 Gordon Makryllos
  18. 18. “cloud computing” the future cloud journey a corporate strategy not a tactical IT solution are we cloud ready? how do we get there? how can your business truly benefit from the new delivery and service models? optimize your costs   CapEx reduction, lower CapEx reduction, lower TCO, rapid ROI TCO, rapid ROI resource sharing resource sharing  tailored billing model tailored billing model (pay per use) (pay per use) energy savings (green) energy savings (green)  on-demand scalability on-demand scalability  18 (effective capacity mgmt.) (effective capacity mgmt.) guarantee performance and security foster business agility     TTM – time to market TTM – time to market improvement (reactive improvement (reactive to business changes) to business changes) global access global access (international expansion) (international expansion) self-provisioning service self-provisioning service service delivery reactivity service delivery reactivity (mergers/acquisitions) (mergers/acquisitions) Gordon Makryllos     unified security event unified security event management management integrated security integrated security processes processes end-to-end monitoring end-to-end monitoring and business and business commitments (SLA’s) commitments (SLA’s) improved business improved business continuity continuity
  19. 19. which cloud delivery model? security, ability to transform gradually, flexibility Level of sharing + + + Ability to customize Global MNCs Private cloud Security control Virtual Private cloud Hybrid cloud Community cloud Public Cloud - + 19 Potential risks Gordon Makryllos -
  20. 20. digital futures - how prepared are you?  digital futures will drive changes and innovation in the following domains: – – – – –  the challenge is to find the balance: – – – –  B2B (Business-to-Business); B2H (Business-to-Home); B2C (Business-to-Consumer) and M2M (Machine-to-Machine) B2M (Brain-to-Machine) productivity & security public & private technology & human capability work & leisure first step include: – Infrastructure as a Service - IaaS – Unified Communications as a Service - UCaaS 20 Gordon Makryllos
  21. 21. thank you Gordon Makryllos connected with me on LinkedIn for a copy of the presentation

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