Act.3

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What is coaching and how can it help busy executives?

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Act.3

  1. 1. welcome... an overview coaching in all its forms...
  2. 2. Contents What is Act.3? What is Coaching? Why use Coaching? Choosing the Right Coach Setting up a Coaching Session 10 Types of Coaching Why use Act.3? Our Contact Details coaching in all its forms...
  3. 3. 1 WHAT IS Act.3? coaching in all its forms...
  4. 4. Awareness Trust Choice Founders coaching in all its forms...
  5. 5. the company Act.3 is a Gulf-based marketing company which combines knowledge of the region, with coaching expertise from the UK and the US, to create an association which benefits all parties. coaching in all its forms...
  6. 6. What is Act.3? Our Vision To become the leading supplier of coaches and coaching knowledge throughout the Middle East Our Mission To supply our clients with coaching services that add value and give a high return on investment coaching in all its forms...
  7. 7. Strengths of Act.3  Regional knowledge  HRD experience in Middle Eastern, European and Islamic cultures  Professional, qualified coaches  Integrity, ethics and a long term strategy coaching in all its forms...
  8. 8. CUSTOMERS Act.3; The Coaching Specialist intermediary Associates coaching in all its forms...
  9. 9. The List… Sumitomo Bank, Ahli United Bank, Al Baraka Islamic Bank, ASRY Ship Builder, Ministry of the Interior, Ministry of Finance, Al Safir Hotel, Al Naseem School, Awal Diary, Bahrain Duty Free, Bahrain International Travel,Ministry of Labour, Bahrain Rubber, Bahrain Airport Services (BAS), BALEXCO, BMMI Elite Apartments, Gulf Union Insurance, Y.B.A. Kanoo, Hol-in-One Donuts, Ibn al Nafees Hospital, Jacques Dessangne Spa, Ministry of Health, National Hotel Co, Phoenicia Hotel, GRAMCO, Unitag, Awal Plastics, Bahrain Pipes, Seef Mall, Regency Intercontinental Hotel, A.A. Bin Hindi, Arabian Chemical Industries, Chartered Institute of Insurers coaching in all its forms...
  10. 10. Who is Act.3?  12 years in T&D, preceded by 15 years in customer service  25 years in the GCC  Qualified coach, member of the Association for Coaching (AC)  MSc in HRD, Post Graduate Diploma in Marketing  Qualified psychometric tester Shirley Dockerill  Member of the Chartered Institute for Marketing (MCIM) & Chartered Institute for Personnel & Development (CIPD)  Speaks, reads and writes Arabic  Last employment: Regional Manager, Training and Development American Express Middle East & North Africa coaching in all its forms...
  11. 11. Who is Act.3?  30 years experience in education & training  16 years experience in the Middle East  Lecturerat the Open University (OU) Business School  Qualified coach, member of the Association for Coaching (AC)  MSc MA PGCE BA Vince Leahy  Chartered Member of the Chartered Institute for Personnel & Development (MCIPD)  Previously employed as: Director of Regional Marketing Institute, Bahrain also worked at The British Council, oil companies and regional universities in the Middle East coaching in all its forms...
  12. 12. 2 WHAT IS COACHING? coaching in all its forms...
  13. 13. Definition Coaching Defined 1 What is Coaching? Coaching takes a problem situation and turns it into a project, enabling the client to move forward with a clear sense of purpose. What is Consultancy? Consultants traditionally offer expert assistance to help you diagnose problems and give you expert advice in technical areas. coaching in all its forms...
  14. 14. Definition Coaching Defined 2 ‘‘Coaching supports a client to bridge the gap between how things are and how they want things to be. In bridging the gap clients develop greater self- awareness, take more personal responsibility and are better motivated to achieving goals. coaching in all its forms...
  15. 15. Coaching works with Responsibilities as responsibilities increase Training Development Coaching Technical Personal Inter-Personal coaching in all its forms...
  16. 16. Coaching works with the Mind T&D and Consultancy Coaching coaching in all its forms...
  17. 17. Coaching Works with the Mind coaching in all its forms...
  18. 18. Coaching Works with Attitudes & Habits Unawareness - Responsibility & awareness choice for learning A c coaching in all its forms...
  19. 19. Coaching Works with Performance  Helps remove self-defeating behaviours  Helps overcome self-limiting beliefs  Helps change how the world is seen/heard/experienced  Helps increase engagement and motivation coaching in all its forms...
  20. 20. Coaching Works with Change... coaching in all its forms...
  21. 21. Coaching works with the Future Time Now Near Future Distant Future Current Issues First Goal Eventual Goals coaching in all its forms...
  22. 22. Coaching Works with Organisational Development (OD) If you develop the Individual, you develop the organisation coaching in all its forms...
  23. 23. 3 WHY USE COACHING? coaching in all its forms...
  24. 24. Why use Coaching? Individuals Often there is something really important you want to change and it’s highly likely your coach will ask you these 3 questions: 1. Where you are now? 2. Where do you want to be? 3. How you are going to get there? coaching in all its forms...
  25. 25. Why use Coaching? Individuals By choosing to use a coach for change it’s likely you’ll now:  Stop putting up with what’s not right  Increase your self confidence  Set yourself achievable goals  Take immediate actions  Allow changes to occur coaching in all its forms...
  26. 26. Why use Coaching? Individuals Your coach should be able challenge your assumptions, established ways of thinking and feeling, with the aim of helping you see, try or contemplate new possibilities. This is not always a comfortable process, simply because a good coach will challenge. coaching in all its forms...
  27. 27. Why use Coaching? Organizations In today’s market place staying competitive means doing many things at once: using creativity, solving complex problems, ‘wowing’ your customers and changing with the times. ‘‘ ‘‘ All of which are carried out by your employees. coaching in all its forms...
  28. 28. Why use Coaching? ‘‘ Organizations ‘‘ Whilst it’s said 20% of our performance relies on our technical skills, the other 80% comes from our personal skills such as decision making, commitment to grow, enthusiasm, persistence, reliability, self- confidence. coaching in all its forms...
  29. 29. Why use Coaching? Organizations It is said only 25% of workers feel a strong attachment to their employers and 4 in 10 feel trapped in their jobs. ‘‘ ‘‘ Machines stay put, but people can walk at any time Companies whom ensure their employees feel valued gain crucial competitive edge. a coaching in all its forms...
  30. 30. Why use Coaching? Organizations As change occurs more and more frequently, managers are now expected to help employees develop their personal inter-personal and technical skills. While coaching may occur spontaneously with positive results, its benefits are too important to be left to chance. coaching in all its forms...
  31. 31. Costs: ROI Return on Investment Coaching shouldn’t be used as a knee-jerk reaction, or as a last resort. Like all good things, the coaching process is not instantaneous and should be used as a long-term measure. coaching in all its forms...
  32. 32. Costs: ROI Return on Investment ‘‘ Within six months you should start ‘‘ to see improvements in your team’s managerial skills and within 18 months it’s more than likely you will have changed your corporate culture around. coaching in all its forms...
  33. 33. 4 CHOOSING THE RIGHT COACH coaching in all its forms...
  34. 34. Coaching Worldwide 44,000 registered business coaches worldwide, with 4,500 in Asia Coaching is widely accepted in 28 countries Coaching is growing in the Middle East, with 1:30,000 in the UAE coaching in all its forms...
  35. 35. Your Coach... Choosing the Right Coach When you choose a coach you want to be sure they’re able to work with you and have your best interests at heart. Act.3 will evaluate your needs to deliver the right coach to you ... coaching in all its forms...
  36. 36. Act.3 Associates When Choosing Associates, Act.3 Looks for:  Qualifications  Experience  Passion, or ‘Coaching as my Vocation’  Cross Cultural Empathy & Understanding  Energy & Professionalism coaching in all its forms...
  37. 37. Our Associates Each Act.3 associate is fully qualified and works to a strict code of professional ethics. coaching in all its forms...
  38. 38. 5 SETTING UP A COACHING SESSION coaching in all its forms...
  39. 39. coaching sessions Employing a Coach Gives you the Opportunity to: 1. work with a focused professional 2. set relevant goals 3. work towards the changes and improvements you want to make in your life. coaching in all its forms...
  40. 40. Coaching Sessions Coaching always takes place in a private, comfortable and safe environment. coaching in all its forms...
  41. 41. Coaching Sessions Where does Coaching Take Place? Coaching can take place face-to-face and/or using VoIP services coaching in all its forms...
  42. 42. Coaching Sessions What Happens During a Coaching Session? You can expect your coach to:  Ask focused questions about your needs, goals & aspirations  Offer insights and feedback to give you new perspectives  Ask probing questions to start you thinking in new ways  Support you as you take on new challenges and growth  Guide you through exercises which help you gain greater insights and challenge you just enough to get you moving towards your goals. coaching in all its forms...
  43. 43. Coaching Sessions Contracting & Number of Sessions Each coaching session lasts about an hour and to start with a series of 6 sessions is suggested. coaching in all its forms...
  44. 44. Coaching Sessions Contracting & Number of Sessions If, once you’ve completed 6 sessions, you think you’d benefit from further coaching we recommend you re- contract for no more than 6 sessions. One of the key aims of professional coaching is to help clients develop self-coaching awareness and the ability to assess what is needed next. coaching in all its forms...
  45. 45. The Coaching Process Needs Analysis Delivery  Listen, information  Change occurs  Goals achieved gathering & understand issues Diagnosis Follow-on & Follow-up  Set goals  New goals set, if required  Prepare coaching programme Delivery Review & ROI Assess with individuals &  Attend coaching sessions line managers  Complete tasks coaching in all its forms...
  46. 46. Case Studies Education The Hurst Community College, Hampshire, UK Industry Awal Dairy Company, Bahrain coaching in all its forms...
  47. 47. 6 TEN TYPES OF COACHING coaching in all its forms...
  48. 48. Act.3 offers 10 coaching specialisms, in two distinct groups: thePersonaland the Professional This is done to ensure our customers can have coaching which is relevant, realistic and personalised. coaching in all its forms...
  49. 49. 1 10 9 2 8 7 3  10 Types of Coaching 4 6 5 Although every Act.3 Associate works within a different area of coaching, each one of them defines their coaching style using three of the following types of coaching: coaching in all its forms...
  50. 50. 10 Types of Coaching 10 1 9 2 8 3 7 4 6 5 1. Behavioural-Performance 2. Cross Cultural Coaching 3. Executive 4. Specialist/Technical 5. Neuro-Lingiustic Programming 6. Team 7. Solutions-Focused/Therapeutic 8. Life/Health 9. Transpersonal-Holistic 10. Sports coaching in all its forms...
  51. 51. 6 Types of Professional Coaching  Personal  Professional 1-6 coaching in all its forms...
  52. 52. 1 10 Types of Coaching 9 10 2 Professional 8 3 7 4 6 5 1. 1. Behavioral-Performance Develops organizations and individuals within organizations. Using the GROW model (Goal, Reality, Options, Wrap-up) along with inquiry, reflection and discussion, facilitation, feedback and guidance. coaching in all its forms...
  53. 53. 10 Types of Coaching 9 10 1 2 Professional 8 3 7 4 6 5 2. 2. Cross Cultural Coaching Looks at culture and cultural assumptions. Develops awareness of diversity at organizational and national levels to encourage change and improve performance. coaching in all its forms...
  54. 54. 10 Types of Coaching 9 10 1 2 Professional 8 3 7 4 6 5 3. Executive 3. Improves professional performance, personal satisfaction and the effectiveness of the client’s organization. Helps managers and leaders develop and achieve an identified set of goals. coaching in all its forms...
  55. 55. 10 Types of Coaching 9 10 1 2 Professional 8 3 7 4 6 5 4. Specialist/Technical 3. Focuses on a specific technical area. Develops skills, knowledge, confidence and awareness in these areas. Examples include, but are not limited to: marketing, stress, health, music, conflict, HRM, communication, career, academia, etc. coaching in all its forms...
  56. 56. 10 Types of Coaching 9 10 1 2 Professional 8 3 7 4 6 5 5. Neuro-Lingistic Programming 3. Creates an awareness of the links between thoughts, communication, behaviour and emotions. Using models of excellence; new ways to think, communicate and behave are formed. coaching in all its forms...
  57. 57. 10 Types of Coaching 9 10 1 2 Professional 8 3 7 4 5 6 6. Team 3. Works with teams to define goals, improve performance, facilitate discussions and reflect. Highlights processes with the aim of enabling self-coaching and effectively functioning teams. coaching in all its forms...
  58. 58. 4 Types of Personal Coaching  Personal  Professional 7 - 10 coaching in all its forms...
  59. 59. 10 Types of Coaching 9 10 1 2 Personal 8 3 4 7 6 5 7. Solutions-Focused/ Therapeutic 3. Facilitates personal growth and change through the application of one or more specific approaches. Uses a specific approach, e.g. Cognitive Behaviour, Gestalt, Positive Psychology, Clean Language, Ontological, Eclectic, to identify and construct solutions to personal issues. coaching in all its forms...
  60. 60. 10 Types of Coaching 9 10 1 2 Personal 8 3 7 4 6 5 8. Life/Health 3. Helps clients move towards life decisions reflecting their personal values and priorities. Uses key areas of change to determine and achieve personal goals, empowerment and more fulfilling and/or healthier lives. coaching in all its forms...
  61. 61. 10 Types of Coaching 9 10 1 2 Personal 8 3 7 4 6 5 9. Transpersonal-Holistic 3. Using a combination of mind, body and soul, identifies links between individuals, families, communities and organizations. Connects an individual's personal growth, higher ideals, spirituality and ethics to the larger whole. coaching in all its forms...
  62. 62. 10 10 Types of Coaching 9 1 2 Personal 8 3 7 4 6 5 10. Sports 3. Improves an individual’s sporting performance. Focuses on physical and technical sporting skills, as well as the psychological factors associated with sporting success. coaching in all its forms...
  63. 63. 10 Types of Coaching 10 1 9 2 8 3 7 4 6 5 1. Behavioural-Performance 2. Cross Cultural Coaching 3. Executive 4. Specialist/Technical 5. Neuro-Lingiustic Programming 6. Team 7. Solutions-Focused/Therapeutic 8. Life/Health 9. Transpersonal-Holistic 10. Sports coaching in all its forms...
  64. 64. 7 WHY ACT.3? coaching in all its forms...
  65. 65. Strengths of Act.3  Act.3 always provides individualized solutions and strategies which work with you and for you.  Act.3 provides highly experienced and qualified coaches, working with a range of approaches.  Act.3 coaches give clients a good listening-to  Act.3 works with your needs and preferences. Not ours.  Act.3 gives a measurable Return on Your Investment (ROI). coaching in all its forms...
  66. 66. Why use Act.3? Why Contract with Act.3? Every single Act.3 coach supports the development of our client’s skills, resources and creativity. This means every single coaching session is focused directly on you - your needs, your goals, your wins, your aspirations, and your life. coaching in all its forms...
  67. 67. You set the agenda based on what is most important, then work with your coach on your plans and goals. coaching in all its forms...
  68. 68. Why Contract with Act.3? Because we will: 1. Identify areas for personal development 2. Support ‘coachees’ through periods of change 3. Improve performance and motivation 4. Enhance competencies and skills 5. Align personal and professional values 6. Improve inter-personal communication coaching in all its forms...
  69. 69. Act.3 coaches always follow-up after a coaching session and will offer feedback about how you and your performance are changing. By concentrating on you and your skills your coach has no emotional investment in the decisions you make. coaching in all its forms...
  70. 70. Our Services Include..  1-1 Corporate Coaching  1-1 Individual Coaching  ILM Certified Courses; ‘How to Coach’  Psychometric Tests from SHL, Psytech, EBW and AQR e.g. 15FQ+, JTI, OIP+, ILM72, MTQ48, EBWt, SPI  Management Development and Consultancy coaching in all its forms...
  71. 71. 8 OUR CONTACT DETAILS coaching in all its forms...
  72. 72. CONTACTS Vince Leahy tel : (+44) 79 41 50 17 53 skype : vincent.leahy.coach e.mail : vince@act3associates.com Shirley Dockerill tel : (+973) 39 14 77 60 skype : googoosho e.mail : shirley@act3associates.com blog : www.wgaw.blogspot.com Samad Alkhaja tel : (+973) 39 69 90 63 skype : samad.alkhaja e.mail : samad@act3associates.com coaching in all its forms...
  73. 73. about coming about us coaching events portfolio associates contact us Coaching in all its forms... about us... recent news... Act.3 is a Bahrain-based marketing company which promotes, encourages and supplies 03 Aug 2009 coaching, in all its forms, throughout the Gulf TAMKEEN approved Act.3 as region. consultant firm for T &D projects. Act.3 uses only qualified coaches from ............................................................ Europe, America and the Middle East with 15 Jul 2009 in-depth and long-term knowledge of the Act.3 awarded the best coaching Middle East and the Islamic culture. firm in the kingdom Act.3 was established with the aim of bringing coaching, in all its forms to the Middle East. Act3 is the only place to go if you’re looking for a coach, coaching or coaching knowledge »How can Coaching help your Business? »Benefits of Coaching Website, under construction
  74. 74. coaching in all its forms...
  75. 75. the the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the of presentation the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END the the the the the the the the the the the the the the the the the the the the the the END END END END END END END END END END END END END END END END END END END END END END

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