Jeff Patridge, Missouri Office of Administration Kochukoshy Cheruvettolil, Ross & Associates
 
<ul><ul><li>Multiple Grantees </li></ul></ul><ul><ul><li>Disparate Geographic locations </li></ul></ul><ul><ul><li>Need to...
<ul><ul><li>Series of face-to-face meetings (expensive) </li></ul></ul><ul><ul><li>Email (asynchronous) </li></ul></ul><ul...
 
<ul><li>Web 2.0  describes the changing trends in the use of World Wide Web technology and web design that aim to enhance ...
 
 
<ul><li>Transport Guide </li></ul><ul><li>Metadata Creation Tool Training </li></ul>
 
<ul><li>Develop a technical guide on how to transport data across the Tracking Network. </li></ul><ul><li>Multiple stakeho...
<ul><li>Why does this Happen? </li></ul><ul><li>No interaction between contributors </li></ul><ul><li>Delayed gratificatio...
<ul><li>Traditional approach of creating a document and emailing it around was not going to work. </li></ul><ul><li>What w...
--------------- WIKI -------------------------------- --------------------------------------- Any user can  add or modify ...
<ul><li>Up to date document </li></ul><ul><li>Stakeholder consensus </li></ul><ul><li>Continuous improvement </li></ul><ul...
 
 
<ul><li>Provide Training for the new Metadata Creation Tool to almost 100 geographically dispersed participants.  </li></u...
<ul><li>Metadata Creation Tool hosted on the Web . </li></ul>
<ul><li>Metadata Creation Tool hosted on the Web. </li></ul><ul><li>Web conferencing used to host PowerPoint presentation ...
<ul><li>Metadata Creation Tool hosted on the Web. </li></ul><ul><li>Web conferencing used to host PowerPoint presentation ...
Example of Script
<ul><li>Metadata Creation Tool hosted on the Web. </li></ul><ul><li>Web conferencing used to host PowerPoint presentation ...
<ul><li>Metadata Creation Tool hosted on the Web. </li></ul><ul><li>Web conferencing used to host PowerPoint presentation ...
To learn more about the process, the challenges, and suggestions for those attempting similar trainings see the whitepaper...
<ul><ul><li>CDC Facebook (map of relationships) </li></ul></ul><ul><ul><li>Increased use of Wikis for collaboration </li><...
<ul><li>Jeff Patridge:  [email_address] </li></ul><ul><li>Kochukoshy Cheruvettolil:  [email_address] </li></ul>
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Harnessing Web 2.0 to Develop the Tracking Network

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The development of the CDC's Tracking Network has brought together grantees and stakeholders from all across the United States. To improve communication among these geographically dispersed participants, Web 2.0 technologies have been used.

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  • Harnessing Web 2.0 to Develop the Tracking Network

    1. 1. Jeff Patridge, Missouri Office of Administration Kochukoshy Cheruvettolil, Ross & Associates
    2. 3. <ul><ul><li>Multiple Grantees </li></ul></ul><ul><ul><li>Disparate Geographic locations </li></ul></ul><ul><ul><li>Need to work collaboratively on documents </li></ul></ul><ul><ul><li>Time Sensitive </li></ul></ul><ul><ul><li>Important to get input and buy in from all stakeholders </li></ul></ul>    
    3. 4. <ul><ul><li>Series of face-to-face meetings (expensive) </li></ul></ul><ul><ul><li>Email (asynchronous) </li></ul></ul><ul><ul><li>Phone calls (limited participation, complex) </li></ul></ul><ul><ul><li>Emailing a document around (change tracking and version control issues) </li></ul></ul><ul><ul><li>Listserv (wider participation, not user-friendly) </li></ul></ul>
    4. 6. <ul><li>Web 2.0 describes the changing trends in the use of World Wide Web technology and web design that aim to enhance creativity, communications, secure information sharing, collaboration and functionality of the web. </li></ul><ul><li>- Wikipedia </li></ul>
    5. 9. <ul><li>Transport Guide </li></ul><ul><li>Metadata Creation Tool Training </li></ul>
    6. 11. <ul><li>Develop a technical guide on how to transport data across the Tracking Network. </li></ul><ul><li>Multiple stakeholders – CDC, Grantees, NCPHI, contractors, </li></ul><ul><li>Resources scattered across multiple organizations – How To Guides, Configuration documents, workarounds, troubleshooting help. </li></ul><ul><li>Rapidly changing – new features, data limitations, changing standards. </li></ul>
    7. 12. <ul><li>Why does this Happen? </li></ul><ul><li>No interaction between contributors </li></ul><ul><li>Delayed gratification </li></ul><ul><li>Rapidly changing content </li></ul><ul><li>Centralization of conflict resolution </li></ul>
    8. 13. <ul><li>Traditional approach of creating a document and emailing it around was not going to work. </li></ul><ul><li>What was needed was an online, asynchronous, multi-user, change tracking and verification system… </li></ul>
    9. 14. --------------- WIKI -------------------------------- --------------------------------------- Any user can add or modify content All users can see changes in real-time and also who has made what changes The wiki tracks all changes and preserves different versions of the content --------------------------------------------------------- -------------------------------------- --------------------------------------------------------- --------------------------------------
    10. 15. <ul><li>Up to date document </li></ul><ul><li>Stakeholder consensus </li></ul><ul><li>Continuous improvement </li></ul><ul><li>Transparent Process </li></ul>
    11. 18. <ul><li>Provide Training for the new Metadata Creation Tool to almost 100 geographically dispersed participants. </li></ul><ul><li>Provide access to the Metadata Creation Tool </li></ul><ul><li>Determine a way to keep the focus on the training. </li></ul><ul><li>Seamlessly coordinate an instruction effort among the geographically dispersed instructors. </li></ul>
    12. 19. <ul><li>Metadata Creation Tool hosted on the Web . </li></ul>
    13. 20. <ul><li>Metadata Creation Tool hosted on the Web. </li></ul><ul><li>Web conferencing used to host PowerPoint presentation used by instructors. Allowed for interaction with participants. </li></ul>
    14. 21. <ul><li>Metadata Creation Tool hosted on the Web. </li></ul><ul><li>Web conferencing used to host PowerPoint presentation used by instructors. Allowed for interaction with participants. </li></ul><ul><li>Created a training script that participants could use to enter into the Metadata Creation Tool. </li></ul>
    15. 22. Example of Script
    16. 23. <ul><li>Metadata Creation Tool hosted on the Web. </li></ul><ul><li>Web conferencing used to host PowerPoint presentation used by instructors. Allowed for interaction with participants. </li></ul><ul><li>Created a training script that participants could use to enter into the Metadata Creation Tool. </li></ul><ul><li>Training materials made available to participants prior to training on SharePoint site. </li></ul>
    17. 24. <ul><li>Metadata Creation Tool hosted on the Web. </li></ul><ul><li>Web conferencing used to host PowerPoint presentation used by instructors. Allowed for interaction with participants. </li></ul><ul><li>Created a training script that participants could use to enter into the Metadata Creation Tool. </li></ul><ul><li>Training materials made available to participants prior to training on SharePoint site. </li></ul><ul><li>Feedback provided through a Web-based feedback form. </li></ul>
    18. 25. To learn more about the process, the challenges, and suggestions for those attempting similar trainings see the whitepaper created by the training team. To obtain a copy email: Jeff.Patridge@oa.mo.gov
    19. 26. <ul><ul><li>CDC Facebook (map of relationships) </li></ul></ul><ul><ul><li>Increased use of Wikis for collaboration </li></ul></ul><ul><ul><li>SharePoint for analytical metadata guidance </li></ul></ul><ul><ul><li>SharePoint for metadata technical assistance </li></ul></ul><ul><ul><li>YouTube </li></ul></ul>
    20. 27. <ul><li>Jeff Patridge: [email_address] </li></ul><ul><li>Kochukoshy Cheruvettolil: [email_address] </li></ul>

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